Vodafone UK - Bluewater Experience Avis 

474
TrustScore 5 sur 5

5,0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was in need of a phone number change and an amazing worker named Tara helped me through the progress. She was very informative and friendly!

L'entreprise a répondu

Noté 4 sur 5 étoiles

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

L'entreprise a répondu

Noté 5 sur 5 étoiles

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

474 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(474)

40 120 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you Jotie for the excellent…

Thank you Jotie for the excellent customer service. You have been very patient walking me through various options and plans.

3 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey VG,

Thanks for the lovely review and fantastic support for Jotie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vini helped us out today

Vini helped us out today, he was very kind and helpful made sure we new the best options and guided us through the prosess very efficiently came away very happy customers :)

3 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Lucy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Vini.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Vinnie was very helpful, explained everything clearly and helped us with our aim of reducing our monthly payment. Very happy.

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Alex, ​

Thanks for the lovely review and fantastic support for Vinnie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Besa and Sam

Besa and Sam , were very professional and friendly. Highly recommend

28 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Gillian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dhuran was a big help getting my phone…

Dhuran was a big help getting my phone sorted after being sent around multiple different places without any information

23 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Belinda. We're happy to hear that you received helpful support. We appreciate you letting us know about your experience after the challenges you faced trying to resolve your phone issues. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam and dav wonderful experience and…

Sam and dav wonderful experience and service thank you

14 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Moreen,

We appreciate your wonderful review and are so happy to hear about the great experience you had with our team.

Thank you for your feedback,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam was very helpful thank you

11 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Lana,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dhuran was great

Dhuran was great. Made the process easy for me

9 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Rob,

Thanks for the lovely review and fantastic support for Dhuran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sona did a great job either my trade in…

Sona did a great job either my trade in and contract. Amazing service

5 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

We're happy to hear that you had a great experience with your trade and contract. We appreciate you taking the time to leave us this amazing feedback!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Vinnie was very helpful and patient.

5 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

We're happy to hear that you received excellent support. We appreciate the feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vinnie helped me obtaining an…

Vinnie helped me obtaining an additional line. Was helpful and tailored to my needs.
Thanks for your help Vinnie.

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey there,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff Sona at bluewater

Very helpful staff Sona at bluewater

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Amanda,

Thanks for the lovely review and fantastic support for Sona.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Sona

Great service from Sona! Transfer from my phone sorted as well as new upgrade.

4 juin 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey team,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

VODAFONE ARE MORE 💩 THAN KCON THEY CAN…

VODAFONE ARE MORE 💩 THAN KCON THEY CAN OFFER YOU NOTHING IN MOST AREAS SO ITS BEST TO CEASE THE SERVICE IF YOU HAVE IT WITH THEM OR USE SOMEBODY ELSE OTHER THAN THESE TOSSERS DONT BOTHER GO TO BT!

7 août 2024
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Colin,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Customer service

Besa was very helpful and clear with her explanations.

31 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Isabela,

Thanks for the lovely review and fantastic support for Besa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, Besa was very helpful and knowledgeable. Went the extra mile. Thank you

31 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Ana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Namas,help very helpful

Namas,help very helpful, thank you

28 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Aurelija. Thank you for your review for Namas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vinnie was excellent and very good

Vinnie was excellent and very good . Very pleased

28 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Kevin. Thank you for your review for Vinnie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone bluewater

I saw Besa on the weekend who helped me with my account I would recommend her for future purchases

24 mai 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hi Victor. Thank you for your review for Besa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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