Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... Voir plus
L'entreprise a répondu
2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... Voir plus
L'entreprise a répondu
Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... Voir plus
L'entreprise a répondu
I had a problem with my Vodafone account and the assistant mgr was really friendly and helpful in getting it resolved
L'entreprise a répondu
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, Royaume-Uni
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Very professional and excellent customer service. Thank you!

Réponse de Vodafone UK - Borehamwood
Amazing service! Mustafa was great, patient and helpful. He is very knowledgeable and gave good advice. Couldn't be better.

Réponse de Vodafone UK - Borehamwood
Excellent service and Carl was exceptional in doing my upgrade and advice given.

Réponse de Vodafone UK - Borehamwood
Carl was the most helpful man I have met in recent years. I had problems with my account for a week and everyone I asked for help did not give me any useful information. And that's how my situation got complicated.
He was the only person who listened to me and tried everything he could to help me.
Even though my situation has not been fixed yet, I am very grateful to him because I really felt that he tried to help me.
A BIG THANK YOU to Carl

Réponse de Vodafone UK - Borehamwood
I have left O2 and joined Vodaphone. I had some problems but I am glad to say how well I was treated at the Vodaphone store in Borehamwood. Rado dealt with me and he was amazing and prefect manager to deal with customers problem. I big shout out to Rado and thank you for all your efforts.

Réponse de Vodafone UK - Borehamwood
Brilliant experience, Rado , the manager , was extremely helpful, patient, took his time to explain everything, was very happy all along and just a genuinely nice person. Would highly recommend and would definitely come back in the future , thank you Rado ❤️❤️❤️
Date of 07.10.2023

Réponse de Vodafone UK - Borehamwood
Amazing service ! Radoslav is such a gentleman! Definitely recommend!

Réponse de Vodafone UK - Borehamwood
Alex very knowledgeable, and helped me to choose a great deal for me

Réponse de Vodafone UK - Borehamwood
Steph and Ken Posner
Rado was incredibly helpful
So kind knowledgable and
Really very thankful
He is terrific

Réponse de Vodafone UK - Borehamwood
Lovely kind chap mustafa thank for your patience xx

Réponse de Vodafone UK - Borehamwood
Rado was very helpful, sort out my problems, treating me with respect. He is magnificent!

Réponse de Vodafone UK - Borehamwood
Truly very helpful. A massive computer error from Vodafone, fixed in the store by fantastic staff. Helpful, polite and they really know their stuff! Massive thanks.

Réponse de Vodafone UK - Borehamwood
Excellent friendly advice and customer service . On the couple of occasions I have visited this store the manager has gone the extra mile to help which is very rare these days . A valuable and experienced member of your staff. Thank you for a pleasant experience when I was dreading upgrading my phone!

Réponse de Vodafone UK - Borehamwood
Rado was very helpful, polite and patient. Was with us for over 2 hours as we asked a lot of questions and he was very helpful in answering and patient in explaining.

Réponse de Vodafone UK - Borehamwood
Rado was extremely helpful with assisting me throughout my transfer at the store.He made easy so easy and explained things very well.He’s great!!

Réponse de Vodafone UK - Borehamwood
Rado was exceptionally helpful in helping us with the transfer to the new plan. We had so much issues over the phone but he managed to help us and my father do it successfully.
Highly recommended
10+ years loyal customer with Vodafone
Thank you

Réponse de Vodafone UK - Borehamwood

Réponse de Vodafone UK - Borehamwood
Very friendly and helpful staff. Sorted everything we needed and did it very efficiently

Réponse de Vodafone UK - Borehamwood
Happy to answer any questions, breaking down options and explaining clearly.

Réponse de Vodafone UK - Borehamwood
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