Vodafone UK - Borehamwood Avis 

214
TrustScore 5 sur 5

4,9

2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(214)

41 211 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We have been served by Kimia a couple…

We have been served by Kimia a couple of times now and she has been so lovely and helpful!

24 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorted my issue out and gave me good…

Sorted my issue out and gave me good deal for broadband. Staff was polite and friendly

24 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Val,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manager helped me with phone and gave…

Manager helped me with phone and gave me a good deal. Store was big and clean

20 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Anna,

Thanks for taking your time to leave this review for our store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 4 sur 5 étoiles

Great customer service from Kimmy and…

Great customer service from Kimmy and resolved my problem straight away and gave me great product advice.

18 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Lauren,

Thank you for your review. It’s great to hear of your positive experience with Kimmy. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ahmad was good and helpful

17 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Marius,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kimia was very kind and good adviser

16 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Katy. Thank you for your review for Kimia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very attentive and engaging

Very attentive and engaging, a pleasure to deal with.

Thanks

11 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Chris,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good experience in store

Good experience in store. Was clean and staff were helpful and professional

11 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Patrick,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Come and see Kimia

Perfect experience with the issue I was facing, luckily I found a girl called Kimia who was very knowledgeable and understanding to deal with the issue. She was 100% helpful and resolved the issue in less than 10 minutes. I want her promoted

9 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Kevin, It's always good to read nice feedback for one of our team. I'm glad Kimia was able to help you today.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ahead was good

Ahead was good. Made the process easy and helped with bill and upgrade

8 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Ana,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and very impressed with there knowledge

Really impressed with the friendly service and there knowledge of the product and kimia

4 février 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Glenn,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service and support…

Amazing customer service and support helped out with all my queries and problems

23 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi David,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely experience upgrading my phone

Had a lovely experience upgrading my phone at Vodafone Borehamwood.

Both Kimia and Ahmed were really helpful and knowledgeable. It made it such a pleasant experience.

I believe I got the best deal available to me.

14 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Maria,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had quite a convoluted situation with…

I had quite a convoluted situation with e-SIM, and Ahmad found a solution, which people over the phone support were not able to.
He was polite, proactive and very helpful.

13 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Oleg,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kimmy was Very friendly and helpful

Kimmy was Very friendly and helpful, seems very keen to learn, listened to our needs for the phone and delivered amazing customer service

13 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Victoria.

We really appreciate your 5 star review! Thanks for your great feedback regarding Kimmy.

If you ever need assistance, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ahmad was efficient and helpful in store

4 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Ryan,

Thanks for letting us know what an amazing job Ahmad did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Carl is very helpful x

16 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Tiarna,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Alex, Borehamwood.

Went into Vodafone, the Borehamwood shop, to discuss a new 'phone for my wife, plus amending my own contract. Had great advice from Alex, who was a pleasure to deal with and exceptionally helpful.

30 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Howard, Thanks for your feedback for Alex. It's great to see they made upgrading such a pleasure 😊
Hope your wife's loving her new phone.
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Alex was beyond helpful today and went…

Alex was beyond helpful today and went over and above to help me for almost 3 hours! I am leaving with everything sorted and I am so pleased! Rado was also extremely helpful!

17 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Sasha,

Thanks for letting us know what an amazing job both Alex and Rado did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional and excellent…

Very professional and excellent customer service. Thank you!

15 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Kate,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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