Vodafone UK - Borehamwood Avis 

214
TrustScore 5 sur 5

4,9

2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(214)

40 694 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ahmad was very helpful and sorted my…

Ahmad was very helpful and sorted my issue out without much hassle

1 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ahmad was a great help and moved me…

Ahmad was a great help and moved me over from Sky to save me money

19 août 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Martin,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ahmad—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store staff was very helpful and the…

Store staff was very helpful and the store was clean

19 août 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manager was very good at sorting my…

Manager was very good at sorting my issue out

18 août 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from the team

11 août 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, special shout out to Daniel for helping me. He did everything I asked for and very efficiently too.

29 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Batseba,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Stress free experience

Always dread going into sort out anything to do with my phone, but Daniel was great, really professional and sorted everything out for me totally stress free

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Mel,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Vodaphone expert Daniel

Daniel was fantastic, informative about new discounted plan and quick big thank you. Great customer service!

23 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Carolyn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Vodafone Borehamwood!

I honestly can’t thank the team at Vodafone Borehamwood enough. After weeks of getting nowhere with the Vodafone call centre, dealing with long wait times and constant back-and-forths, I walked into the Borehamwood store and was absolutely blown away by how helpful, knowledgeable, and proactive the staff were.

They took on a complex issue that the call centre couldn’t resolve and sorted it quickly and professionally. I genuinely felt listened to and supported from the moment I walked in. Their customer service is next-level — friendly, efficient, and genuinely caring.

Massive thank you to the team for going above and beyond. If you ever need help with Vodafone, skip the phone lines and head straight to Borehamwood. Absolute legends! 👏👏👏

10 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Gary,

Thank you for your feedback. It's always a pleasure to read such kind words.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Our Experience was fantastic

Our Experience was fantastic! Daniel who served us really took time to explain everything and got us the best deal. I’m even moving my provider and coming back! Thank you again for everything!

9 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Joanne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super helpful.

Carl was fabulous - so helpful.
Took the time to explain the difference on the devices and helped me with the trade in.
Really pleased. Would definitely recommend.

27 juin 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Kelly,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks to the store manager in…

Thanks to the store manager in borehamwood for sorting out my upgrade and getting my stuff moved over too

9 juin 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Barbara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Borehamwood are Super Stars

Have been a Vodafone customer for yonks (30+ years) and have been into this store on many occasions for various things. Today I went in to get some help with sorting out a technical issue with my wife's mobile. Brilliant, the assistant sorted the issue without trouble and nothing seemed too much trouble. Thanks a million.

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi, we are pleased to hear about your fantastic recent experience. It's great to hear the assistant was so helpful and was able to troubleshoot to success. Thank you for your 5 star feedback and your continued loyalty, 30 years is amazing.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very efficient

Very efficient, couldn't be happier. David

2 juin 2025
Avis spontané
Logo de Vodafone UK - Borehamwood

Réponse de Vodafone UK - Borehamwood

Hey Rahim,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks to Ahmed for upgrading my phone…

Thanks to Ahmed for upgrading my phone and moving my stuff over

1 juin 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Lormelita, ​

Thanks for the lovely review and fantastic support for Ahmed. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really great customer service

Really great customer service, very helpfull, explainig in detail everything.
Going above and beyond

30 mai 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Anca,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help with staff in store

Great help with staff in store

28 mai 2025
Avis spontané
Logo de Vodafone UK - Borehamwood

Réponse de Vodafone UK - Borehamwood

Hi Fanet. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were very helpful and polite

Staff were very helpful and polite. Sorted my issue out quickly

20 mai 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey Harry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store manager was very helpful and…

Store manager was very helpful and patient

16 avril 2025
Avis spontané
Logo de Vodafone UK - Borehamwood

Réponse de Vodafone UK - Borehamwood

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I recently got a new phone at Vodaphone…

I recently got a new phone at Vodaphone and I was dealing with Ahmed- he was so helpful and clear and made the situation super easy. I’m then had some issues with my phone which turned out to be a data issue and Ahmed dealt with my every time I came to the shop and deliver the best customer service- he was patient kind and so so helpful!!

13 avril 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey there,
 
This is fantastic to hear! We really appreciate the feedback. Thanks for the lovely review and fantastic support for Ahmed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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