Vodafone UK - Borehamwood Avis 

214
TrustScore 5 sur 5

4,9

2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(214)

41 063 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Many thanks to the borehamwood team for…

Many thanks to the borehamwood team for having patience with me and helping set up my phone

3 avril 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sunny in the Borehamwood store was so…

Sunny in the Borehamwood store was so helpful with my phone after I accidentally changed my contract whilst upgrading, the alarm in the shop was going off the while time and he had so much patience with me and my children, amazing customer service!

22 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hello Katie,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had an issue with my bill and visited…

I had an issue with my bill and visited the Vodafone branch in Borehamwood. The staff were very welcoming and helpful, especially Sunny, who was extremely patient in listening to my concerns and did his best to resolve them.

I just wanted to say a big thank you to him and to Vodafone for having such a valuable team member.

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful in borehamwood

Really helpful in borehamwood. Served by the store manager Sunny. Complete life saver

14 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi. Thank you for your review for Sunny. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sunny was extremely helpful and solves…

Sunny was extremely helpful and solves my issues and set up my phone. Went the extra mile

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Neil,

Thank you for your review for Sunny. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

so knowledgeable and helpful

I have been using this Vodafone store for years. they are always so knowledgeable and helpful.

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Julie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in yestarday for an upgrade and…

Went in yestarday for an upgrade and the manager Ahmed took care of the process with great guidance and explaining everything to make sure I have the right information. Pleased with the service and lovely team!

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hello Victoria,

It's great to hear about the positive experience which you had with Ahmed. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Victoria was absolutely amazing

Victoria was absolutely amazing. Very clear and transparent with the deals on offer. So glad to have a great colleague in my local branch. Thanks Victoria

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hello Soban,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Reallg helpful and friendly service…

Reallg helpful and friendly service from the team.

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hello Joanna,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good help out from sunny sorting out…

Good help out from sunny sorting out the contracts for myself and my mum.

3 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Tacim,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been able to get my phone…

I have been able to get my phone updated as well as ordering a new device and hopefully get it set up when I collect it. Thank you sunny

3 mars 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hello Beverley,

It's great to hear about the positive experience which you received in store from Sunny, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service

18 février 2025
Avis spontané
Logo de Vodafone UK - Borehamwood

Réponse de Vodafone UK - Borehamwood

Hi Ciobanu,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Have just been in your Boreham Wood…

Have just been in your Boreham Wood branch and was attended to by a charming and extremely helpful young lady named Victoria . She was extremely patient and really is a credit to your company .

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hey alan, it's great to see Victoria left such a great impression on you 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by staff

Excellent service by staff. Very attentive and knowledgeable

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Thanks for your lovely words on how supportive our team are Harry. It's great to see the positive impact they have on our customers 😊All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from staff

15 février 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Carl was amazing today

Carl was amazing today. He knew what was wrong immediately and sorted out our problem really quickly.
Great service!

He’s my valentine!!

14 février 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Thanks for sharing your fabulous feedback for Carl. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Happy Valentines Day!

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good job by the team to help with my…

Good job by the team to help with my issue

28 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Mr Ali,

Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Carl was so helpful

Carl was so helpful! 10/10!

15 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Ross,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ahmad was very patient and helpful

Ahmad was very patient and helpful

7 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hi Mrs s Ahmet,

Thank you for taking the time to leave us a 5 star review and for the feedback as well.
Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top level customer service!

Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient.

Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuinely wanted to help.

Top Customer Service right there, and something you don't see all that often!

15 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Borehamwood

Hello, Brandon,

It's great to hear about the positive experience which you've had with Carl. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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