Vodafone UK - Bournemouth Avis 

183
TrustScore 5 sur 5

4,8

1 Commercial Road, BH2 5RH Bournemouth, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 1 Commercial Road, BH2 5RH, Bournemouth, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

183 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(183)

42 546 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The man 👏…

Liam was a great help maid me feel welcome everything went well the best men in the store 👏👏👏👏

21 juin 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Fazel,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly, Knowledgeable and Efficent

Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!

20 juin 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Raymond,

Thanks for the lovely review and fantastic support for Sonya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy made our experience effortless…

Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .

19 juin 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Adam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service 10 out of 10

Customer service 10 out of 10. Lovely staff

8 juin 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sonya was extremely helpful and has…

Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.

4 juin 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey LJ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sonya the new worker was very helpful…

Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage

4 juin 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was so helpful and friendly

Liam was so helpful and friendly

31 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Christine,

Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was superb!!!!!!

Amy was superb!!!!!!! What a star of an Employee

31 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey,

Thanks for the lovely review and fantastic support for Amy .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had such a lovely experience with…

I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!

23 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Flew into Vodaphone Bournemouth today

Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I just want to say a massive thank you…

I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Shanice,

Thanks for the lovely review and fantastic support for Zac and Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was very helpful explaining the…

Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou

13 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andreea was very friendly

Andreea was very friendly, helpful, polite and Courteous.

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Ali,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A great experiance

A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Josh,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Incredible service and an incredibly…

Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Harry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Yes was nice very good and the name is…

Yes was nice very good and the name is Andrea

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.

30 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Mr And Mrs,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andreea, Top Customer Service

Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.

29 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey SA,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I want to congratulate Kiara at the…

I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Peter,

Thanks for the lovely review and fantastic support for Kiara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andreea was so helpful and put my mind…

Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

26 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey there,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

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Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus