Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Voir plus
L'entreprise a répondu
1 Commercial Road, BH2 5RH Bournemouth, GB
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Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Voir plus
L'entreprise a répondu
Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Voir plus
L'entreprise a répondu
Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Voir plus
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Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... Voir plus
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Écrit par l'entreprise
1 Commercial Road, BH2 5RH, Bournemouth, Royaume-Uni
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Liam was a great help maid me feel welcome everything went well the best men in the store 👏👏👏👏

Réponse de Vodafone UK - Bournemouth
Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!

Réponse de Vodafone UK - Bournemouth
Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .

Réponse de Vodafone UK - Bournemouth

Réponse de Vodafone UK - Bournemouth
Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.

Réponse de Vodafone UK - Bournemouth
Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage

Réponse de Vodafone UK - Bournemouth

Réponse de Vodafone UK - Bournemouth

Réponse de Vodafone UK - Bournemouth
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!

Réponse de Vodafone UK - Bournemouth
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone

Réponse de Vodafone UK - Bournemouth
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!

Réponse de Vodafone UK - Bournemouth
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou

Réponse de Vodafone UK - Bournemouth
Andreea was very friendly, helpful, polite and Courteous.

Réponse de Vodafone UK - Bournemouth
A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy

Réponse de Vodafone UK - Bournemouth
Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!

Réponse de Vodafone UK - Bournemouth
Yes was nice very good and the name is Andrea

Réponse de Vodafone UK - Bournemouth
Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.

Réponse de Vodafone UK - Bournemouth
Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.

Réponse de Vodafone UK - Bournemouth
I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

Réponse de Vodafone UK - Bournemouth
Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

Réponse de Vodafone UK - Bournemouth
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