Vodafone UK - Bournemouth Avis 

184
TrustScore 4.5 sur 5

4,7

1 Commercial Road, BH2 5RH Bournemouth, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 1 Commercial Road, BH2 5RH, Bournemouth, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

184 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(184)

42 756 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I want to congratulate Kiara at the…

I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Peter,

Thanks for the lovely review and fantastic support for Kiara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Andreea was so helpful and put my mind…

Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

26 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey there,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Kelly,

Thanks for the lovely review and fantastic support for Kiara and Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I upgraded to an Iphone 17 pro max…

I upgraded to an Iphone 17 pro max today and i was serviced in a very professional way , Liam took care of going through everything with me and made sure that everything is clarified , highly appreciated and recomended 😁

18 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Hassan,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam is very kind

Liam is very kind, knowledgeable and easy to talk to, very helpful.

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam is the best

Liam is the best, very helpful, very knowledgeable, very kind.

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hi Zala, thank you so much for your wonderful review and the amazing support you’ve shown for Liam it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was fantastic

Amy was fantastic, ended up getting a much better deal than Samsung offered and Amy did a great job of talking through the options.

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Richard,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dealt with the charming Kiara who is a…

Dealt with the charming Kiara who is a credit to your team and handled my query patiently , politely and professionallya

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey NW,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kiara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

GARY IS AMAZING

GARY IS AMAZING! Goes above and beyond!! Would highly recommend him hes amazing at fixing issues you may have

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey there,

Thanks for the lovely review and fantastic support for Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joshua in the Bournemouth branch helped…

Joshua in the Bournemouth branch helped me with such ease and knowledge and made me feel very relaxed as I am genuinely not technically savvy. Legend deserves all the future succeed I know he will have and good luck in his finance degree!

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Jermaine,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was very efficient and helpful

2 avril 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Jan,

Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Liam was amazing he did me a great deal…

Liam was amazing he did me a great deal and he’s getting my phone fixed

31 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Donna,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I spoke with Liam who was very…

I spoke with Liam who was very attentive to my needs and patient with me. He was also able to advise me on the best plans that suited my needs. Very good experience and I had no issues at all

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good

Really good , I came there trice and trice I liked it, they really are lovely and care about your device and your feelings

26 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Frank,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was helped by Amy at the Bournemouth…

I was helped by Amy at the Bournemouth branch, and she was very helpful, talked me through why she was doing, offered me the best possible plans. I couldn’t ask for a better customer assistant.
Thanks

22 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Fidelis, ​

Thanks for the lovely review and fantastic support for Amy. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited Bournemouth store today was…

I visited Bournemouth store today was seen today by Gary . I needed a upgrade on my phone he sorted me out with a upgrade and was very helpful , him and his team were very friendly, it was so nice to find out all the information I was given . 10/10 goes to Gary thank you

19 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was amazing..very helpful

6 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hi Andrew,

Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Amy

Amy was very knowledgeable, patient with my lack of knowledge and efficient even when things weren't straightforward. Excellent customer service.

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Ian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by the delightful Kiara…

I was served by the delightful Kiara who explained everything at my pace as I'm hopeless with technology. She was very patient, kind and caring and is a credit to your company. Thanks a million Kiara, will see you soon.

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Kathy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gary was most helpful

Gary was most helpful

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Bournemouth

Hey Daniel,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus