Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Voir plus
L'entreprise a répondu
1 Commercial Road, BH2 5RH Bournemouth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Voir plus
L'entreprise a répondu
Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Voir plus
L'entreprise a répondu
Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Voir plus
L'entreprise a répondu
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
1 Commercial Road, BH2 5RH, Bournemouth, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

Réponse de Vodafone UK - Bournemouth
Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

Réponse de Vodafone UK - Bournemouth
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family

Réponse de Vodafone UK - Bournemouth
I upgraded to an Iphone 17 pro max today and i was serviced in a very professional way , Liam took care of going through everything with me and made sure that everything is clarified , highly appreciated and recomended 😁

Réponse de Vodafone UK - Bournemouth
Liam is very kind, knowledgeable and easy to talk to, very helpful.

Réponse de Vodafone UK - Bournemouth
Liam is the best, very helpful, very knowledgeable, very kind.

Réponse de Vodafone UK - Bournemouth
Amy was fantastic, ended up getting a much better deal than Samsung offered and Amy did a great job of talking through the options.

Réponse de Vodafone UK - Bournemouth
Dealt with the charming Kiara who is a credit to your team and handled my query patiently , politely and professionallya

Réponse de Vodafone UK - Bournemouth
GARY IS AMAZING! Goes above and beyond!! Would highly recommend him hes amazing at fixing issues you may have

Réponse de Vodafone UK - Bournemouth
Joshua in the Bournemouth branch helped me with such ease and knowledge and made me feel very relaxed as I am genuinely not technically savvy. Legend deserves all the future succeed I know he will have and good luck in his finance degree!

Réponse de Vodafone UK - Bournemouth
Liam was amazing he did me a great deal and he’s getting my phone fixed

Réponse de Vodafone UK - Bournemouth
I spoke with Liam who was very attentive to my needs and patient with me. He was also able to advise me on the best plans that suited my needs. Very good experience and I had no issues at all

Réponse de Vodafone UK - Bournemouth
Really good , I came there trice and trice I liked it, they really are lovely and care about your device and your feelings

Réponse de Vodafone UK - Bournemouth
I was helped by Amy at the Bournemouth branch, and she was very helpful, talked me through why she was doing, offered me the best possible plans. I couldn’t ask for a better customer assistant.
Thanks

Réponse de Vodafone UK - Bournemouth
I visited Bournemouth store today was seen today by Gary . I needed a upgrade on my phone he sorted me out with a upgrade and was very helpful , him and his team were very friendly, it was so nice to find out all the information I was given . 10/10 goes to Gary thank you

Réponse de Vodafone UK - Bournemouth
Amy was very knowledgeable, patient with my lack of knowledge and efficient even when things weren't straightforward. Excellent customer service.

Réponse de Vodafone UK - Bournemouth
I was served by the delightful Kiara who explained everything at my pace as I'm hopeless with technology. She was very patient, kind and caring and is a credit to your company. Thanks a million Kiara, will see you soon.

Réponse de Vodafone UK - Bournemouth

Réponse de Vodafone UK - Bournemouth
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.