Vodafone UK - Brent Cross Avis 

263
TrustScore 5 sur 5

4,8

Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Darsh was very friendly and professional, he helped us with improving the existing plans and helped with making a new plan for a phone number and a device. He was clear in his message and was transpar... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(263)

40 576 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience — you got a star on your team -never let him go!

6 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Dov,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Darsh was very helpful and found best…

Darsh was very helpful and found best offer for me that was cost effective. I am very happy.

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Darsh,

Thanks for the lovely review and the fantastic support you’ve shown for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sham was amazing!!

We had the best service we’ve ever received at Vodafone in Brent Cross. We saw Sham who greeted us as soon as we walked in and went over and beyond to help us with our query. He took his time to listen to our issue and straight away put us at ease as he came up with a solution. He was determined to get us the best deal and took his time to ensure my husband and I were sorted out. He is a credit to the team and we are so pleased to have moved to Vodafone, thanks to Sham.

29 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was helped by Darsh today

I was helped by Darsh today, he was excellent and got me a great deal on a new phone. I'm really happy with the outcome and the service.

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service in purchasing a new phone & renewing contract. Cristina was very efficient, helpful & patient. I particularly appreciated her assistance as I'm a technophobe. Glad to be with Vodafone.

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey John,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nizam is a fantastic communicator and…

Nizam is a fantastic communicator and knows his products. Great brand ambassador. Found me a discount Great guy

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Luke,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chirag gave excellent service and gave…

Chirag gave excellent service and gave me a very good deal on my phone plan.

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Shpresim,

Thanks for the lovely review and fantastic support for Chirag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service from Seyon

Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process . Highly recommend you visit Seyon at Brent Cross . Thanks kindly for helping us and your patients.

8 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Karen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Darsh has been very helpful and patient…

Darsh has been very helpful and patient with me, gave me a good deal and reduced my line rental cost. Thank you so much Darsh

7 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Amina,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Deise was lovely

Deise was lovely. Helped me with everything I needed. Such a lovely lady. Thanks a lot for your help

24 mai 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Avoid Fix&Go! They ruined my iPhone with cheap, non-genuine parts

I used Fix&Go Brent Cross (Ref: REP0068989) for a battery change, but they damaged my original Apple screen. They replaced it with a non-genuine part without my permission. This new screen is poor quality with thick black borders that make the display smaller than the original. Unacceptable service—they must replace it with a genuine Apple screen.

17 mai 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Mo,

I'm genuinely very sorry to hear that you had such a negative experience with our Fix&Go team. This is absolutely not the way we want our customers to be left feeling!

So we can look into this further, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service by Deisa

Amazing service by Deisa! Thank you so much

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

It was great

It was great. The staff is friendly and Seyon was quite helpful!

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Lisaulys,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Robert was extremely helpful and professional. He provided options catered to my requirements and explained everything very well.
Thank you so much!

2 mai 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mr Seyon in Brent Cross give us a good…

Mr Seyon in Brent Cross give us a good costumer service.

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Elsa,

Thanks for the lovely review and fantastic support for Seyon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came to Brent Cross branch to sort…

I came to Brent Cross branch to sort out a problem in my mobile WiFi and spoke to Darsh who went out of his way to helpe me and resolve the issue, Great member of staff, thank you Darsh.

20 avril 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hi Abir 🙂 It's great to see you had some great help from one of our staff members in the Brent Cross store. Thank you for providing this feedback. If you ever need any help in the future you know where we are. Liam

Noté 5 sur 5 étoiles

Amazing service by the senior store…

Amazing service by the senior store manager at the Brent cross Vodafone store. Gave me 50% discount on my plan!!!

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Darsh was super helpful and…

Darsh was super helpful and professional. I felt truly appreciated by vodaphone and the team at Brent Cross vodaphone branch.

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Tina,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ms Deise customer service is brilliant

Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brent Cross saved the day

We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.

Going to Brent Cross was a breath of common sense and fresh air with excellent service.

They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.

Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.

They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.

He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.

Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

HeyJonathan
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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