Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Voir plus
L'entreprise a répondu
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Voir plus
L'entreprise a répondu
Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... Voir plus
L'entreprise a répondu
Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... Voir plus
L'entreprise a répondu
Darsh was very friendly and professional, he helped us with improving the existing plans and helped with making a new plan for a phone number and a device. He was clear in his message and was transpar... Voir plus
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Écrit par l'entreprise
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Royaume-Uni
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Amazing experience — you got a star on your team -never let him go!

Réponse de Vodafone UK - Brent Cross
Darsh was very helpful and found best offer for me that was cost effective. I am very happy.

Réponse de Vodafone UK - Brent Cross
We had the best service we’ve ever received at Vodafone in Brent Cross. We saw Sham who greeted us as soon as we walked in and went over and beyond to help us with our query. He took his time to listen to our issue and straight away put us at ease as he came up with a solution. He was determined to get us the best deal and took his time to ensure my husband and I were sorted out. He is a credit to the team and we are so pleased to have moved to Vodafone, thanks to Sham.

Réponse de Vodafone UK - Brent Cross
I was helped by Darsh today, he was excellent and got me a great deal on a new phone. I'm really happy with the outcome and the service.

Réponse de Vodafone UK - Brent Cross
Excellent service in purchasing a new phone & renewing contract. Cristina was very efficient, helpful & patient. I particularly appreciated her assistance as I'm a technophobe. Glad to be with Vodafone.

Réponse de Vodafone UK - Brent Cross
Nizam is a fantastic communicator and knows his products. Great brand ambassador. Found me a discount Great guy

Réponse de Vodafone UK - Brent Cross
Chirag gave excellent service and gave me a very good deal on my phone plan.

Réponse de Vodafone UK - Brent Cross
Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process . Highly recommend you visit Seyon at Brent Cross . Thanks kindly for helping us and your patients.

Réponse de Vodafone UK - Brent Cross
Darsh has been very helpful and patient with me, gave me a good deal and reduced my line rental cost. Thank you so much Darsh

Réponse de Vodafone UK - Brent Cross
Deise was lovely. Helped me with everything I needed. Such a lovely lady. Thanks a lot for your help

Réponse de Vodafone UK - Brent Cross
I used Fix&Go Brent Cross (Ref: REP0068989) for a battery change, but they damaged my original Apple screen. They replaced it with a non-genuine part without my permission. This new screen is poor quality with thick black borders that make the display smaller than the original. Unacceptable service—they must replace it with a genuine Apple screen.

Réponse de Vodafone UK - Brent Cross

Réponse de Vodafone UK - Brent Cross

Réponse de Vodafone UK - Brent Cross
Amazing service! Robert was extremely helpful and professional. He provided options catered to my requirements and explained everything very well.
Thank you so much!

Réponse de Vodafone UK - Brent Cross
Mr Seyon in Brent Cross give us a good costumer service.

Réponse de Vodafone UK - Brent Cross
I came to Brent Cross branch to sort out a problem in my mobile WiFi and spoke to Darsh who went out of his way to helpe me and resolve the issue, Great member of staff, thank you Darsh.

Réponse de Vodafone UK - Brent Cross
Amazing service by the senior store manager at the Brent cross Vodafone store. Gave me 50% discount on my plan!!!

Réponse de Vodafone UK - Brent Cross
Darsh was super helpful and professional. I felt truly appreciated by vodaphone and the team at Brent Cross vodaphone branch.

Réponse de Vodafone UK - Brent Cross
Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS

Réponse de Vodafone UK - Brent Cross
We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.
Going to Brent Cross was a breath of common sense and fresh air with excellent service.
They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.
Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.
They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.
He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.
Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.

Réponse de Vodafone UK - Brent Cross
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