Vodafone UK - Brent Cross Avis 

263
TrustScore 5 sur 5

4,8

Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Darsh was very friendly and professional, he helped us with improving the existing plans and helped with making a new plan for a phone number and a device. He was clear in his message and was transpar... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(263)

40 836 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ms Deise customer service is brilliant

Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brent Cross saved the day

We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.

Going to Brent Cross was a breath of common sense and fresh air with excellent service.

They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.

Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.

They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.

He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.

Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

HeyJonathan
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seyon gave great customer service

Seyon gave great customer service! He really helped me with gaining information for my upgrade. I would highly recommend his services at the Brent Cross branch

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Ben,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Deise was really amazing really good…

Deise was really amazing really good experience in brent cross!

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Amir,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was assisted by Robert in the Brent…

I was assisted by Robert in the Brent Cross branch who was very helpful and polite in would highly recommend anyone who wants to visa Vodafone store should go to the one in Brent Cross shopping centre

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Diana,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Anna was so helpful sorting out my new…

Anna was so helpful sorting out my new contract

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey there,

Thanks for the lovely review and fantastic support for Anna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Deise was amazing

Deise was amazing. Brent Cross gives an amazing customer experience and has a great atmosphere

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Jackie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

amazing service from sham and syed the…

amazing service from sham and syed the managers thanm you both!

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Andrei,

Thanks for the lovely review and fantastic support for sham and syed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing experience at Vodafone Brent…

Amazing experience at Vodafone Brent Cross by Denise. Will be returning for all my services when due.

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience with Vodafone in Brent…

My experience with Vodafone in Brent Cross today was extraordinary. Ms. Deise treated me with utmost respect and understanding. She solved enquiry promptly and kept me on as a valued customer. Ms. Deise is an asset to your Company. Thank you Simone Galia

25 février 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Simone,

Thanks for the lovely review and fantastic support for Deise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Syed the store manager was excellent he…

Syed the store manager was excellent he helped me to resolve all my issues today in the Brenr Cross shop.

Thank you Syed

23 février 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Tooran,

Thanks for the lovely review and fantastic support for Syed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went back into my local Vodafone store…

Went back into my local Vodafone store in Brent Cross to do my upgrade again after 2 years. Manager Pamir and team were great, very attentive and had a great laugh with the team. Pamir explained all the t&c’s in detail and offered a deal that could not be rejected. Thank you for your great service!

20 février 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

great customer service

great customer service, great clear communication and professionalism, Ravi is a great guy and helped a-lot choosing best plan.

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Adnan,

Thanks for the lovely review and fantastic support for Ravi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Had to get an iPad for an elderly relative, staff were patient and helpful and did not try to upsell stuff we didn’t need. Process was very easy.

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Gary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hi is very helpful

Hi is very helpful. appreciate.ravi

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Sara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ravi was great man in store and he was…

Ravi was great man in store and he was very helpful.thank you

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey javad,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seyon is fantastic thank you

20 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hi Bopu ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Seyon —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Oh my days....Seyon has the patience of…

Oh my days....Seyon has the patience of a saint!!!! Talked me through the whole process. Transferred everything over. I'm good to go with a smile on my face!! Thank you!!!!!

12 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Syed was thorough and efficient and…

Syed was thorough and efficient and really helpful. Sorted all 3 of our phones .
Many thanks

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Natasha,

Thanks for the lovely review and fantastic support for Syed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

nizam was very helpful with my order…

nizam was very helpful with my order and pamir helped with transder

17 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Brent Cross

Hey Denise,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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