Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Voir plus
L'entreprise a répondu
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Voir plus
L'entreprise a répondu
Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... Voir plus
L'entreprise a répondu
Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... Voir plus
L'entreprise a répondu
Darsh was very friendly and professional, he helped us with improving the existing plans and helped with making a new plan for a phone number and a device. He was clear in his message and was transpar... Voir plus
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Écrit par l'entreprise
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Royaume-Uni
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Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS

Réponse de Vodafone UK - Brent Cross
We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.
Going to Brent Cross was a breath of common sense and fresh air with excellent service.
They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.
Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.
They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.
He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.
Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.

Réponse de Vodafone UK - Brent Cross
Seyon gave great customer service! He really helped me with gaining information for my upgrade. I would highly recommend his services at the Brent Cross branch

Réponse de Vodafone UK - Brent Cross
Deise was really amazing really good experience in brent cross!

Réponse de Vodafone UK - Brent Cross
I was assisted by Robert in the Brent Cross branch who was very helpful and polite in would highly recommend anyone who wants to visa Vodafone store should go to the one in Brent Cross shopping centre

Réponse de Vodafone UK - Brent Cross
Anna was so helpful sorting out my new contract

Réponse de Vodafone UK - Brent Cross
Deise was amazing. Brent Cross gives an amazing customer experience and has a great atmosphere

Réponse de Vodafone UK - Brent Cross
amazing service from sham and syed the managers thanm you both!

Réponse de Vodafone UK - Brent Cross
Amazing experience at Vodafone Brent Cross by Denise. Will be returning for all my services when due.

Réponse de Vodafone UK - Brent Cross
My experience with Vodafone in Brent Cross today was extraordinary. Ms. Deise treated me with utmost respect and understanding. She solved enquiry promptly and kept me on as a valued customer. Ms. Deise is an asset to your Company. Thank you Simone Galia

Réponse de Vodafone UK - Brent Cross
Syed the store manager was excellent he helped me to resolve all my issues today in the Brenr Cross shop.
Thank you Syed

Réponse de Vodafone UK - Brent Cross
Went back into my local Vodafone store in Brent Cross to do my upgrade again after 2 years. Manager Pamir and team were great, very attentive and had a great laugh with the team. Pamir explained all the t&c’s in detail and offered a deal that could not be rejected. Thank you for your great service!

Réponse de Vodafone UK - Brent Cross
great customer service, great clear communication and professionalism, Ravi is a great guy and helped a-lot choosing best plan.

Réponse de Vodafone UK - Brent Cross
Had to get an iPad for an elderly relative, staff were patient and helpful and did not try to upsell stuff we didn’t need. Process was very easy.

Réponse de Vodafone UK - Brent Cross

Réponse de Vodafone UK - Brent Cross
Ravi was great man in store and he was very helpful.thank you

Réponse de Vodafone UK - Brent Cross
Oh my days....Seyon has the patience of a saint!!!! Talked me through the whole process. Transferred everything over. I'm good to go with a smile on my face!! Thank you!!!!!

Réponse de Vodafone UK - Brent Cross
Syed was thorough and efficient and really helpful. Sorted all 3 of our phones .
Many thanks

Réponse de Vodafone UK - Brent Cross
nizam was very helpful with my order and pamir helped with transder

Réponse de Vodafone UK - Brent Cross
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