Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
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20 High Street, CM14 4RG Brentwood, GB
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Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
L'entreprise a répondu
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... Voir plus
L'entreprise a répondu
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... Voir plus
L'entreprise a répondu
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... Voir plus
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Écrit par l'entreprise
20 High Street, CM14 4RG, Brentwood, Royaume-Uni
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Réponse de Vodafone UK - Brentwood
Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.

Réponse de Vodafone UK - Brentwood
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for my daughter—that suited our individual needs. He was kind, patient, and very knowledgeable, and I was also pleasantly surprised by his Spanish skills! Excellent customer service. Thank you, Alfie.

Réponse de Vodafone UK - Brentwood
Michael was excellent service would hugely recommend!

Réponse de Vodafone UK - Brentwood
Don't normally do reviews but I received excellent customer service form young Alfie today at the Brentwood store despite the fact that he was on his own and somewhat busy.
Note to Vodafone; these are the staff you need to keep!
And guess what? He didn't even ask for a review!

Réponse de Vodafone UK - Brentwood
Really helpful staff member. Kind approachable and knowledgable.

Réponse de Vodafone UK - Brentwood
I had an excellent experience with Michael today. He was very knowledgeable about the phones and available contracts. I left with a deal I was very happy with. I would highly recommend this store.

Réponse de Vodafone UK - Brentwood
I came into Brentwood after trying to find help to fix my sims Alfie was very helpful in sorting everything out for me with no problem

Réponse de Vodafone UK - Brentwood
Went in to my local store and spoke to Chloe to see if I can get a new phone as I was due a upgrade as I had a Samsung A32 5g since release, we spome about phones and recommended phones as i wanted something that was up to date but didnt need to be the lastest phone and I didnt mind 2nd hand as well but i wanted to ideally keep my current air time, we found a S35 FE that allowed me to keep my air time and it is relatively upto date as well as recommending a tablet for any extra needs, her and the other instore staff was friendly and polite as well as very helpful

Réponse de Vodafone UK - Brentwood
Chloe was very helpful and professional

Réponse de Vodafone UK - Brentwood
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me with. They helped me pick the right package, I am going home a happy customer. I would highly recommend Vodafone, Brentwood!

Réponse de Vodafone UK - Brentwood
Wonderful service, good information given and extremely helpful.

Réponse de Vodafone UK - Brentwood
Once again i popped into voda and the staff were absolutely wonderful very patient and chloe was so helpful and spent quite a time explaining things for me on how to use my phome effectively and also chris was very helpful and they make a good team

Réponse de Vodafone UK - Brentwood
I had an absolutely brilliant experience at the Vodafone Brentwood store on the High Street. From the moment I walked in, I was greeted immediately by the friendly team.
I worked with Mike, who was incredibly helpful. He explained everything clearly and made the process of taking out a new contract seamless. This is hands down my favorite Vodafone branch. The best experience I’ve had with the company.
If you need honest, clear, and friendly service, ask for Mike

Réponse de Vodafone UK - Brentwood
The High St presence along with the positive interaction provided by your manager, Michael, at the Brentwood, Essex branch ensures our continued relationship with Vodafone.

Réponse de Vodafone UK - Brentwood
My aim in going to the store in Brentwood was to see if I could get a better deal switching from another phone provider to Vodafone. Christopher was really helpful and did everything he could to find me the best deal that matched my requirements.
There was no hard sell just good advice which I appreciated.

Réponse de Vodafone UK - Brentwood

Réponse de Vodafone UK - Brentwood
I walked into the branch, with a very big request 15mins before closing and Alfie was fantastic. He not only answered all my questions but provided me with outstanding service, whilst making sure I fully understood everything he was doing on my account. He was brilliant! Hats off to Alfie, what a guy! Thank you so much.

Réponse de Vodafone UK - Brentwood
Wonderful experience with Chloe. Moved from O2 after expensive rates. Chloe offered me a great deal. Was smooth transition and was very professional and great communication. Will come back to this store again!

Réponse de Vodafone UK - Brentwood
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