Vodafone UK - Brentwood Avis 

101
TrustScore 5 sur 5

4,9

20 High Street, CM14 4RG Brentwood, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Brentwood

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 20 High Street, CM14 4RG, Brentwood, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(101)

42 251 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Alfie was amazing so helpful

Alfie was amazing so helpful

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Sue,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a load of problems with my data usage

Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.

20 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey David,

Thanks for the lovely review and fantastic support for Alfie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service by Alfie

Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for my daughter—that suited our individual needs. He was kind, patient, and very knowledgeable, and I was also pleasantly surprised by his Spanish skills! Excellent customer service. Thank you, Alfie.

26 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Encarna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael was excellent service would…

Michael was excellent service would hugely recommend!

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Graham,

Thanks for the lovely review and fantastic support for Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Don't normally do reviews but I received excellent customer service form young Alfie today at the Brentwood store despite the fact that he was on his own and somewhat busy.
Note to Vodafone; these are the staff you need to keep!
And guess what? He didn't even ask for a review!

22 mai 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful

Really helpful staff member. Kind approachable and knowledgable.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Susan,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alfie was super helpful

20 avril 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Jane,
Thanks for the lovely review and fantastic support for Alfie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Experience

I had an excellent experience with Michael today. He was very knowledgeable about the phones and available contracts. I left with a deal I was very happy with. I would highly recommend this store.

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Jag,

Thanks for the lovely review and fantastic support for Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alfie in brentwood

I came into Brentwood after trying to find help to fix my sims Alfie was very helpful in sorting everything out for me with no problem

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Nuri,

Thanks for the lovely review and fantastic support for Alfie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Local Phone Upgrade

Went in to my local store and spoke to Chloe to see if I can get a new phone as I was due a upgrade as I had a Samsung A32 5g since release, we spome about phones and recommended phones as i wanted something that was up to date but didnt need to be the lastest phone and I didnt mind 2nd hand as well but i wanted to ideally keep my current air time, we found a S35 FE that allowed me to keep my air time and it is relatively upto date as well as recommending a tablet for any extra needs, her and the other instore staff was friendly and polite as well as very helpful

2 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Nathan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe was very helpful and professional

Chloe was very helpful and professional

1 mars 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Michael and Alfie were very…

Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me with. They helped me pick the right package, I am going home a happy customer. I would highly recommend Vodafone, Brentwood!

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Broadz,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful service

Wonderful service, good information given and extremely helpful.

15 février 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Once again i popped into voda and the…

Once again i popped into voda and the staff were absolutely wonderful very patient and chloe was so helpful and spent quite a time explaining things for me on how to use my phome effectively and also chris was very helpful and they make a good team

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Kathleen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional Service at Brentwood. Mike is the best in the Business

I had an absolutely brilliant experience at the Vodafone Brentwood store on the High Street. From the moment I walked in, I was greeted immediately by the friendly team.

I worked with Mike, who was incredibly helpful. He explained everything clearly and made the process of taking out a new contract seamless. This is hands down my favorite Vodafone branch. The best experience I’ve had with the company.

If you need honest, clear, and friendly service, ask for Mike

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Chi,

Thanks for the lovely review and fantastic support for Mike.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The High St presence along with the…

The High St presence along with the positive interaction provided by your manager, Michael, at the Brentwood, Essex branch ensures our continued relationship with Vodafone.

14 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful with good advice

My aim in going to the store in Brentwood was to see if I could get a better deal switching from another phone provider to Vodafone. Christopher was really helpful and did everything he could to find me the best deal that matched my requirements.
There was no hard sell just good advice which I appreciated.

4 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Sarah,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good

Very good. Helpful and professional

10 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Laura,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

He was Brilliant. What a guy!

I walked into the branch, with a very big request 15mins before closing and Alfie was fantastic. He not only answered all my questions but provided me with outstanding service, whilst making sure I fully understood everything he was doing on my account. He was brilliant! Hats off to Alfie, what a guy! Thank you so much.

1 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Brentwood

Hey Gemma,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful experience with Chloe

Wonderful experience with Chloe. Moved from O2 after expensive rates. Chloe offered me a great deal. Was smooth transition and was very professional and great communication. Will come back to this store again!

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Brentwood

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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