Vodafone UK - Broadstairs Avis 

304
TrustScore 5 sur 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(304)

40 419 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Be very careful when using this company…

Be very careful when using this company i gave use their WIFi for about 15 years and loyalty means nothing with them, they are purely interested in taking money, the phone signal is have had was poor but the WiFi is good. No reduction even through i transfered to Vodafone. The store is as bad as 4 years ago on my Google review nothing gas changed.

30 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

We're very sorry to hear about the issues you experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.

If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

First time going to the Broadstairs…

First time going to the Broadstairs branch and I was pleasantly surprised! I needed to trade in my old phone and I was served by Henry - he made the whole transaction easy, quick and painless! Thank you!

9 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was Very helpful and polite

Callum was Very helpful and polite , didn't waste time and done exactly what was needed.

28 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Russ,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience thank you Beth was…

Great experience thank you Beth was very helpful with my upgrade and tablet purchase.

19 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Harlie,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was amazing

Beth was amazing. So helpful to someone not used to tech! A really good experience.

19 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Christine,

Thank you so much for your wonderful review and the amazing support you’ve shown for Beth—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Efficient

Quick and efficient

18 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris was great got my new phone sorted…

Chris was great got my new phone sorted and very friendly, couldn't have asked for anymore help

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

We appreciate your feedback and are so glad that you received excellent support with your new phone.
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was really helpful and sorted my…

Connor was really helpful and sorted my issue out with my charger port, thanks again connor

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

We appreciate you taking the time to share your positive experience with us, this is great to hear!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris and Connor in branch were great…

Chris and Connor in branch were great help in sorting me a new phone

15 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali has been amazingly helpful- I am so…

Ali has been amazingly helpful- I am so glad I popped in to my local Vodaphone store! I would rate Ali top notch!
Thank you 🙏

7 août 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Amanda, ​

Thanks for the lovely review and fantastic support for Ali. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seen quickly and efficiently

Seen quickly and efficiently. Staff member Ali very knowledgeable and able to help to decide on which device is better suited to my needs. Went through everything thoroughly and got me a great deal

22 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Laura,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was incredibly patient and…

Callum was incredibly patient and informative. And friendly.

18 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback about Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor has always been extremely…

Connor has always been extremely helpful with my upgrades and any other problems I’ve had.
Very professional, knowledgeable and helpful. Would definitely recommend.

12 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Danny,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry the Retail Adviser was really…

Harry the Retail Adviser was really lovely and assisted me with everything that I needed. always good and quick service here

9 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Gizem,

Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Team

Lovely, and very patient team. Nothing was too much for them. Henry and Ali were absolutely amazing. They made our shopping experience fun.

2 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Ruva,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic store, fantastic staff!

Went into Vodafone to set up a new PAYG account with VOXI and I had the pleasure of dealing with Connor.

He made the process very straightforward and easy and had my eSIM up and running in a few minutes. Connor was incredibly knowledgeable about all aspects of the transaction and I would highly recommend him as a member of the team to deal with!

30 juin 2025
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Réponse de Vodafone UK - Broadstairs

Hey Wayne,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was brilliant

Callum was brilliant, he very professional when it came to issue with my contract

27 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Parcell,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Connor

Visited store this morning met a chap called Connor was extremely helpful, not only did he fix the problem with my phone, he checked my account saved me 69p but got double the data, also advised me about their broadband which we will be taking out in the near future once contract nears an end at sky

10 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Philip.

We're happy to hear that you had such a positive experience in our store.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was brilliant

Connor was brilliant. He went through all options of my upgrade and I didn't feel rushed or pressured at all. He took into account everything that I needed from new phone. I will be returning next month, upgrading and renewing my contract with Vodafone.

7 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Jennifer,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service answered all my…

Good customer service answered all my queries and questions

2 juin 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Ali,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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