Vodafone UK - Broadstairs Avis 

298
TrustScore 5 sur 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve been coming to Broadstairs branch for years and often see Chris. He is absolutely fantastic at what he does. Chris upgraded me recently and I’m always extremely satisfied with the support given i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into the Westwood store with a problem i had been truly suffering with for a week. I was taken care of by Callum. He is polite, efficient and very good at his job. Exemplary service, highly r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(298)

40 058 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic Customer Service…

Callum was so helpful and took so much time not only helping me find out what my son's SIM was costing but getting me a better deal,he explained everything so well an even helped me with my phone,a lovely young man, Amazing customer service an a credit to Vodafone,* cannot recommend him highly enough ,Thankyou Callum.

5 août 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Annie,
Thanks for the lovely review and the fantastic support you’ve shown for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’ve been coming to Broadstairs branch…

I’ve been coming to Broadstairs branch for years and often see Chris. He is absolutely fantastic at what he does. Chris upgraded me recently and I’m always extremely satisfied with the support given in store.

4 août 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Sue,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you so much.

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant customer service Callum. Thank you so much.

2 août 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey there,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris in broadstairs was amazing

Chris in broadstairs was amazing! He made us feel at home and took care of us during the interaction. Thanks Chris

24 juillet 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Mel,

Thanks for the lovely review and fantastic support for Chris. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Connor and luke very helpful helping with new phonegreat service and friendly 10/10

23 juillet 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Sharon,

Thanks for the lovely review and fantastic support for Connor and luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the Westwood store with a…

Went into the Westwood store with a problem i had been truly suffering with for a week.

I was taken care of by Callum. He is polite, efficient and very good at his job.
Exemplary service, highly recommended.

21 juillet 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very excellent

Very excellent. Connor was very helpful. Brilliant service.

14 juillet 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Yvonne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Could not fault the service went…

Could not fault the service went through all packages 1st class

11 juillet 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Zoe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you to the Vodafone store…

Thank you to the Vodafone store assistant Bethany for your excellent support. You were very helpful, polite, and efficient. I really appreciate your assistance and the great customer service. Keep up the excellent work!

7 juillet 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Maija,

Thanks for the lovely review and fantastic support for Bethany.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the local Vodafone store and…

I visited the local Vodafone store and received outstanding assistance. Beth was patient, knowledgeable, and helped me secure a better data plan for less money.
Thank you very much for fabulous service! :)

7 juillet 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Alya,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was a star

Callum was a star, sorted our account without any trouble, would definitely happily work with Callum again

4 juillet 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely brilliant assistance from…

Absolutely brilliant assistance from Connor helping solve problems I’ve been having with a relative contract and getting power of attorney in place to resolve debt and cancel unused contract. Couldn’t recommend highly enough.

30 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Callum at the…

Excellent service from Callum at the ramsgate branch. Callum explained everything and got me a great deal. Went there unhappy and left there very satisfied. He’s a credit to the company.

28 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Lesley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience and excellent…

Great experience and excellent professional knowledge from both Luke and Callum. Thank you for your service. Will certainly recommend

27 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was so helpful

Callum was so helpful and chatty and explained everything clearly to us, so my upgrade went smoothly and my daughter also now has her first phone now- many thanks Callum

26 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Ashley,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were assisted by Bethany today who…

We were assisted by Bethany today who went above and beyond helping us with several queries.
I would definitely recommend her as a very member of staff.
Thank you

24 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

"Hey Julie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

I wanted to leave a review for Callum…

I wanted to leave a review for Callum at Vodafone because the service I received was outstanding.
His attention to detail and knowledge of the system were second to none. From start to finish, he handled everything himself without ever needing to ask another employee for help. He stayed calm, professional, and made the whole process incredibly easy.
Callum took the time to ask plenty of questions to make sure I was getting exactly what I needed, rather than just selling me a contract. He even went through my bill and app with me to identify where extra charges were coming from and found a new plan that prevents those issues in the future.
I had a lot of questions and concerns, but he was extremely patient and explained everything clearly, putting all my worries and confusion to rest. For the first time, I genuinely feel like I have a phone contract that is suited to my needs rather than being sold something unnecessary.
Thanks to Callum for providing such excellent customer service. He's a real credit to Vodafone.

15 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Megan,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

They're helpful

They're helpful. Thank you Chris and the other 2 whom I didn't manage to take their names 12/06/2026

12 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Memory,

Thanks for the lovely review and fantastic support for Chris. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was really helpful real good…

Callum was really helpful real good experience

10 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Geraldine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Came in to get a new phone for my partner, Luke helped us with the whole process and made it very easy and we walked out with a good deal.

27 mai 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Jacob,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus