Vodafone UK - Broadstairs Avis 

304
TrustScore 5 sur 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(304)

40 120 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Connor was great

Connor was great! I came in initially to get my phone fixed but Connor explained it would need to be repaired. As I was due an upgrade, Connor helped me look through several different plans and phone options for me and my mother. He was extremely patient, willing to help and friendly. I would highly recommend.

4 avril 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Mel

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

First class service.

Ali was very informative and helpful making our upgrade a very painless experience.

30 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Matt,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were served by Callum

We were served by Callum, who not only helped us with the headache of changing back to Vodafone from another supplier, but actually stayed way past his home time, knowing his dinner was going cold, to make sure we were happy.

26 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Wayne,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you.

Changing contracts and services is always a stressful process but Callum made it smooth and stress free. Thank you for all your help and staying late for us. Highly recommended.

26 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Emma,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was absolutely wonderful

Beth was absolutely wonderful. She really listened to my needs and got me the best deal she could. She was friendly and very knowledgeable

26 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Gareth,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry couldn’t have been more helpful

26 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Dan,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris in broadstairs was fantastic

Chris in broadstairs was fantastic. He changed my phone over for me and also switched my broadband. He was very knowledgable and a great asset to your company.

25 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Philip, ​

Thanks for the lovely review and fantastic support for Chris. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris in Broadstairs

Went into store for help with a phone. Chris sorted my issue and was a brilliant asset to the shop.

23 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Perfect Experience!

Great Service and Perfect Experience!

I had some problems with my previous network company at the end of my contract. Callum at Vodafone was brilliant, set up a new contract and got the phone for me the same day!

21 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Kane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, lovely and helpful by Callum Connor and Henry. Answered all questions needed

21 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Lacye,

Thanks for the lovely review and fantastic support for Callum Connor and Henry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was amazing

Beth was amazing, very professional and explained the packages in detail.

17 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I am here from the states and I have…

I am here from the states and I have terrible luck with technology. I mean terrible luck with technology and Callum made it right I need to make a right just once I was back in the store a couple times before I un messed up what I messed up no what he un messed up that I messed up. I don’t know what you’re paying him, but I don’t think it’s enough, especially to have to put up with the likes of me so thank you very much for having a Vodafone store in Ramsgate that I could find and then turn find Callum.

16 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Denise,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Personable and friendly staff. Upgraded and renewed multiple contracts with good deals. Callum and Connor were brilliant! Thank you.

12 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Michelle,

Thanks for the lovely review and fantastic support for Callum and Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Everything is brilliant Connor was so…

Everything is brilliant Connor was so patient with me thankyoi so much
Saved me from a lot of anxiety and pain and heartbreak

10 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hi Juliana,

Thank you so much for your wonderful review and the amazing support you’ve shown for Connor —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got looked after by Henry in the…

Got looked after by Henry in the Westwood Cross branch. Extremely nice, knowledgeable, funny & great customer service too.

9 mars 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Colin,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

FIRST CLASS SERVICE THROUGHOUT

I received friendly and acccurate information all the way through from my initial meeting with Rob to subsequent consultations with Chris.
Chris in particular sorted out some difficulties with my former provider and ensured that my new network would shortly be up and running.
He's a patient and knowledgeable man who knows his subject well.
I am delighted to have placed my contract in their hands.

6 février 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Geoffrey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick

Quick, responsive and very friendly with Ali

22 février 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Luke,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Conner

Conner, was brilliant, and most professional, and very mindful of my needs.
He is one of the most passioate persons I have ever met!
I shall certainly carry on using Vodafone

19 février 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Ian,

Thanks for the lovely review and fantastic support for Conner.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was fantastic

Callum was fantastic. Took his time to go through every offer possible. Went home very happy. And Callum is going to look at our broadband.

18 février 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience at Vodafone sorting my…

Great experience at Vodafone sorting my contracts out today, I am a complete tech phobe but Beth made it so easy for me to understand. If you need a new contract or help with yours - highly recommend this girl! She is great. 😊

17 février 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

Hey Cherie,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus