Vodafone UK - Broadstairs Avis 

304
TrustScore 5 sur 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(304)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We were assisted by Bethany today who…

We were assisted by Bethany today who went above and beyond helping us with several queries.
I would definitely recommend her as a very member of staff.
Thank you

24 juin 2026
Avis spontané
Logo de Vodafone UK - Broadstairs

Réponse de Vodafone UK - Broadstairs

"Hey Julie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

I wanted to leave a review for Callum…

I wanted to leave a review for Callum at Vodafone because the service I received was outstanding.
His attention to detail and knowledge of the system were second to none. From start to finish, he handled everything himself without ever needing to ask another employee for help. He stayed calm, professional, and made the whole process incredibly easy.
Callum took the time to ask plenty of questions to make sure I was getting exactly what I needed, rather than just selling me a contract. He even went through my bill and app with me to identify where extra charges were coming from and found a new plan that prevents those issues in the future.
I had a lot of questions and concerns, but he was extremely patient and explained everything clearly, putting all my worries and confusion to rest. For the first time, I genuinely feel like I have a phone contract that is suited to my needs rather than being sold something unnecessary.
Thanks to Callum for providing such excellent customer service. He's a real credit to Vodafone.

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Megan,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

They're helpful

They're helpful. Thank you Chris and the other 2 whom I didn't manage to take their names 12/06/2026

12 juin 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Memory,

Thanks for the lovely review and fantastic support for Chris. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was really helpful real good…

Callum was really helpful real good experience

10 juin 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Geraldine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Came in to get a new phone for my partner, Luke helped us with the whole process and made it very easy and we walked out with a good deal.

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Jacob,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth and Connor have been so helpful my…

Beth and Connor have been so helpful my phone was completely broke and beth sat for a while and fixed all the apps and viruses, Connor the store manager then helped massively which has saved me £30 a month after questioning about my account, I now have a working phone and more money in my pocket each month

27 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey there,

Thanks for the lovely review and fantastic support for Beth and Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service. Was looked after by a terrific member of staff called Beth who couldn't do enough to help. Nothing was a problem and she explained things in a way even I could understand. Every store needs a Beth. Thankyou.

26 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Robert,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was able to advise us on a…

Callum was able to advise us on a better bill and looked into a broadband takeover for us. Real helpful

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor is always amazing and helpful…

Connor is always amazing and helpful when we come to Westwood Store. Will always highly recommend.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Bethany,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor is a superstar

Connor is a superstar . Always here to help when needed . Wouldn’t go anywhere else!

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Joe,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth at broadstairs store was very…

Beth at broadstairs store was very helpful and Great customer service thank you

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Philip,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely staff member helped me choose…

Lovely staff member helped me choose the right package for me

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Julie,

Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Connor as always!

Amazing service from Connor as always!

4 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Georgina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very friendly staff phil was a great…

very friendly staff phil was a great help and conor helped to working me through with my special needs made sure I was comfortable due to my medical condition...very clean tidy shop always there help

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Chris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cullum was very helpful

Cullum was very helpful, and explained everything for us.

29 avril 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ali was very helpful in store

Ali was very helpful in store, helped with all of my questions and was very patient

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris was fantastic in the Westwood…

Chris was fantastic in the Westwood cross branch. He was knowledgeable and managed to get me the best deal possible

26 avril 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Sue,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone help

Harry was fantastic, needed advice on a new phone and he was patient and thorough with everything. Definitely recommend speaking to him if you need any help!

19 avril 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was absolutely brilliant!

Callum was absolutely brilliant! He was so patient and helped me with my new contract. Will be back again if i need anything.

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Emily,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was absolutely brilliant

Callum was absolutely brilliant. Welcomed us with a. friendly smile. Fully helped us understand the contract we are on. Thank you so much callum for making our experience great!!

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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