Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus
L'entreprise a répondu
Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus
L'entreprise a répondu
Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Voir plus
L'entreprise a répondu
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Voir plus
L'entreprise a répondu
Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.
L'entreprise a répondu
Écrit par l'entreprise
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni
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We were assisted by Bethany today who went above and beyond helping us with several queries.
I would definitely recommend her as a very member of staff.
Thank you

Réponse de Vodafone UK - Broadstairs
I wanted to leave a review for Callum at Vodafone because the service I received was outstanding.
His attention to detail and knowledge of the system were second to none. From start to finish, he handled everything himself without ever needing to ask another employee for help. He stayed calm, professional, and made the whole process incredibly easy.
Callum took the time to ask plenty of questions to make sure I was getting exactly what I needed, rather than just selling me a contract. He even went through my bill and app with me to identify where extra charges were coming from and found a new plan that prevents those issues in the future.
I had a lot of questions and concerns, but he was extremely patient and explained everything clearly, putting all my worries and confusion to rest. For the first time, I genuinely feel like I have a phone contract that is suited to my needs rather than being sold something unnecessary.
Thanks to Callum for providing such excellent customer service. He's a real credit to Vodafone.

Réponse de Vodafone UK - Broadstairs
They're helpful. Thank you Chris and the other 2 whom I didn't manage to take their names 12/06/2026

Réponse de Vodafone UK - Broadstairs
Callum was really helpful real good experience

Réponse de Vodafone UK - Broadstairs
Came in to get a new phone for my partner, Luke helped us with the whole process and made it very easy and we walked out with a good deal.

Réponse de Vodafone UK - Broadstairs
Beth and Connor have been so helpful my phone was completely broke and beth sat for a while and fixed all the apps and viruses, Connor the store manager then helped massively which has saved me £30 a month after questioning about my account, I now have a working phone and more money in my pocket each month

Réponse de Vodafone UK - Broadstairs
Great service. Was looked after by a terrific member of staff called Beth who couldn't do enough to help. Nothing was a problem and she explained things in a way even I could understand. Every store needs a Beth. Thankyou.

Réponse de Vodafone UK - Broadstairs
Callum was able to advise us on a better bill and looked into a broadband takeover for us. Real helpful

Réponse de Vodafone UK - Broadstairs
Connor is always amazing and helpful when we come to Westwood Store. Will always highly recommend.

Réponse de Vodafone UK - Broadstairs
Connor is a superstar . Always here to help when needed . Wouldn’t go anywhere else!

Réponse de Vodafone UK - Broadstairs
Beth at broadstairs store was very helpful and Great customer service thank you

Réponse de Vodafone UK - Broadstairs
Lovely staff member helped me choose the right package for me

Réponse de Vodafone UK - Broadstairs
Amazing service from Connor as always!

Réponse de Vodafone UK - Broadstairs
very friendly staff phil was a great help and conor helped to working me through with my special needs made sure I was comfortable due to my medical condition...very clean tidy shop always there help

Réponse de Vodafone UK - Broadstairs
Cullum was very helpful, and explained everything for us.

Réponse de Vodafone UK - Broadstairs
Ali was very helpful in store, helped with all of my questions and was very patient

Réponse de Vodafone UK - Broadstairs
Chris was fantastic in the Westwood cross branch. He was knowledgeable and managed to get me the best deal possible

Réponse de Vodafone UK - Broadstairs
Harry was fantastic, needed advice on a new phone and he was patient and thorough with everything. Definitely recommend speaking to him if you need any help!

Réponse de Vodafone UK - Broadstairs
Callum was absolutely brilliant! He was so patient and helped me with my new contract. Will be back again if i need anything.

Réponse de Vodafone UK - Broadstairs
Callum was absolutely brilliant. Welcomed us with a. friendly smile. Fully helped us understand the contract we are on. Thank you so much callum for making our experience great!!

Réponse de Vodafone UK - Broadstairs
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