Vodafone UK - Broadstairs Avis 

304
TrustScore 5 sur 5

4,9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(304)

40 490 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Harry at the broadstairs branch was…

Harry at the broadstairs branch was very helpful in helping me and my father upgrade his iPhone 5 star service

26 mars 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Darren,

Thanks for your review for Harry. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Chris in Broadstairs

Chris helped me move everything from one phone to another and set up my SIM deal. Great service

26 mars 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Charlie,

This is such an amazing review for Chris. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Connor is an exceptional member of…

Connor is an exceptional member of staff. He’s very knowledgable and saved us lots of money on the plans we already had.

25 mars 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Stella,

We’re glad to hear you found the best deal for you when visiting Connor in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Connor was great in store fixed our…

Connor was great in store fixed our problem efficiently

25 mars 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Susan,

This is lovely feedback for Connor. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very polite and help me in any way

20 mars 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Clive,

Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent service

Excellent service from start to finish and Sam was very knowledgeable and patient with everything I asked her.

23 mars 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi June,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was so helpful and useful I…

Connor was so helpful and useful I cannot thank him all the rest of the team high enough for how much to help me. I had a huge broadband problem and they sorted it for me.

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hello Stella,

It's always our aim to provide a helpful service, so it's great to hear that Connor delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor severed me today

Connor severed me today, and I was extremely happy with the service and customer care given to me.
Thanks again Connor

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Nichola,

We really appreciate your wonderful feedback for Connor, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Samantha was very helpful

Samantha was very helpful - thank you
Tested signal of área and found deal best for my needs

19 février 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Karen,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

We asked for Samantha as we’d dealt with her before

We asked for Samantha as we had seen her a couple of weeks ago. She gave us some good advice and we went back to carry it out today. Very pleasant young lady who looked after us well.

16 février 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hey Sue, sounds like Samantha made quite an impression on you during your recent visits. It's great to see you can rely on our team to help.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was extremely helpful and…

Callum was extremely helpful and knowledgeable. Very polite and pleasure to deal with. Thank you.

11 février 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Thanks for your five star review, Mary! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help from Samantha and even went…

Great help from Samantha and even went 10 minutes past closing time to ensure my phone was set up. Definitely best service in the area.

7 février 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Lewis. Thank you for your review for Samantha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Pleasant experience

Very helpful, friendly team. Connor, who served and assisted me with the purchase of my new phone and plan, was professional and friendly in his approach.

7 février 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Thanks for your feedback for Connor. It's great ot hear how they were able to help you today. All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chris at Westwood cross was amazing…

Chris at Westwood cross was amazing helped sorting mine and daughter s phone out professional knowledgeable and extremely helpful
Thank you

8 février 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Thanks for your great feedback for Chris. I'm glad to see he was so helpful. All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Samantha was very helpful

Samantha was very helpful, knowledgeable and patient. Especially as I wasn’t sure how to go about changing my internet provider.

25 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good experience.

Samantha was great got my phone and broadband upgraded even after some initial problems she worked hard to resolve them for me.

Thanks

22 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Jonathan,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and clear explanations to…

Great service and clear explanations to all the products in question.
Samantha did so exceptional in providing service to me. I really got what i wanted.

21 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Eunice,

Thank you for taking the time to review and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a problem with my phone and Carl…

I had a problem with my phone and Carl was amazingly patient and even though the phone wasn't sorted he helped me with my alternatives.

19 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hello, Stephanie,

It's great to hear about the positive experience which you received in store from Carl, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

I called in to the Westwood Cross shop and was greeted by Connor. He was extremely helpful and knowledgeable when discussing SIMO plans and upgrade regarding my broadband to fibre. I didn't feel under any pressure and was very happy with the service he provided. Thanks again Connor for all your help.

7 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi Kas,

This is a great review for Connor. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service

Harry was very helpful & and answered all questions. He also managed to get my monthly bill down which is great.
Superb service.

9 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Broadstairs

Hi there,

Thanks for sharing your fabulous feedback for Harry. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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