Vodafone UK - Brompton Road Avis 

187
TrustScore 5 sur 5

4,9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(187)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect help

25 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hi Catherine.

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, the staff (Mariyam) literally did everything she could to help us solving a few issues we were facing to get a new UK number. She went above and beyond until she solved the issue, and we left the place happy with a brand new eSIM, thanks!

24 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hi Eddu,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful experience

Wonderful experience. The girl helped me a lot being a foreigner student. I really recommend the services

24 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hi Raquel,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hassan was really helpful and nice

Hassan was really helpful and nice. He did everything in a couple of minutes and was very professional.

24 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very easy

Very easy, super helpful. Thank you Mohamed!

21 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hi. Thank you for your review for Mohamed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone bromptonroad very good service…

Vodafone bromptonroad very good service , specially mohamed.

21 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hi Ross. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The employee was a gentlemen and…

The employee was a gentlemen and professional

18 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey Abdullah,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mohammed’s and Hassan’s Excellent Customer Service

Mohammed and Hassan were extremely helpful and welcoming today at the Knightsbridge store. They have gone above and beyond to solve my queries. I was skeptical about taking out a new plan but due to their level of expertise and customer approach, I have been amazed at Vodafone’s customer service and line options.

As a result, I have taken a contract out with Vodafone and I’m happy to have experienced exceptional customer service.

3 août 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey Jasmin,

Thanks for letting us know what an amazing job Mohammed and Hassan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super Ricky helped me set up online…

Super Ricky helped me set up online account

17 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey Mindaugas,

Thanks for the lovely review and fantastic support for Ricky.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ricky was really helpful

15 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Thanks for your fab feedback Rotana.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone store on Knightsbridge

Vodafone store on Knightsbridge
Ricky tech Expert - excellent servis.Very professional and kind.Thank you so much.
Hassan amazing manager.
Thank you.

13 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey Lukasz,

Thanks for letting us know what an amazing job both Ricky and Hassan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

RICKY was very professional and kind…

RICKY was very professional and kind person.Thank you so much.The best Vodafone Store in London.

13 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hi Anna,

This is such an amazing review for Ricky. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

The people in the store the are amazing…

The people in the store the are amazing people very helpful and very knowledgeable
Aya and Alina awesome xx

28 juin 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey Karam,

Thanks for the feedback and support for the store team, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good services and helpful attendants

26 juin 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey Carlos,

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 1 sur 5 étoiles

My reward for loyalty has been…

My reward for loyalty has been increased, and increasingly confusing bills.

After being contacted by One Com stating they could reduce my £30 a month 02 bill 3 years ago, I have been locked into a never-ending and permanently increasing contract with Vodafone. I have my own iPhone 13 device and only require a SIM card for general, non-extensive commercial usage. I am now locked into a long-term business contract which can be reviewed only in 36 months time, pay £75.90, with £51.75 refunded for the next 36 months and miscellaneous add-ons such as a portable device which I did not request and do not use. I requested a SIM only deal such as the one displayed on their website:

26 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing staff 🙈

Amazing staff 🙈
Very kind and helpful

23 juin 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

best Service ever

Best service ever. Find Ankur!! He is the best

8 juin 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey Lincoln,

Thanks for the lovely review and fantastic support for Ankur.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Mohammed at…

Excellent service from Mohammed at Brompton Road shop in London. Helpful and patient!

6 juin 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey LuLu,

Thanks for letting us know what an amazing job Mohammed did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, quick and easy! Very friendly staff. No waiting time

5 juin 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hey Marita,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very kind and helpful

Very kind and helpful staff

8 mai 2023
Avis spontané
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Réponse de Vodafone UK - Brompton Road

Hi Buthaina,

These are lovely words for our store. Thanks for leaving this review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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