Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Voir plus
L'entreprise a répondu
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Voir plus
L'entreprise a répondu
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Bury St Edmunds
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Royaume-Uni
4,9
Excellent
265 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Ben was fantastic
Ben was fantastic when I needed my business internet. Sorted everything out and so friendly. Please give recognition to him. Will definitely return when I need something else.
9 octobre 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Bury St Edmunds
Hey Jon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Bury St Edmunds
We're glad to hear Nicole supported you, and thank you for taking the time to leave us a review.
Thanks,
Vodafone Social Media Team
Miles was a lovely guy and very…
Miles was a lovely guy and very informative...great transaction!
14 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Cassie was very helpful at helping me…
Cassie was very helpful at helping me sort out a SIM quickly for work
Very much appreciated the help!
Thanks
Em
12 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent
Excellent & top quality service, helped set up my new iPhone and transferred everything over with no hassle. Explained everything I needed to do it complete the set up, couldn’t have been more helpful!
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Brett,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
5 stars for Cassie she was outstanding
5 stars for Cassie she was outstanding
8 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amazing Ash!!!
Ash spent many hours with us changing 3 phones. Very patient and extremely helpful. All done smoothly. Thank you for your help.
7 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Nichole was very very helpful and is…
Nichole was very very helpful and is very kind
6 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
We're so happy to hear that you found our team member to be helpful and kind! Thank you for sharing your positive experience with us.
Thanks,
Vodafone Social Media Team
Always so helpful and know he can sort…
Always so helpful and know he can sort any issues
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Cassie was superb
Cassie was superb.
She helped me sort my number being transferred from my employer to my own personal account. Such a help. 10/10.
30 août 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ashley was very competent and helpful
26 août 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Jonathan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks Dan
My son wanted to upgrade his phone as I’ve sour do contract and Dan was extremely helpful. I have no idea what I’m doing when it comes to phones and he explained everything brilliantly, with a great sense of humour.
My son walked away with a new Google pixel phone and he couldn’t be happier.
Thanks Dan for helping explain everything to a dinosaur like me…. Much appreciated.
15 août 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Natalie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had a very complex situation that…
We had a very complex situation that required alot of changes to passwords, emails and ordering of a new handset and tarriff, it was dealt with very promptly with kindness and understanding.
Nichole has been outstanding
*****
18 août 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
We're happy to hear that you had such a positive experience with a complex situation and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Absolutely brilliant
Bury St Edmunds store.
Absolutely brilliant. After a nightmare trying to deal with Vodafone over the phone, I went in store to ask for help. They couldn't have been kinder and more helpful. I will now always deal directly with this store rather than trying to sort things over the phone. Fab bunch and thank you.
15 août 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Becky,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the store this morning to…upgrade
I visited the store this morning to exchange the model of my upgraded phone, Miles was excellent and very knowledgeable.
I wasn’t kept waiting and he processed my exchange as quickly as possible.
8 août 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Rachel,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles in the Bury St Edmunds shop has…
Miles in the Bury St Edmunds shop has been fantastic at helping me order my phone setting it up and showing all the new settings. He has been amazing.
8 août 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Darrell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful
Staff were very helpful, although an issue on the system prevented the order taking place on the day.
26 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Harry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Polite
Polite, friendly staff. Sorted out exactly what I needed.Excellent service.
23 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie gave detailed information…
Cassie gave detailed information allowing me to make an informed choice
19 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Michael,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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