Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Voir plus
L'entreprise a répondu
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Voir plus
L'entreprise a répondu
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Bury St Edmunds
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Royaume-Uni
4,9
Excellent
265 avis
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Les gens ont aussi consulté
Excellent Miles
I had an outstanding experience purchasing my new phone at Vodafone, thanks to Miles, He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to understand my needs and recommended the perfect device for me without any pressure. His friendly attitude and professionalism made the whole purchase smooth and enjoyable. I highly recommend him to anyone looking for expert advice and excellent customer service at Vodafone!
Thanks Miles 😁
19 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Alex,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Dan
Spoke to Dan, knew his stuff and was on the ball and helpful many thanks
9 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey John,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband provider change made easy
Sorted out new broadband provider with the very helpful and informative Cassie at the Bury St Edmunds Vodafone shop. She went through everything involved in the process with ease.
5 juillet 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was very helpful
13 juin 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hi Margaret. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassie was very helpful and friendly…
Cassie was very helpful and friendly spent a lot of time trying to help
7 juin 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hi Louise,
We're happy to hear that our agent Cassie was so helpful.
Thanks,
Vodafone Social Media Team
Excellent experience- Nicole was…
Excellent experience- Nicole was pleasant, patient and extremely knowledgeable and helpful. An asset to your company. Bury st Edmund’s store.
24 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful, friendly and efficient
Richard was really friendly, helpful and understanding. Made the process very easy to understand and very personable. Thank you.
23 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey there,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles at the Bury St Edmunds store went…
Miles at the Bury St Edmunds store went out of his way to help me. He was polite, knew what he was doing and helped me very quickly
22 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Ka,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was extremely helpful and…
Cassie was extremely helpful and knowledgeable.
18 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Tracey,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles in Bury ST Edmunds was very…
Miles in Bury ST Edmunds was very friendly and helpful making the upgrade for mine and my son’s phones easy and seamless. Making sure that we were happy and looked after and that everything was working before we left. Thank you Miles!
18 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Vikkie,
Thanks for the lovely review and fantastic support for Miles. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Richard was fantastic!
Richard was fantastic, patient, informative and great service.
16 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Matthew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb customer service as always.
Superb customer service as always.
Most employees have been there a while and know their customers-
Richard went through all my options and gave some really good advice-
Always have a positive experience in the Bury St Edmunds Vodaphone Brach.
Thank you again
11 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was very pleasant
Cassie was very pleasant, helpful, thorough and efficient. I would be very happy to visit Bury St Edmunds shop again.
Thank you.
7 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Sandra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was very impressed with Cassie
I was very impressed with Cassie. My current plan is coming up for renewal and she explained the options to me clearly and answered all my questions in a way that I could understand. I have both iphone and ipad plans through Vodafone and my ipad is not quite up for renewal yet so I was not able to make any final decisions today but will be back in soon.
We also discussed moving across to Vodafone for our wi-fi as our contract with BT ends in November. Cassie was also very helpful with options plus information regarding the options in keeping our current bt email addresses.
7 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was looked after today by a guy called…
Was looked after today by a guy called Richard.
Explained everything very easily and has a really nice laid back approach which we liked.
5 mai 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Help…
Great help especially with this occasion. Also great help with the set up after the account was created
26 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Danyer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nichole (Bury St Edmunds)
Nichole was most helpful, her experience intertwined with her knowledge and cheerful attitude made for a refreshing experience in selling me a IPhone 16 Pro Max. Being in sales myself I know how hard people press for a sale and this was far from that. She is a credit to Vodafone and I hope this finds the right person to give her that recognition she deserves! Thank you kindly Nichole, it was a pleasure!
24 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Peter,
Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very thoughtful and helpful any…
Very thoughtful and helpful any questions answered making visiting the shop more of a pleasure than a chore!
23 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rob was very helpful at explaining my…
Rob was very helpful at explaining my new handset. Rob is a real asset to your company... thank you.
17 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Teresa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A big thank you to Cassie in the Bury…
A big thank you to Cassie in the Bury St Edmunds Store. Wanted to update my phone and Cassie was extremely helpful and patient in explaining my options and helping me out. Would definitely ask for Cassie again. Thank you.
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Bury St Edmunds
Hey Caroline,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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