Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Voir plus
L'entreprise a répondu
Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
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Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Voir plus
L'entreprise a répondu
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Voir plus
L'entreprise a répondu
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Voir plus
L'entreprise a répondu
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
L'entreprise a répondu
Écrit par l'entreprise
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Royaume-Uni
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Superb service by Miles, thank you for your help and support today

Réponse de Vodafone UK - Bury St Edmunds
Cassie was great and very helpful - she was very patient with us and made the experience a lot easier! Thanks Cassie!

Réponse de Vodafone UK - Bury St Edmunds
She was so helpful, accommodating, friendly and thorough!

Réponse de Vodafone UK - Bury St Edmunds

Réponse de Vodafone UK - Bury St Edmunds
visited bury st edmunds store to upgrade old i phone. served by Tom who explained options clearly and patiently, not too much jargon. very helpful. gave clear advice on how to set up new phone. excellent service and customer friendly. made the process simple and quick. thank you Tom.

Réponse de Vodafone UK - Bury St Edmunds
Great information given by friendly staff member.

Réponse de Vodafone UK - Bury St Edmunds
Richard was really helpful and efficient nice man

Réponse de Vodafone UK - Bury St Edmunds
In store service was very good and John was very knowledgeable and helpful

Réponse de Vodafone UK - Bury St Edmunds
John was awesome helped me out…amazing service

Réponse de Vodafone UK - Bury St Edmunds
I called in to Vodafone to assist me with
updating my WhatsApp.
The young man I dealt with was so
Obliging, friendly and oh so helpful, I
was well satisfied on leaving the
Vodafone store, I give him 5 stars
Thank you
Celia Bell

Réponse de Vodafone UK - Bury St Edmunds
Richard at the Bury St Edmunds store was patient and helpful, and assisted us in a happy and professional manner. We always go to this store as all the staff are very knowledgeable and nothing is too much trouble.

Réponse de Vodafone UK - Bury St Edmunds
John as always never fails to impress…kind caring and honest…really looks after customers unlike Vodafone…

Réponse de Vodafone UK - Bury St Edmunds
Tom was really helpful and made the switch to broadband really easy

Réponse de Vodafone UK - Bury St Edmunds
Cassue was very friendly and helpful
He was great
He gave us a great deal and he made us feel valued as customers
Brilliant service

Réponse de Vodafone UK - Bury St Edmunds
Cassie was absolutely amazing today, so helpful and really did go above and beyond to help with my issues.

Réponse de Vodafone UK - Bury St Edmunds
Cassie was great. Friendly and professional with brilliant customer service skills.

Réponse de Vodafone UK - Bury St Edmunds
Richard was amazing. Gave me a much better deal on the pixel 9 pro XL rather than the regular 9 I initially went for. He gave excellent service and both me and my dad were impressed

Réponse de Vodafone UK - Bury St Edmunds
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