We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
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Lisez les avis des autres
Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.
L'entreprise a répondu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Voir plus
L'entreprise a répondu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Cambridge Grand Arcade
Écrit par l'entreprise
Coordonnées de contact
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Royaume-Uni
5,0
Excellent
420 avis
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Les gens ont aussi consulté
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Marcus,
,
Thanks for the lovely review and fantastic support for Hollys.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I arrived in the store and immediately…
I arrived in the store and immediately a young lady stood up and came to me, she offered help and we got to discuss deal and best options for my new contract. Holly was excellent, super professional and extremely helpful, she dealt with issues very well and always with a smile.
21 avril 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shams is an amazing person
Shams is an amazing person. Contact him for better pricing and honest suggestions
18 avril 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Vikram,
Thanks for the lovely review and fantastic support for Shams.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
As always your helpful
As always your helpful, welcoming staff sorted out new contracts for me & my husband. I felt assured that I’d got the best value offer available.
15 avril 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Hilary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly at grand arcade was very helpful…
Holly at grand arcade was very helpful and professional. I had a great customer experience.
3 avril 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Suvradeep,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful from the start
Shamz was Helpful from the start. No long wait to be seen, then showed me what the best deal was on offer. Able to keep my own mobile number, and did the paperwork right away for me.
1 avril 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient
Holly that served us is a friendly, competent and efficient member of staff.
30 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Kerry,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New contract
I came in to renew my phone and broadband contract. (Assuming I could get a good deal!)
Holly was very helpful and secured me a good deal which I was happy with.
She explained my new contract clearly, was very friendly, professional and knowledgeable.
20 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the Cambridge store today
Visited the Cambridge store today, Holly the Assistant Manager was very helpful and helped us change a contract tariff and move a number from another provider to Vodafone at a much lower price than had been anticipated. Much better than trying to use the online service.
22 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Mandy ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin was particularly helpful this…
Abin was particularly helpful this morning, got me all sorted very quickly. Very friendly with a great sales patter - excellent!
18 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Steve,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Holly is so very efficient!
Holly is so very efficient, knowledgeable, helpful and friendly. So glad we were allocated her for our upgrades. An asset to the Cambridge branch!!
16 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Amanda,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely great experience
Absolutely great experience. I’m an American who just immigrated to the UK and they walked me through everything. Nahim in particular was very friendly and helpful.
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Cole,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Acheived what I required
Acheived what I required with great information/help from Holly
13 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Carol,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was great
Holly was great, explained everything clearly and gave us a good deal
13 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly and efficient
Holly listened to what I needed from a new contract and was friendly and efficient. Everything was sorted gor two phones quickly with costs explained. Brilliant.
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
eSIM Issue
Went into Vodafone in the Grand Arcade, Cambridge yesterday. I had just bought an iPhone Air from the Apple Store opposite. My old phone was too old to have an eSIM so the Apple people said Vodafone would have to sort that out for me.
Holly was friendly, patient and very helpful. Not only did she sort out my eSIM, she sorted out new contracts for us. As a ‘Tech Dinosaur’, I couldn’t have asked for anyone more helpful than Holly - a credit to Vodafone.
10 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Ran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nahim was amazing
Nahim was really nice, product was explained very well and I will definitely come to him again if I ever need help again.
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Basha,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Highly recommend
I was served by Nahim, and he was very informative and helpful. He found the best deal for me and was really clear in explaining my different options
20 février 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Charlie,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was so prompt and helped me setup…
Holly was so prompt and helped me setup my internet and sim. She worked beyond 6 pm to hell me and i really appreciate it.
Thanks
13 février 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Jaydeep,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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