We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Thank you Anwar. You were unbelievably helpful and stayed late to help us. I’m so grateful. Brilliant service. Thanks again.
L'entreprise a répondu
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Voir plus
L'entreprise a répondu
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Cambridge Grand Arcade
Écrit par l'entreprise
Coordonnées de contact
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Royaume-Uni
5,0
Excellent
420 avis
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Les gens ont aussi consulté
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Holly has now helped three of our…
Holly has now helped three of our family. Brilliant each and every time
11 février 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Simon,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lovely Staff Member
Nahim delivered outstanding customer service at Vodafone, demonstrating patience, professionalism and genuine help to support me.
Personally I had a lovely experience with Nahim and If I do visit the store again he will definitely be the guy I go to. ;)
9 février 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Isabella,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nahim is very accomodating and helpful
Nahim is very accomodating and helpful. He's done very well. Sorting everything for me
8 février 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Lorna,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin was very very helpful
Abin was very very helpful. He removed a foreign sim card, replaced a new one and updated my contract with some extras. He has been terrific- thank you!
8 février 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Lindsay,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful staff
Nahim was pleasant and helpful. He listened to my request and made suggestions. I had some questions about the service and he answered each one. I know that's part of his job however sometimes some staff members in shops make you feel like you are bothering them. He was very approachable with a smile.
5 février 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very efficient and helpful. Thank you Holly.
30 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Filiz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was lovely and so helpful
Holly was lovely and so helpful. Thank you very much!
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Diana,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I got a brilliant service level from…
I got a brilliant service level from Holly S in the Grand Arcade Cambridge branch. Sort out 2 contracts and new phone. Thank you
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Holly was knowledgeable and helpful…
Holly was knowledgeable and helpful without being pushy in anyway. Lovely girl
25 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Holly service was great and she found…
Holly service was great and she found me the best deals possible on both and iPad A16 and a iPhone 17 pro
26 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Tyler,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nandana is the Best vodafone employee…
Nandana is the Best vodafone employee she deserves to be ceo
25 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Dragos,
Thanks for the lovely review and fantastic support for Nandana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Panagiotis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Muhammod was polite and knowledgeable
Muhammod was polite, helpful and knowledgeable. Absolute pleasure to come in the Cambridge shop
18 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly is amazingly helpful
Holly has been completely amazing in sorting out an ongoing issue.
The Customer Service team on the phone were absolutely useless, repeatedly and I had to go instore to resolve an issue.
Holly went above and beyond, basically doing the work of the Customer Service team and solved the account issue.
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Abin has been so kind and helpful
Abin has been so kind and helpful. I felt totally reassured that my new contract and the transfer of all my details would be successful. I left Vodaphone extremely happy.
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anwaar was brilliant offered best…
Anwaar was brilliant offered best service I could get thank you
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nahim was very helpful
Nahim was very helpful, I recently bought a new GIGACUBE from Vodafone and it’s been amazing his explanation about the device and how it works was very useful his customer service was brilliant too!
12 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Michael,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Holly from Cambridge
Holly is a credit to Vodafone. She’s very polite, knowledgeable and explains things so that I could easily understand. Holly kept me well informed when any issues arose.
Thank you Holy.
Carlos
31 décembre 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Carlos,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone upgrade
Dealt with Holly she was very helpful, polite and got the best deals made for me. Happy to recommend
27 décembre 2025
Avis spontané
Réponse de Vodafone UK - Cambridge Grand Arcade
Hey Matty,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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