Vodafone UK - Canterbury Avis 

266
TrustScore 5 sur 5

4,8

3 The Parade, CT1 2JL Canterbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Canterbury

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 3 The Parade, CT1 2JL, Canterbury, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(266)

41 063 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Low cost phone help

Buying a phone for a 93 year old who want minimal cost, but wanted to be able to do calls and emails. Really good explanations from Sharna on the different models and help with setting up phone, even though the overall sale price was modest

10 février 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Teresa. Thank you for your review for Sharna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joe and his team made me and my dog…

Joe and his team made me and my dog very welcome. Shannon was great giving me the product I need for my work. Thank you.

10 février 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Joel. Thank you for your review for Joe, Shannon and the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Sharna! STAR!!! Thank you Vodafone, Canterbury :)

I cannot thank Sharna enough for her help with my phone issues. She was exceptionally patient, took time to sort and explain everything. She went above and beyond to manage and sort a very complicated issue. She is an absolute star and Vodafone are lucky to have her work for them... I will also mention Josh as he also helped with some queries:) A lovely, friendly shop and every single member of staff are fantastic! THANK YOU SO MUCH!!!!!!

27 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi. Thank you for your glowing review for Sharna, Josh and the team. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped in the shop

Very quick and easy to sort out the issues. Great service and got the best deal and advice.

18 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Gary,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sharna was very helpful and a pleasure…

Sharna was very helpful and a pleasure to deal with.

14 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Paul,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to the Canterbury shop to see about a new phone and plan.

Went to the Canterbury shop to see about a new iPhone and getting a new less expensive plan. The assistant- Sophie- who helped us could not have been more helpful and efficient. Found us a more economical plan, helped in the choosing the new phone and was very patient with a lot of questions from two very ‘non-technical’ people.
On the basis of this experience I would have no hesitation in recommending Vodafone to any one.

14 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Colin,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top notch service!

I had the pleasure of being served by Josh at Canterbury Vodafone today. He was friendly, professional and answered all my questions quickly with explanations even I (zero technical knowledge) could understand. Thank you Josh, top notch service!

14 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Anna,

This is lovely feedback for Josh. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Always helpful and friendly

Very helpful and got a great deal.
The guy (James) did his best to search for the better deals that suited us.
Friendly and approachable.

4 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Lisa,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Making me enjoy spending more money

My experience was great due to the great staff team. They are really welcoming and convincing. Shama is definitely my favourite and I wish she could attend to me always🥰. I could spend all my money here. The company is different hiring right.

4 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Good customer service today from Aria. Bit of a challenge sorting our teenagers phones out for us but she was v patient and explained everything well

23 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Louise,

Thanks for sharing your fabulous feedback for Aria. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, friendly, helpful, not too technical, and saved me money!

16 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Stephen,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service Josh was a real help

16 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Mark,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Aria

Aria, Joe & Ed went above and beyond to help with an errant iPhone with suspicious charging issues.

Their level of customer service was exemplary - they should be commended.

13 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Andy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and helped me sort out all…

Very helpful and helped me sort out all I needed

21 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Patricia,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodaphone Canterbury …

The staff who served us were helpful and friendly. They gave us different phone contract options to purchase and didn’t try to sell us a product that was too much for our needs .

15 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi CJ,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a smooth and great experience with us.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful staff.

Very friendly and helpful staff.
Had a look at many options that were available to us.

14 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Mr R Ford,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a friendly experience with us when exploring your options.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was very helpful

Josh was very helpful, got my sim sorted immediately which was my previous problem with voxi. Will definitely visit again for anything further.

10 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was Very good

Josh was Very good , professional and helpful

22 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi there,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh and Ed were great help

Josh and Ed were great help

21 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hello, Kirsty,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great staff in the Canterbury store

Great staff in the Canterbury store. Easy upgrade and special shout out to James

12 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in Canterbury store and you are happy with the upgrade James helped provide.

Thanks,
The Vodafone Social Media Team

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