From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Voir plus
L'entreprise a répondu
3 The Parade, CT1 2JL Canterbury, GB
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From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Voir plus
L'entreprise a répondu
I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.
L'entreprise a répondu
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Voir plus
L'entreprise a répondu
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
3 The Parade, CT1 2JL, Canterbury, Royaume-Uni
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Buying a phone for a 93 year old who want minimal cost, but wanted to be able to do calls and emails. Really good explanations from Sharna on the different models and help with setting up phone, even though the overall sale price was modest

Réponse de Vodafone UK - Canterbury
Joe and his team made me and my dog very welcome. Shannon was great giving me the product I need for my work. Thank you.

Réponse de Vodafone UK - Canterbury
I cannot thank Sharna enough for her help with my phone issues. She was exceptionally patient, took time to sort and explain everything. She went above and beyond to manage and sort a very complicated issue. She is an absolute star and Vodafone are lucky to have her work for them... I will also mention Josh as he also helped with some queries:) A lovely, friendly shop and every single member of staff are fantastic! THANK YOU SO MUCH!!!!!!

Réponse de Vodafone UK - Canterbury
Very quick and easy to sort out the issues. Great service and got the best deal and advice.

Réponse de Vodafone UK - Canterbury
Sharna was very helpful and a pleasure to deal with.

Réponse de Vodafone UK - Canterbury
Went to the Canterbury shop to see about a new iPhone and getting a new less expensive plan. The assistant- Sophie- who helped us could not have been more helpful and efficient. Found us a more economical plan, helped in the choosing the new phone and was very patient with a lot of questions from two very ‘non-technical’ people.
On the basis of this experience I would have no hesitation in recommending Vodafone to any one.

Réponse de Vodafone UK - Canterbury
I had the pleasure of being served by Josh at Canterbury Vodafone today. He was friendly, professional and answered all my questions quickly with explanations even I (zero technical knowledge) could understand. Thank you Josh, top notch service!

Réponse de Vodafone UK - Canterbury
Very helpful and got a great deal.
The guy (James) did his best to search for the better deals that suited us.
Friendly and approachable.

Réponse de Vodafone UK - Canterbury
My experience was great due to the great staff team. They are really welcoming and convincing. Shama is definitely my favourite and I wish she could attend to me always🥰. I could spend all my money here. The company is different hiring right.

Réponse de Vodafone UK - Canterbury
Good customer service today from Aria. Bit of a challenge sorting our teenagers phones out for us but she was v patient and explained everything well

Réponse de Vodafone UK - Canterbury
Great service, friendly, helpful, not too technical, and saved me money!

Réponse de Vodafone UK - Canterbury

Réponse de Vodafone UK - Canterbury
Aria, Joe & Ed went above and beyond to help with an errant iPhone with suspicious charging issues.
Their level of customer service was exemplary - they should be commended.

Réponse de Vodafone UK - Canterbury
Very helpful and helped me sort out all I needed

Réponse de Vodafone UK - Canterbury
The staff who served us were helpful and friendly. They gave us different phone contract options to purchase and didn’t try to sell us a product that was too much for our needs .

Réponse de Vodafone UK - Canterbury
Very friendly and helpful staff.
Had a look at many options that were available to us.

Réponse de Vodafone UK - Canterbury
Josh was very helpful, got my sim sorted immediately which was my previous problem with voxi. Will definitely visit again for anything further.

Réponse de Vodafone UK - Canterbury

Réponse de Vodafone UK - Canterbury

Réponse de Vodafone UK - Canterbury
Great staff in the Canterbury store. Easy upgrade and special shout out to James

Réponse de Vodafone UK - Canterbury
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