From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Voir plus
L'entreprise a répondu
3 The Parade, CT1 2JL Canterbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Voir plus
L'entreprise a répondu
I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.
L'entreprise a répondu
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Voir plus
L'entreprise a répondu
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
3 The Parade, CT1 2JL, Canterbury, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sharna has been amazing and so helpful guiding us through the purchase.

Réponse de Vodafone UK - Canterbury
Joe was professional, courteous, friendly and easy to work with. He is knowledgeable and experienced and was able to sort out my phone quickly. He didn't rush me and took time to fully understand what I needed.

Réponse de Vodafone UK - Canterbury
Honey in the Canterbury store was wonderful

Réponse de Vodafone UK - Canterbury
The service we received today in Canterbury was 10/10. The staff members were all so helpful and knowledgeable. They helped me make my decision on what phone I wanted for my upgrade.
A massive thank you to Tom, Sharna and Joe! You was all amazing

Réponse de Vodafone UK - Canterbury
Joe was very knowledgable and was very helpful and explained it all very clearly

Réponse de Vodafone UK - Canterbury

Réponse de Vodafone UK - Canterbury
Being able to get good personal service in Canterbury is a priority for me.
As always staff were courteous and helpful. Sharna & Edward helped me find a genuine Vodafone number about an upgrade among the ever increasing number of ‘scammy’ calls I have received purporting to be from Vodafone!!
Sharna helped me upgrade my Business broadband installation to a better deal and improved reception.
Thank you both for your excellent service today.

Réponse de Vodafone UK - Canterbury
I recently visited the Vodafone store in Canterbury and had a really positive experience that I just had to share. I was having some issues with my mobile phone, which was becoming quite frustrating. Thankfully, Sophie, one of the staff members, was there to help me out.
Sophie was absolutely brilliant- friendly, patient, and incredibly knowledgeable. She listened carefully to the problem I was having and took the time to explain what might be causing it. Not only did she sort out the issue quickly, but she also gave me some helpful tips to prevent it from happening again. It was clear she genuinely cared about providing excellent customer service.All in all, my visit left me feeling very satisfied and grateful for Sophie's assistance.
I’d definitely recommend popping into the Vodafone store and asking for Sophie—she’s fantastic!

Réponse de Vodafone UK - Canterbury
Sophie was very professional, made things very easy for me, and let me know how many additional lines I have so I will be getting some for my family! A real credit to the team, ignore the pun! Hahaha thanks Sophie!!

Réponse de Vodafone UK - Canterbury
Shauna treated me with respect and gave me options with clear explanations.

Réponse de Vodafone UK - Canterbury
The assistant, Sharna, took time to understand my requirements and ensure that I left the shop in Canterbury with the most suitable phone and contract. She ensured that I had a positive customer experience.

Réponse de Vodafone UK - Canterbury
What a great service today in Vodafone Canterbury thank you Sharna.

Réponse de Vodafone UK - Canterbury
Josh was super helpful, explained everything well & made my life easier being able to do everything in person.

Réponse de Vodafone UK - Canterbury
Sophie was so helpful. Vodafone are better for having her as an employee.
Well done and thanks again

Réponse de Vodafone UK - Canterbury
Sorted out a number of issues on my various accounts very efficiently

Réponse de Vodafone UK - Canterbury
Got in there and didn’t want to leave!
brilliant staff very helpful
Shoutout to Sharna and Sophie 🥹 and let’s not forget Ed 😉

Réponse de Vodafone UK - Canterbury

Réponse de Vodafone UK - Canterbury
Josh was very helpful and went above and beyond to help. He was also very friendly.

Réponse de Vodafone UK - Canterbury
Sophie and Joe were very helpful when dealing with our enquiry regarding switching broadband services. Both took the time to make the switch easy and helping save money in the process. Great service!

Réponse de Vodafone UK - Canterbury
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.