Vodafone UK - Canterbury Avis 

266
TrustScore 5 sur 5

4,8

3 The Parade, CT1 2JL Canterbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Canterbury

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 3 The Parade, CT1 2JL, Canterbury, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

266 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(266)

40 947 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sharna has been amazing and so helpful…

Sharna has been amazing and so helpful guiding us through the purchase.

26 mai 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My visit to Vodaphone Canterbury

Joe was professional, courteous, friendly and easy to work with. He is knowledgeable and experienced and was able to sort out my phone quickly. He didn't rush me and took time to fully understand what I needed.

21 mai 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey James,

Thanks for the lovely review and fantastic support for Joe. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Honey in the Canterbury store was…

Honey in the Canterbury store was wonderful

19 mai 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing and helpful staff!

The service we received today in Canterbury was 10/10. The staff members were all so helpful and knowledgeable. They helped me make my decision on what phone I wanted for my upgrade.

A massive thank you to Tom, Sharna and Joe! You was all amazing

14 mai 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Julian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joe was very knowledgable and was very…

Joe was very knowledgable and was very helpful and explained it all very clearly

10 mai 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Denise,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service sharna was so helpful

Amazing service sharna was so helpful

3 mai 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Helen,

Thanks for the lovely review and fantastic support for Sharna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Being able to get good personal service is important to me.

Being able to get good personal service in Canterbury is a priority for me.
As always staff were courteous and helpful. Sharna & Edward helped me find a genuine Vodafone number about an upgrade among the ever increasing number of ‘scammy’ calls I have received purporting to be from Vodafone!!
Sharna helped me upgrade my Business broadband installation to a better deal and improved reception.
Thank you both for your excellent service today.

30 avril 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Jacqui,

Thank you for your review and fantastic support for Sharna & Edward. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I recently visited the Vodafone store…

I recently visited the Vodafone store in Canterbury and had a really positive experience that I just had to share. I was having some issues with my mobile phone, which was becoming quite frustrating. Thankfully, Sophie, one of the staff members, was there to help me out.
Sophie was absolutely brilliant- friendly, patient, and incredibly knowledgeable. She listened carefully to the problem I was having and took the time to explain what might be causing it. Not only did she sort out the issue quickly, but she also gave me some helpful tips to prevent it from happening again. It was clear she genuinely cared about providing excellent customer service.All in all, my visit left me feeling very satisfied and grateful for Sophie's assistance.
I’d definitely recommend popping into the Vodafone store and asking for Sophie—she’s fantastic!

17 avril 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Terry,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie was very professional

Sophie was very professional, made things very easy for me, and let me know how many additional lines I have so I will be getting some for my family! A real credit to the team, ignore the pun! Hahaha thanks Sophie!!

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Bailey,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

13 avril 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Jamie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shauna treated me with respect and gave…

Shauna treated me with respect and gave me options with clear explanations.

9 avril 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Patricia,

Thanks for the lovely review and fantastic support for Shauna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone

The assistant, Sharna, took time to understand my requirements and ensure that I left the shop in Canterbury with the most suitable phone and contract. She ensured that I had a positive customer experience.

12 mars 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Oonah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What a great service today in Vodafone…

What a great service today in Vodafone Canterbury thank you Sharna.

20 mars 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hi Stewart,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was super helpful

Josh was super helpful, explained everything well & made my life easier being able to do everything in person.

9 mars 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie was so helpful

Sophie was so helpful. Vodafone are better for having her as an employee.
Well done and thanks again

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorted out a number of issues on my…

Sorted out a number of issues on my various accounts very efficiently

3 mars 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hello,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A Team

Got in there and didn’t want to leave!
brilliant staff very helpful
Shoutout to Sharna and Sophie 🥹 and let’s not forget Ed 😉

22 février 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sharna was amazing

Sharna was amazing , excellent service :-)

21 février 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Becky,

Thanks for letting us know what an amazing job Sharna did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was very helpful and went above…

Josh was very helpful and went above and beyond to help. He was also very friendly.

19 février 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

HI Amelia,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service!

Sophie and Joe were very helpful when dealing with our enquiry regarding switching broadband services. Both took the time to make the switch easy and helping save money in the process. Great service!

9 février 2025
Avis spontané
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Réponse de Vodafone UK - Canterbury

Hey Amy, Thanks for your feedback for Sophie and Joe. It's great to hear how helpful they were helping you switch 😊 All the best, The Vodafone Social Media Team

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