Vodafone UK - Cardiff Avis 

217
TrustScore 5 sur 5

4,9

50 St David's Shopping Centre, CF10 2ER Cardiff, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been served by Kyle , he was very helpful and brilliant, He served me last week and became of his exelaint service I had to come again today to get another line I was Vodafone customer for y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more!... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Cardiff

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 50 St David's Shopping Centre, CF10 2ER, Cardiff, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

217 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(217)

42 566 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful customer service was…

Very helpful customer service was patient and understanding, understood our situation and helped us in a way she can, brilliant work.

27 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Victory,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Markus was amazing

Markus was great at the shop today, very friendly and good to talk to, made it super easy to get a new phone contract

26 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Travis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into Vodafone a couple days ago

Went into Vodafone a couple days ago. I was served by Jamie who was very helpful and honest. Everything was made very easy.

18 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Luca,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been served by Kyle

I have been served by Kyle , he was very helpful and brilliant,
He served me last week and became of his exelaint service I had to come again today to get another line
I was Vodafone customer for years and years I believe Kyle the best Vodafone sales person I have met

21 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Yasser,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Having Jamie as our advisor made the…

Having Jamie as our advisor made the process seamless and easy, even threw in a few jokes and had a laugh

18 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Service!

I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the process. There was no delays in the service received and I throughly appreciated the lengths Huw took to bring me on board. Thank you Huw! I’ve been welcomed to Vodafone!

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

The lady was very helpful and friendly and made our experience comfortable

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hi Susan, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Keira

Was served by Keira. She was totally helpful. She went through my options with me. Giving me the best deal I could get for the phone I wanted. Would highly recommend her. When needing assisting

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Anna,

Thanks for the lovely review and fantastic support for Keira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Keira

The lady Keira was very informative and answered all my questions and got the exact plan I needed Thank you Keira you are an asset to the team

4 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey hill,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kyle had great customer service

Kyle had great customer service, was very helpful and friendly

3 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were seen by markuss today at the st…

We were seen by markuss today at the st David’s store he was truly amazing from start to finish he was able to sort out a new phone for us and a sim deal explained everything from start to finish very professional polity made you feel at ease with his friendly personality he is a complete asset to your company Thank you from a very happy Vodafone customer Mrs Setchfield

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Wendy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Feedback

Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more! Credit to your store

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Melissa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

took the time to explain my options

Jamie took the time to explain my options and allowed me to save money. He even allowed me to compare with another company. Very professional and friendly service today

1 mai 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Welsh,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Jamie for your clear…

Thank you Jamie for your clear explanations. You were fantastic! Really appreciate you taking the time to ensure that we understood

1 mai 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service in store…

Excellent customer service in store today. Our service advisor Sam was really helpful sorting a new phone for our daughter and upgrading our WiFi. Thank you.

24 avril 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Jayne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Marcus

It was a pleasure to be helped by Marcus
Smily - knowledgeable and willing to help in a no rush manner

Thank you

12 avril 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

David the Amazing Repair Specialist in Vodafone St Davids Centre Cardiff

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Carol,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kyle is the best (GOAT)

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey Emma,

Thanks for the lovely review and fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!

24 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thoughtful and helpful service

Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.

14 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Cardiff

Hey there,

Thanks for the lovely review and fantastic support for Keira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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