I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Voir plus
L'entreprise a répondu
50 St David's Shopping Centre, CF10 2ER Cardiff, GB
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I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Voir plus
L'entreprise a répondu
I have been served by Kyle , he was very helpful and brilliant, He served me last week and became of his exelaint service I had to come again today to get another line I was Vodafone customer for y... Voir plus
L'entreprise a répondu
I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Voir plus
L'entreprise a répondu
Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more!... Voir plus
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Écrit par l'entreprise
50 St David's Shopping Centre, CF10 2ER, Cardiff, Royaume-Uni
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Very helpful customer service was patient and understanding, understood our situation and helped us in a way she can, brilliant work.

Réponse de Vodafone UK - Cardiff
Markus was great at the shop today, very friendly and good to talk to, made it super easy to get a new phone contract

Réponse de Vodafone UK - Cardiff
Went into Vodafone a couple days ago. I was served by Jamie who was very helpful and honest. Everything was made very easy.

Réponse de Vodafone UK - Cardiff
I have been served by Kyle , he was very helpful and brilliant,
He served me last week and became of his exelaint service I had to come again today to get another line
I was Vodafone customer for years and years I believe Kyle the best Vodafone sales person I have met

Réponse de Vodafone UK - Cardiff
Having Jamie as our advisor made the process seamless and easy, even threw in a few jokes and had a laugh

Réponse de Vodafone UK - Cardiff
I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the process. There was no delays in the service received and I throughly appreciated the lengths Huw took to bring me on board. Thank you Huw! I’ve been welcomed to Vodafone!

Réponse de Vodafone UK - Cardiff
The lady was very helpful and friendly and made our experience comfortable

Réponse de Vodafone UK - Cardiff
Was served by Keira. She was totally helpful. She went through my options with me. Giving me the best deal I could get for the phone I wanted. Would highly recommend her. When needing assisting

Réponse de Vodafone UK - Cardiff
The lady Keira was very informative and answered all my questions and got the exact plan I needed Thank you Keira you are an asset to the team

Réponse de Vodafone UK - Cardiff
Kyle had great customer service, was very helpful and friendly

Réponse de Vodafone UK - Cardiff
We were seen by markuss today at the st David’s store he was truly amazing from start to finish he was able to sort out a new phone for us and a sim deal explained everything from start to finish very professional polity made you feel at ease with his friendly personality he is a complete asset to your company Thank you from a very happy Vodafone customer Mrs Setchfield

Réponse de Vodafone UK - Cardiff
Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more! Credit to your store

Réponse de Vodafone UK - Cardiff
Jamie took the time to explain my options and allowed me to save money. He even allowed me to compare with another company. Very professional and friendly service today

Réponse de Vodafone UK - Cardiff
Thank you Jamie for your clear explanations. You were fantastic! Really appreciate you taking the time to ensure that we understood

Réponse de Vodafone UK - Cardiff
Excellent customer service in store today. Our service advisor Sam was really helpful sorting a new phone for our daughter and upgrading our WiFi. Thank you.

Réponse de Vodafone UK - Cardiff
It was a pleasure to be helped by Marcus
Smily - knowledgeable and willing to help in a no rush manner
Thank you

Réponse de Vodafone UK - Cardiff
I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.

Réponse de Vodafone UK - Cardiff
Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!

Réponse de Vodafone UK - Cardiff
Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.

Réponse de Vodafone UK - Cardiff
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