Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones
L'entreprise a répondu
Établissement
Changer d'établissement50 St David's Shopping Centre, CF10 2ER Cardiff, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... Voir plus
L'entreprise a répondu
I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Voir plus
L'entreprise a répondu
I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Cardiff
Écrit par l'entreprise
Coordonnées de contact
50 St David's Shopping Centre, CF10 2ER, Cardiff, Royaume-Uni
4,9
Excellent
221 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I went in store with a problem I had…
I went in store with a problem. I was assisted by Kyle, he was fantastic. He sorted it all out which I have been trying to do for over a year.
18 juillet 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Kate,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kyle.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
All the staff were really kind
All the staff were really kind, friendly, and helpful. We were served by Saif, who was very dedicated in finding us the right phone plan for us, and was very outgoing and jokey, which made our experience great. Best service I've had!
9 juillet 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely friendly staff
Myself and my husband always get our SIM cards from the Cardiff Vodafone when we come from Canada to wales on holiday which we do every year and every time we are met with lovely staff this time we had a lovely girl Niamh she was very helpful friendly she offered us great information and we are looking forward to getting our SIM cards again next year
6 juillet 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Sharon,
Thanks for the lovely review and fantastic support for Niamh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service St.Davids,Cardiff …
Went into St Davids Cardiff,to renew my contract,met by Saif he was extremely helpful. Had patience going through all the options very amiable ,usually dread going into phone shops never found them paticularly welcoming but this experience with Saif was ideal.
23 juin 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Chris,
Thanks for the lovely review and fantastic support for Saif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Popped into Vodafone, St David’s for a phone upgrade. I was met by Dave who was brilliant - he was extremely helpful. He managed to increase my minutes, calls and data but decrease my monthly bill. Thank you Dave!
6 juillet 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Adam,
Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie Davies in the Cardiff Store was…
Jamie Davies in the Cardiff Store was incredibly helpful and patient. He gave excellent advice and meticulously set up my child's mobile phone with all of the crucial security and safety settings.
Thank you Jamie
28 juin 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Hannah,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service we asked for help and…
Fantastic service we asked for help and got it and saved 10 pounds a month.
Whoop whoop
27 juin 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Jeff,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable, friendly about renewal of phone
Well informed, experienced and friendly. Immediately greeted on entry to shop and directed to Kyle (great) within minutes. We had a fair idea what I wanted and why, he knew all the relevant products and calculated the prices and discounts. It's why I've never left Vodafone.
7 juin 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Holly,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dave was so helpful and made the whole…
Dave was so helpful and made the whole experience quick and easy
7 juin 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Charlotte.
We're happy to hear that our team made your experience quick and easy.
Thanks,
Vodafone Social Media Team
Huw was so helpful and enthusiastic
Huw was so helpful and enthusiastic - he ensured I had the best deal!
7 juin 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Sasha.
We're happy to hear that you had such a positive experience.
Thanks,
Vodafone Social Media Team
It's all about the Customer Service!
We had gone to the store the day before and had honestly not been impressed by the Advisor who was more interested in her own phone rather than helping me out. We nevertheless returned this morning and spoke to Jamie who was instead, perfect. He understood what I needed, had a really pleasant chat with us and I left the store with a new phone, better plan and feeling very satisfied by the experience. Thanks for the help.
26 mai 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Cristina,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
I wanted to buy a new sim and an…
I wanted to buy a new sim and an iPhone. So I went Vodafone outlet at Cardiff and then there was a person called Saif Chadli he was very friendly and guided each every points in the contract and the payments. Really nice person.
7 mai 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Trevon,
Thanks for the lovely review and fantastic support for Saif.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bean Water Slip n Slide
Tash was concise, provided excellent service and was informative and VERY FUNNY
7 mai 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey,
Thanks for the lovely review and fantastic support for Tash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently visited the Vodafone store…
I recently visited the Vodafone store at Cardiff St David’s and was served by a staff member named Saif. He was exceptionally helpful, professional, and knowledgeable. He provided a clear, friendly assistance throughout. His excellent customer service made the whole experience smooth and pleasant. Highly recommended!
7 mai 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service and very…
Great customer service and very friendly and just helping us choose our plans for the future
5 mai 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Luca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Huw was extremely easy to talk to and…
Huw was extremely easy to talk to and explained everything about the phone and contract in great detail
30 avril 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Scott,
Thanks for the lovely review and fantastic support for Huw.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Huw was brilliant at explaining…
Huw was brilliant at explaining everything we needed to know about phone contract
30 avril 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Carys,
Thanks for the lovely review and fantastic support for Huw.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie and Saif Al Islam were really…
Jamie and Saif Al Islam were really helpful and friendly
12 avril 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Thanks for your review,
Vodafone Social Media Team
Excellent service from Kyle and Huw
Excellent service from Kyle and Huw, speedy and efficient delivery of adequate important information. Friendly and helpful service, I was impressed with their professionalism and knowledge. I would highly recommend this business, and will return in future. Thanks for making my experience comfortable and pleasant.
3 avril 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
10/10 ABSOLUTE STAR
10/10 ABSOLUTE STAR
Markus was an absolute star. Very helpful. To a degree it has been the best experience for my 91 year old Dad who has been with Vodafone for 10 years! From 11/3/2015
A star staff member that is a great ambassador for Vodafone.
31 mars 2025
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Annagret,
Thanks for the lovely review and fantastic support for Markus. It brings us great joy to hear that you had an amazing experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.