Marcus in Cardiff city centre store absolutely fantastic! He went above and beyond for me today and sorted all my issues out straight away. He’s an asset to your buisness. We need more Marcus in the w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement50 St David's Shopping Centre, CF10 2ER Cardiff, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... Voir plus
L'entreprise a répondu
I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... Voir plus
L'entreprise a répondu
Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Cardiff
Écrit par l'entreprise
Coordonnées de contact
50 St David's Shopping Centre, CF10 2ER, Cardiff, Royaume-Uni
4,9
Excellent
222 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Amna from the Cardiff St Davids store…
Amna from the Cardiff St Davids store was incredibly helpful, kind, friendly and she solved my issue straight away!! Amna also helped me improve my contract, thank you so much!! 🙏🙏🙏
26 mai 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Tom,
We really appreciate you taking the time to share this amazing feedback with us! Thank you for your 5 star review,
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Dragos was very helpful and…
Dragos was very helpful and knowledgeable. Made the upgrade experience very quick and easy.
8 mai 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Nicola. Thank you for your review for Dragos. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service
This review would have to go to the college catlin in Saint davids cardiff. Catlin was great at helping in sorting my contract out. Was always greeted with a smile a very happy and welcoming girl.
She is the type of college that makes people want to stay or choose vodafone as a provider. Due to my experience and help of catalin I would happily recommend anyone to vodafone. And anyone to choose to go to this wonderful colluge for help .
8 mai 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Zach. Thank you for your review for Catlin. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlyn and Ashley (Cardiff shop) were…
Caitlyn and Ashley (Cardiff shop) were great - friendly, helpful and saved me money. Thank you.
4 mai 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Alison,
We love to hear it! Thanks for the excellent review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I had very nice experience and quick…
I had very nice experience and quick easy and nice guy name Dragos in Cardiff store helped me to ran away from tree which is i had no service in 3y :))
Thanks dragos
9 avril 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Parham,
Thank you for your review and feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
FI CYNGOR KYLE
Kyle was so patient and helpful. All the staff friendly and far better than Vodafone Liverpool!!
I got support I needed plus a welsh lesson in the process
4 avril 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mifi costs
Can't thank Dave enough from Cardiff Capitol store. Friendly efficient service and cut my MiFi costs by half and simplified the admin. What a star.
21 mars 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Julia,
This is such an amazing review for Dave. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I went into Vodafone yesterday just for…
I went into Vodafone yesterday just for a look and was welcomed yesterday by Kyle with my little boy, throughout the visit he was nothing but passionate and helpful, also Nick helped out too as I was indecisive, thank you lads for the help and helping me choose my new phone and the best plan. Very much appreciated
18 mars 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Chloe. Thank you for your review for Kyle. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conner was very professional
Conner was very professional, kowledagble and considerate. Very patient with me also.
19 mars 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Robert. Thank you for your review for Conner. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service as always
Very good service as always, Dragos found me a deal that I was happy with and went out of his way to help with another account of mine, thank you for the continued good service.
10 février 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Michael, it's great to see Dragos was able to find you a great deal.
Thanks, THe Vodafone Social Media team
Very good customer care very easy to…
Very good customer care very easy to set up the contract everything clearly explained and sorted quickly
9 février 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Mike, It's really great to see we were able to help with your contract and left such a great impression on you.
Thanks, The Vodafone Social Media team
Marta was brilliant
Marta was brilliant
Talked me through things in a language I understood
9 février 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hi Ernest, It's always good to read nice feedback for one of our team. I'm glad Marta was able to help.
Thanks again, The Vodafone Social Media Team
Fantastic customer service couldn't…
Fantastic customer service couldn't have been more helpful. Thank you so much!
20 janvier 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Eleanor,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dave at the Cardiff Store was extremely…
Dave at the Cardiff Store was extremely helpful.
He answered all of our questions, helped me look through all of the available deals and got the best one for me.
Friendly, helpful and good for a laugh. Would recommend going in and seeing how they can help you.
13 janvier 2024
Avis spontané
Réponse de Vodafone UK - Cardiff
Hello,
Thanks for your 5 star review! We're so glad that Dave managed to help with your query and left a great impression.
If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kyle was amazing today
Kyle was amazing today, I went to the shop with my wife for her to update her phone, but he explained my upgraded options and I did mine too. He was so knowledgeable and very professional.
I am a loyal customer to Vodafone and Kyle is one if the reason why, a true asset to the business.
29 décembre 2023
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Tony,
Thanks for letting us know what an amazing job Kyle did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kyle was a very knowledgeable and…
Kyle was a very knowledgeable and professional person, helping us understand the updated contract plus upgrading our phones. Making the experience easier than expected !
29 décembre 2023
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Lisa,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Feedback
Dragos was very polite and helpful in addition to very knowledgeable he could not do enough for me.
21 décembre 2023
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Cardiff
Hey Cian,
Thanks for taking the time to review and share this feedback for David.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great advice on upgrading my phone and…
Great advice on upgrading my phone and my son’s lots of options given
16 décembre 2023
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service from the Vodafone…
Fantastic service from the Vodafone store and employees, made my experience so enjoyable. The member of staff dealing with me was so full of knowledge and listened to all my personal requirements very carefully. I’m so pleased with my new phone thank you so so much guys!
2 décembre 2023
Avis spontané
Réponse de Vodafone UK - Cardiff
Hey Marta,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.