We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... Voir plus
L'entreprise a répondu
37 Scotch Street, CA3 8PY Carlisle, GB
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We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... Voir plus
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Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... Voir plus
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Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go... Voir plus
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Dealt with Jade ( Carlisle store )in the up-grade of my mobile phone which used to be a stressful time but this was far from my experience on this occasion. Jade made everything a pleasure from start... Voir plus
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Écrit par l'entreprise
37 Scotch Street, CA3 8PY, Carlisle, Royaume-Uni
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Jade was an absolutely outstanding worker for Vodafone!

Réponse de Vodafone UK - Carlisle
Nathan was very excellent, very patient, and also very knowledgeable. He was very helpful with us two elderly people. We would ask for him when we come back in again.

Réponse de Vodafone UK - Carlisle
Very informative, made sure we knew everything before agreeing to contract

Réponse de Vodafone UK - Carlisle
Fantastic Service! Jade was friendly, easy to talk too and very informative. She helped me find the right plan that suited my needs including a new watch. Thank you for taking the time assist me.

Réponse de Vodafone UK - Carlisle
Cannot praise Liv enough, she was lovely, really helpful, friendly and explained everything clearly.

Réponse de Vodafone UK - Carlisle
Amazing experience everything explained in detail and Jade was extremely polite and friendly
We will definitely be back in the future

Réponse de Vodafone UK - Carlisle
Dan was very helpful and friendly. Explained all my options and prices to me.

Réponse de Vodafone UK - Carlisle
Went into Vodafone in Carlisle. Served by Jonny. I took my phone home and couldn’t get it set up properly. I went back today and Jonny spent an hour helping me with everything. He was really patient and answered all my questions. He even sorted my new phone out for me because I’d done something wrong at home when setting it up. Thank you Jonny.

Réponse de Vodafone UK - Carlisle
Jades witty banter and great customer service made the whole experience a good experience as these things can be very monotonous, i enjoyed the whole experience very much

Réponse de Vodafone UK - Carlisle
I was served by Dan who was totally amazing. I went in for a charger and was offered a tablet which I was hesitant about due to my credit history... though I really did need need a new one. Dan couldn't have made me feel more comfortable And reassured me. He was very chatty and was very interested in me as a person and was very caring. I ended up walking away not just with a charger but with a new tablet which I am very excited about.i always find the staff in the Carlisle branch so helpful and would never go anywhere else.a big thank you as they were all lovely today... especially Dan.

Réponse de Vodafone UK - Carlisle
The sales adviser in the Carlisle store (Nathan) was brilliant and couldn’t have been more helpful. Everything clearly explained. Would definately be back.
Thank you Nathan!

Réponse de Vodafone UK - Carlisle

Réponse de Vodafone UK - Carlisle
Nathan was amazing in sorting out my issue. Friendly and reassuring at a stressful time

Réponse de Vodafone UK - Carlisle
Jade was very very helpful with our upgrade visit.
Very kind and extremely helpful

Réponse de Vodafone UK - Carlisle
Fantastic service from Jade at Vodafone Carlisle ,nothing was too much trouble. Jade is absolutely a credit to the company. Thankyou Jade for your help this morning. Jackie

Réponse de Vodafone UK - Carlisle
Absolutely fantastic customer service from the guys and girls in Carlisle store. I was in for 3 hours but nothing against them, just needed so much changed and new contracts etc. Had such a laugh with them all in there, Dan was absolutely brilliant from start to finish sorting everything for me. Even came in on his day off the following day to help.
Nathan, Liv and Dave all fantastic, would recommend to anyone. Great experience

Réponse de Vodafone UK - Carlisle
Really friendly staff, Jade served us. We got an upgrade and new broadband package. She was lovely and helpful and talked us through everything really well. Also Dave, the regional manager helped us too.

Réponse de Vodafone UK - Carlisle
Jade from Carlisle Vodafone is brilliant, good customer service. Highly recommended.

Réponse de Vodafone UK - Carlisle
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