Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... Voir plus
L'entreprise a répondu
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
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Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... Voir plus
L'entreprise a répondu
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... Voir plus
L'entreprise a répondu
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... Voir plus
L'entreprise a répondu
The team is always helpful. We have a family package of Pro2 full fibre with 4 sims. Its been 2 yrs & recently we have renewed the same package! Plus.... The team was helpful when we faced tec... Voir plus
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Écrit par l'entreprise
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, Royaume-Uni
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Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about visiting Vodafone today but I needn't have worried because it was such a pleasant experience. We laughed together also and that was so healthy and restorative. Thanks so much Zahra. All the staff there helped to create a pleasant atmosphere from the very start. Also the price for the Broadband was a pleasant surprise also.

Réponse de Vodafone UK - Carmarthen
Zahra was very helpful and I always come to this store because the staff are fantastic.

Réponse de Vodafone UK - Carmarthen
The lady in Vida phone is incredible a credit to Vodafone. Her name is Becky

Réponse de Vodafone UK - Carmarthen
Kelly was very knowledgeable and helpful thank you

Réponse de Vodafone UK - Carmarthen
Glenn was excellent, speedy service, great information, I’m one happy Vodafone customer!

Réponse de Vodafone UK - Carmarthen
Had an issue with my phone apps and Glenn fixed it for me quickly and ran through how to avoid it happening again.

Réponse de Vodafone UK - Carmarthen
Glenn sorted my contract out and saved me on my mobile phone contract

Réponse de Vodafone UK - Carmarthen
Kelly was fantastic when I was looking for a new phone. I had been into your Llanelli branch and left feeling annoyed. Kelly made the process easy and I would recommend her to anyone.

Réponse de Vodafone UK - Carmarthen
I need help accessing my account.
Becky was excellent and resolved my problem.
She is a superb member of staff
Thank you.
Lance Gibbins

Réponse de Vodafone UK - Carmarthen
I am a lady in her late 60’s and all technology can be a challenge. I was very happy with the service I received at the Carmarthen store. Friendly and very knowledgeable person (Becky) helped me with my choice of phone. Customer focus was amazing and she covered all of my questions with lots of patience! Helped me set up my new phone which I’m really happy with. Thank you Becky!👍

Réponse de Vodafone UK - Carmarthen
Glenn was friendly, enthusiastic and very knowledgeable and sorted out what I needed

Réponse de Vodafone UK - Carmarthen
Zahra was lovely. Very patient, knowledgeable and polite. She went through different options with me but was not pushy. Very good experience.

Réponse de Vodafone UK - Carmarthen
Becky explained all options and made sure I undestood the phone and plan charges.
She also made me aware that i could pay off after 90 days as a lump sum.

Réponse de Vodafone UK - Carmarthen
I was served and looked after by Becky once again a very knowledgeable and helpful member of the Vodafone team .Thanks Rob

Réponse de Vodafone UK - Carmarthen
Becky in the Carmarthen branch was awesome she really good helped me out. Recommend highly

Réponse de Vodafone UK - Carmarthen
Becky was amazing in helping me switch from apple to Samsung after having some issues with the Esim. She then also helped us save some money on our contract! Extremely helpful!

Réponse de Vodafone UK - Carmarthen

Réponse de Vodafone UK - Carmarthen
Had an Amazing experience with Becky at the Carmarthen store, incredibly helpful and really went the extra mile for me after losing my phone abroad! So thankful for her help!

Réponse de Vodafone UK - Carmarthen
We have been served by Becky three times in the past year and she goes above and beyond what I would hope for. This time we dealt with Vodafone online in the shop but Becky stayed with me to help with any questions that were asked of me. Couldn’t fault her

Réponse de Vodafone UK - Carmarthen
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