Incredibly friendly staff. Explained everything patiently. Visited twice this week and both times had an awesome experience. Very happy with the outcome both times
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 St Catherine's Walk Shopping Centre, SA31 1GA Carmarthen, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Zahra was knowledgeable, respectful, courteous and so helpful. I cannot praise her enough. Because of my experience with my previous Broadband company over the years I was very nervous indeed about vi... Voir plus
L'entreprise a répondu
Visited this store on Wednesday afternoon. Was greeted by Becky who was with a customer and said would be with us soon. Becky then began to assist myself, wife and son in a personal and professiona... Voir plus
L'entreprise a répondu
Had issues with our recent transfer to Vodafone broadband - especially our mobile phones! Lewis & Becky sorted this out and are a real testament to the kind of practice we would expect from such a rep... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Carmarthen
Écrit par l'entreprise
Coordonnées de contact
Unit 1 St Catherine's Walk Shopping Centre, SA31 1GA, Carmarthen, Royaume-Uni
4,9
Excellent
180 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Becky was amazing in helping me switch…
Becky was amazing in helping me switch from apple to Samsung after having some issues with the Esim. She then also helped us save some money on our contract! Extremely helpful!
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Carmarthen
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an Amazing experience with Becky at…
Had an Amazing experience with Becky at the Carmarthen store, incredibly helpful and really went the extra mile for me after losing my phone abroad! So thankful for her help!
30 avril 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Saskia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
We have been served by Becky three times in the past year and she goes above and beyond what I would hope for. This time we dealt with Vodafone online in the shop but Becky stayed with me to help with any questions that were asked of me. Couldn’t fault her
21 avril 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey WENDY,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks again for my renewal
Thanks again for my renewal, always great service with Carmarthen shop, Jamie served me
14 avril 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Jamie
Great service by Jamie, saved me and my sister a couple of quid and a much better plan. Thanks again
9 avril 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Jem,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I saw Becky at the Carmarthen store
I saw Becky at the Carmarthen store. She very very helpful and answered all of my questions. She arranged a new contract for mobile broadband and provided me with a Gigacube. Becky was a joy to deal with and a credit to the store and Vodafone .
31 mars 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Kelly
Excellent service from Kelly. She helped me get the best plan for my sim, would highly recommend!
28 mars 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Jessica,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Glenn
We spent a considerable amout of time in store with glenn sorting our new phone out and cannot thank him enough for his patience.
19 mars 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Napier,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into Vodafone to upgrade today…
I went into Vodafone to upgrade today and Zahra was extremely helpful and I had the upgrade I was looking for. She was very thorough and professional. It was nice to be able to sort out face to face. Thank you.
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Heledd,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Becky was very helpful and friendly
Becky was very helpful and friendly.
We would definitely recommend this store if your looking for a new phone
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Bryant,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Superb experience with Jamie in…
Superb experience with Jamie in Carmarthen. Connect me up with talk mobile no problems and guided me through initial setup. Installed Google wallet. and he showed me everything, recommended!
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Gwyn,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie gave me a good deal and staff in…
Jamie gave me a good deal and staff in carmarthen are the great
19 février 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I was seen by Kelly in your Carmarthen…
I was seen by Kelly in your Carmarthen branch . Kelly was extremely helpful patient and knowledgeable. She is an asset to your company
16 février 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Melody,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kelly Excellent
Kelly in Vodafone Carmarthen provided excellent service to us.
16 février 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Delt with Becky from Carmarthen store
Delt with Becky from Carmarthen store, she was very helpfull & very professional. She sorted our contract query out. A1👌.
12 février 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Teresa,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I received great customer service from…
I received great customer service from Becky. She resolved my issue quickly and explained everything to me.
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Megan,
Thanks for the lovely review and fantastic support for Becky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer experiance by Kelly…
Amazing customer experiance by Kelly carmarthen store
29 janvier 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Lowri,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service in Carmarthen by Jamie
Great service in Carmarthen by Jamie. Got a great deal and store is always helpful. Thanks
24 janvier 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Jonathan,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
In store very helpful. Follow up with Vodaphone terrible.
In store very helpful and no complaints. My issue is that I returned my old phone in store for a trade in and nearly two weeks later I am getting texts from Vodafone that I haven`t returned my phone and will lose the trade in value. I have phoned Vodafone multiple times and no one can tell me where my phone is. The call operators have not been particularly helpful, don`t listen to what they are being told and a several occasions spoken over me and I still don`t know where my traded in phone is.
26 janvier 2026
Avis spontané
Réponse de Vodafone UK - Carmarthen
Hey Nigel,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately, you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.