Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit
L'entreprise a répondu
23 High Street, CM1 1BE CHELMSFORD, GB
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Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit
L'entreprise a répondu
Caroline was so helpful and really had her work cut out based on the fact that a lot of stuff on my iPhone 12 had not been backed up for some time. Thank you so much for helping a technophobe get b... Voir plus
L'entreprise a répondu
Visited Vodaphone’s Chelmsford branch today enquiring about temporary wi fi solutions and was greeted by the lovely , friendly Leah . Not very tech minded but was immediately put at ease by her helpfu... Voir plus
L'entreprise a répondu
Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness... Voir plus
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Écrit par l'entreprise
23 High Street, CM1 1BE, CHELMSFORD, Royaume-Uni
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Erin, was very helpful. Explained options clearly and set up my new phone. Excellent service. Thank you

Réponse de Vodafone UK - Chelmsford 23 High St
Great customer service, Erin was committed to getting the best deal for us and she explained everything well.

Réponse de Vodafone UK - Chelmsford 23 High St
I was in the Chelmsford branch helped by a young g lady named Erin. She was wildly helpful and kind and saw me multiple times to resolves my issue. Maintained a professional attitude and was very helpful and made everything easy to understand ! I would recommend This store.

Réponse de Vodafone UK - Chelmsford 23 High St
I visit the Vodafone chelmsford branch to my new phone contract, staff are lovely and very friendly, I highly recommend them 😊

Réponse de Vodafone UK - Chelmsford 23 High St
Everyone in there is helpful, attentive & very knowledgeable. Always makes me feel welcome & very friendly.
I wouldn’t go anywhere else.

Réponse de Vodafone UK - Chelmsford 23 High St
Absolutely great experience! Aaron was very understanding, ensured that I was heard and provided me with multiple options! He wasn’t salesy, but instead listened to customer, had a good conversation and solved my problem! Thank you for a 5* experience!

Réponse de Vodafone UK - Chelmsford 23 High St
Caroline was a great help in ordering my new phone, as always! Friendly and knowledgeable, the overall experience was a breeze?

Réponse de Vodafone UK - Chelmsford 23 High St
Caroline was very knowledgeable and communicated the issues well,

Réponse de Vodafone UK - Chelmsford 23 High St
Rosie was great with me when I came in to store. Really friendly helpful and made it a great experience. Highly recommended

Réponse de Vodafone UK - Chelmsford 23 High St
Caroline was very polite and extremely professional. She was able to answer all questions to my satisfaction.
I left your High Street store content that I had been served by a very pleasant young lady who took pride in her job delivering great customer care.

Réponse de Vodafone UK - Chelmsford 23 High St
Always a pleasure to visit this shop when I'm in Chelmsford shopping. The staff are really friendly and always have time to help me out, nothing is too much trouble.
Good customer service is hard to find these days, but I am happy to return here. I had a SIM swap to do and just needed some information, which I received and can now sort out a lost phone

Réponse de Vodafone UK - Chelmsford 23 High St
Good experience all round.
Caroline made everything easy to understand and answered with clarity all of my questions.
Nothing was too much trouble for her.

Réponse de Vodafone UK - Chelmsford 23 High St
Great staff! Brilliant service from start to finish! Very knowledgeable about their products! Thank you!

Réponse de Vodafone UK - Chelmsford 23 High St
The staff were very helpful and very knowledgeable

Réponse de Vodafone UK - Chelmsford 23 High St
Had no trouble switching over to a more affordable sim only deal the process was seemless and staff member who looked after me was very helpful and knowledgeable.

Réponse de Vodafone UK - Chelmsford 23 High St
I walked into Vodafone to upgrade my contract and was greeted by Sam and Rosie who were delightful and helped me fulfil my Vodafone contract upgrade extremely fast to a high expectation. I would recommend this brand and services for the future with their extremely helpful and polite team.

Réponse de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St
Never had a problem with Caroline , very patient and understanding and will help in any way possible :)

Réponse de Vodafone UK - Chelmsford 23 High St
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