Vodafone UK - Chelmsford 23 High St Avis 

197
TrustScore 5 sur 5

4,9

23 High Street, CM1 1BE CHELMSFORD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit

L'entreprise a répondu

Noté 5 sur 5 étoiles

Caroline was so helpful and really had her work cut out based on the fact that a lot of stuff on my iPhone 12 had not been backed up for some time. Thank you so much for helping a technophobe get b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited Vodaphone’s Chelmsford branch today enquiring about temporary wi fi solutions and was greeted by the lovely , friendly Leah . Not very tech minded but was immediately put at ease by her helpfu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Chelmsford 23 High St

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 23 High Street, CM1 1BE, CHELMSFORD, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(197)

41 511 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really helpful and has done my whole…

Really helpful and has done my whole family now

10 décembre 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hello, Martyn,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Erin was really helpful and made…

Erin was really helpful and made everything clear. She gave me a lot of options and found the best deal for me.

9 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chelmsford 23 High St

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic

Fantastic! They listened to my needs, explained everything clearly, and made choosing a deal so easy. Their knowledge and friendly attitude made the whole experience a pleasure. Highly recommend, amazing service!

9 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chelmsford 23 High St

Hey Andrew,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful Staff

Erin was patient and totally understood what I needed and took plenty of time so I didn’t feel rushed or overwhelmed

7 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chelmsford 23 High St

Hey Kay,

Thanks for letting us know what an amazing job Erin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caroline was great

6 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Chelmsford 23 High St

Hey Stuart,

Thanks for letting us know what an amazing job Caroline did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Caroline

7 octobre 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi. Thank you for your review for Caroline. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The lady was so helpful

5 octobre 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great friendly service

Great friendly service - Aaron was very helpful.
Shame the computers are slow though - Vodafone needs to install their own broadband to ensure the staff have adequate systems to serve the customers as it was slow going processing 3 phone orders.
Then you'll be able to advertise how effective it is.

7 septembre 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi Bel,

Thank you for your feedback and reviewing,

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caroline was very helpful

Caroline was very helpful, personable and dealt with our questions efficiently. Thank you

6 septembre 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hey Heather,

Thanks for letting us know what an amazing job Caroline did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Very helpful and professional. A pleasure to deal with.

5 septembre 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi Karen,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very Friendly and helpful

Friendly and helpful

5 septembre 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi Rosemary,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

The people were helpful knowledgeable…

The people were helpful knowledgeable and greated you with a smile. Highly recommend caroline

3 septembre 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rosie was extremely helpful and polite

Rosie was extremely helpful and polite! Even though her boss kept ringing her while in the middle of our transaction she remained professional, an asset to your company!!

22 août 2024
Avis spontané
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Réponse de Vodafone UK - Chelmsford 23 High St

Hey Mr Jed,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Caroline was brilliant.

22 août 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hello Katie,

It's great to hear about the positive experience which you had with Caroline. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

100 pages of 1 star reviews should tell...

100 pages of 1 star reviews should tell you how bad you're doing, constantly slow when ( should say if!) working, dont care about the issues, and for gods sake, dont give me an automated reply to do nothing!

15 août 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hello Joshua,

It's disappointing to hear that you're having problems with the service, as it's always our aim to get things right first time. We appreciate you taking the time to leave a review on the service which you've received and we certainly want to take a deeper look into this for you.

Please reach out to our Social Media Team, either through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rosie at Vodafone Chelmsford store

I went to the Chelmsford branch where the lovely Rosie helped me.
Rosie was very helpfull, polite and knowledgable about every thing I asked. Rosie managed to cut my monthly payments by £20, which I am very greatfull for.
Thank you very much Rosie for helping me and being so nice.

12 août 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi Michelle. Thank you for your review for Rosie. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

The person who has assisted me was very polite, knowledgeable and efficient.

10 août 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi there,

Thanks for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with the service.Caroline…

Very happy with the service.Caroline was amazing I'll be back in 2 years.

1 août 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi Richard,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leah showed excellent knowledge and…

Leah showed excellent knowledge and customer service and is a credit to your company

17 juillet 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hello,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Leah, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Caroline extremely…

Great service from Caroline extremely friendly and helpful.

13 juillet 2024
Avis spontané
Logo de Vodafone UK - Chelmsford 23 High St

Réponse de Vodafone UK - Chelmsford 23 High St

Hi James,

Thank you for taking the time to review and sharing this feedback for Caroline.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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