I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Voir plus
L'entreprise a répondu
152 High Street, GL50 1EN Cheltenham, GB
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I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Voir plus
L'entreprise a répondu
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Voir plus
L'entreprise a répondu
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Voir plus
L'entreprise a répondu
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Voir plus
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Écrit par l'entreprise
152 High Street, GL50 1EN, Cheltenham, Royaume-Uni
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Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service

Réponse de Vodafone UK - Cheltenham
Knowledgeable staff, special Mention for Luther- approachable, informed and professional.

Réponse de Vodafone UK - Cheltenham
Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.

Réponse de Vodafone UK - Cheltenham
Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!

Réponse de Vodafone UK - Cheltenham
Soheila was really helpful 10 out of 10, explained everything wonderfully.

Réponse de Vodafone UK - Cheltenham
Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything

Réponse de Vodafone UK - Cheltenham
Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.

Réponse de Vodafone UK - Cheltenham
Lydia was very helpful, she worked hard to keep my contract within my budget.

Réponse de Vodafone UK - Cheltenham
Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.

Réponse de Vodafone UK - Cheltenham
I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.

Réponse de Vodafone UK - Cheltenham
Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable

Réponse de Vodafone UK - Cheltenham
Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail

Réponse de Vodafone UK - Cheltenham
Rosie was absolutely excellent and explained new contract brilliantly. Thank you.

Réponse de Vodafone UK - Cheltenham
Soheila-brilliant service, nothing was too much trouble.

Réponse de Vodafone UK - Cheltenham
Lydia helped me sort my problem with my phone. I’m very happy I can call my family. I will ask my friends n family to use Vodafone

Réponse de Vodafone UK - Cheltenham
Dan and Azad were extremely helpful and patient with me and I left feeling very satisfied

Réponse de Vodafone UK - Cheltenham
luther was very helpful after explaining i wanted o upgrade my phone.

Réponse de Vodafone UK - Cheltenham

Réponse de Vodafone UK - Cheltenham
25 minutes well spent in store today. Azad helped me renew both my mobile and broadband contracts. Explained it all very well and saved me a good few pounds per month for the next contracts. Great to be able to do it in person as well and not over the phone or online.

Réponse de Vodafone UK - Cheltenham
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