Vodafone UK - Cheltenham Avis 

423
TrustScore 5 sur 5

4,9

152 High Street, GL50 1EN Cheltenham, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Cheltenham

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 152 High Street, GL50 1EN, Cheltenham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

423 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(423)

40 419 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Alex was extremely helpful in the whole…

Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Martin,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Knowledgeable staff

Knowledgeable staff, special Mention for Luther- approachable, informed and professional.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Marilyn,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Azad was helpful with my sim upgrade

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped into the store with my wife

Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had major problems transferring my…

Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!

30 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Matthew,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soheila was really helpful 10 out of…

Soheila was really helpful 10 out of 10, explained everything wonderfully.

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to enquire about a new phone…

Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soheila helped me alot

Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.

27 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Gonzy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lydia was very helpful

Lydia was very helpful, she worked hard to keep my contract within my budget.

23 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Sue,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soheila Very good service despite…

Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.

21 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got a new contract instore

I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.

18 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hi Peter,

Thank you so much for your wonderful review and the amazing support you’ve shown for Azad —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soheila was amazing

Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable

16 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Farideh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Arun was very helpful

Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Liana,

Thanks for the lovely review and fantastic support for Arun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rosie was absolutely excellent and…

Rosie was absolutely excellent and explained new contract brilliantly. Thank you.

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Kevin,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Soheila-brilliant service

Soheila-brilliant service, nothing was too much trouble.

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Chris,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lydia helped me sort my problem with my…

Lydia helped me sort my problem with my phone. I’m very happy I can call my family. I will ask my friends n family to use Vodafone

13 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Grace,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan and Azad were extremely helpful and…

Dan and Azad were extremely helpful and patient with me and I left feeling very satisfied

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Lesley, ​

Thanks for the lovely review and fantastic support for Dan and Azad. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

luther was very helpful after…

luther was very helpful after explaining i wanted o upgrade my phone.

5 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Beth,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex and Luther were excellent

Alex and Luther were excellent

3 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

25 minutes well spent in store today

25 minutes well spent in store today. Azad helped me renew both my mobile and broadband contracts. Explained it all very well and saved me a good few pounds per month for the next contracts. Great to be able to do it in person as well and not over the phone or online.

1 mars 2026
Avis spontané
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Réponse de Vodafone UK - Cheltenham

Hey Bee,

Thanks for the lovely review and fantastic support for Azad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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