I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement152 High Street, GL50 1EN Cheltenham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Voir plus
L'entreprise a répondu
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Voir plus
L'entreprise a répondu
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Cheltenham
Écrit par l'entreprise
Coordonnées de contact
152 High Street, GL50 1EN, Cheltenham, Royaume-Uni
4,9
Excellent
423 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Soheila
Soheila
Very helpful and very polite.Sorted out my contracts.Very happy with results
27 février 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Stuart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into the Cheltenham store today…
I came into the Cheltenham store today to do an upgrade, I was served by a lovely man called Luther, he was very helpful & friendly so I left the store a happy lady, I definitely recommend Luther.
20 février 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Lorraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Soheila was very helpful and…
Soheila was very helpful and appreciated thar I am hard of hearinf so explained everything very clearly.
16 février 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Valerie,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and Arun were extremely helpful…
Alex and Arun were extremely helpful with sorting out my new phone and the collection and transfer process was seamless and I would definitely recommend, thank you for the great service!
13 février 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Sue,
Thanks for the lovely review and fantastic support for Alex and Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad helped me find the best phone and…
Azad helped me find the best phone and package for me
3 février 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Farhad,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Lydia at Vodafone Cheltenham was…
Lydia at Vodafone Cheltenham was excellent at showing me potential options for my upgrade. She was knowledgeable, professional and friendly. I felt I could trust she was getting me the best deal and phone for my needs. She took the stress out of buying a phone, gave me advice and tips on future planning and talked me through the features of the new phone. I’m grateful for her assistance today and would recommend visiting a shop where the assistance is incredibly helpful!
1 février 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Arun has been fantastic today and…
Arun has been fantastic today and sorted all of my phone issues out, thank you
1 février 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into the store to get a replacement SIM card
I went into the store to get a replacement SIM card and Lydia assisted me. She was very friendly and helpful. Was a great service.
30 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Dave,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shan was very helpful and patient
Shan was very helpful and patient, advised me what phone I should change too, very happy with the outcome :)
29 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arunkumar
Arunkumar . Is an amazing retailer advisor. He was so patient with me and remarkably sorted out the issue on my Android phone. He is a great asset to your Company. Many thanks to him.
20 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Anne
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Arun sorted out a new contract phone…
Arun sorted out a new contract phone for myself and a new and better SIM card contract for my wife. No fuss, no hard sale jargon. Very professional but also very friendly. Very pleased with the result.
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Azad was great at running me through…
Azad was great at running me through the different packages available on the iPhone 17
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service by…
Very helpful and friendly service by Luther. Couldn't of been easier! Thankyou.
8 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Caroline ,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Arun absolutely sorted me out quick and…
Arun absolutely sorted me out quick and easy!
7 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New sim and WiFi
Alex has done a fantastic job of explaining how we could save money by switching to Vodafone for broadband and cellular phones. Scott Jones
5 janvier 2026
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Scott,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad explained all the different mobile…
Azad explained all the different mobile packages patiently and provided me excellent customer service
24 décembre 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Margaret,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very patient at explaining…
Alex was very patient at explaining each of the different broadband packages available at Vodafone
10 décembre 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Sunia,
Thanks for the lovely review and fantastic support for, Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great customer service - Luther
Luther. What an amazing sales guy and a credit to the company. So dedicated to great customer Service. Thanks Luther, you helped me so much today when I was at my wits end. A superstar!
3 décembre 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Nadia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Azad helped me select a great package…
Azad helped me select a great package for my broadband taking me through each step
2 décembre 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Jane,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arun Amazing customer service very…
Arun Amazing customer service very helpful and was able to give us lots of discounts
2 décembre 2025
Avis spontané
Réponse de Vodafone UK - Cheltenham
Hey Donna,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.