Vodafone UK - Chippenham Avis 

121
TrustScore 5 sur 5

4,8

7 High Street, SN15 3ER Chippenham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 7 High Street, SN15 3ER, Chippenham, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

121 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(121)

42 916 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Such good staff!

I visited the store today to get some ideas on what phones might be available for my daughter, the team were helpful and showed me all the options, explaining things easily for me. Really bubbly staff - we look over my options and will be returning!

28 avril 2025
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, simple explanation of all the options and no pressure.

5 mars 2025
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Thanks for the five star review, Martin! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

We went into Vodafone Chippenham to…

We went into Vodafone Chippenham to look at switching to another provider and upgrade our phones. The agent who helped was very knowledgeable and helped us get several discounts on 2 new monthly plans as we already had Vodafone broadband.

2 mars 2025
Avis spontané
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Réponse de Vodafone UK - Chippenham

Hi Kelsey,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Hugo is great …

Hugo made our Vodafone experience really pleasant! Couldn’t have hoped for better service

1 mars 2025
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service by Tom in…

Excellent customer service by Tom in Chippenham!

19 février 2025
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Valeria. Thank you for your review for Tom. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jo the store manager was BRILLIANT!!

I visited the chippenham store today to open a new phone contract and take advantage of a promotion they have running currently. I was greeted by the store manager Jo who was friendly and helpful from the get go - Jo then sat me down and went through each step to ensure i was happy. Everything was explained perfectly and she took the time to answer any questions i had and dealt with every request with a smile. I interacted a little with the other two employees and they were also very friendly, clearly such a great rapport in this store. I left a very happy customer today, not only did i get a great deal and 10/10 service, but they had the phone i wanted in stock so no waiting for delivery which is always a win!! I have to say that Jo is an asset to Vodafone, knowledgable, attentive & and all round lovely person! 5 stars just doesnt justify!

15 février 2025
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Helen,

This is lovely feedback for Jo. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service - big thank you to Tom

5 février 2025
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hello, Paul,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always brilliant!

I had a great experience at Vodafone in Chippenham. The staff are very happy and bubbly, and nothing is too much for them! Always a pleasure to shop here! Great staff, 10/10!!

29 janvier 2025
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Jodie-Leigh,

Thanks for sharing your fabulous feedback for our Chippenham team. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

We love the vodaphone shop in…

We love the vodaphone shop in Chippenham! They are super helpful, explain everything brilliantly and make our life so much easier.

10 décembre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Deborah,

We appreciate your positive feedback for our Chippenham team. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ben was very attentive and helpful with…

Ben was very attentive and helpful with my questions,thankyou,Merry Christmas.

9 décembre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Maryanne,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie took us through the process at a…

Sophie took us through the process at a speed we were comfortable with. Offered a clear deal that met my needs. Perfect.

2 décembre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi there,

Thank you for your review and great feedback for Sophie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service I received from Sophie was…

The service I received from Sophie was excellent!! She was extremely helpful and knowledgeable.

26 novembre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Ian,

This is lovely feedback for Sophie. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Happy customer

Tom was so patient and more than happy to explain the technical terms I didn't understand. I have come out with a lovely new phone which is better but cheaper than my last one....happy!! And broadband....more than happy .

26 octobre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Ann, I'm glad Tom took the time to explain everything you needed today. I hope you're loving your new phone 😊
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

100% customer satisfaction

100% customer satisfaction. Tom took me through the complete transfer.

25 octobre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Paul,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Five Star Service by Sophie

I've not always had a good experience with Vodafone as I do find them pushy sometimes, however going into the chippenham branch today I felt super welcomed, and not pushed at all by Sophie. She understood both mine and my partners needs and requests without pushing to up sell at every opportunity.
Thoroughly happy with the customer service today.

12 octobre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hey Gina,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very quick and efficient

Very quick and efficient

9 septembre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Verity,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone store in Chippenham…

Vodafone store in Chippenham especially phil were very helpful today with my confusion of upgrading my phone. Thank you so much!

8 septembre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Emma,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tom was very helpful…

Tom was very helpful explaining the options available for my Broadband and Mobile Phone contracts renewal. Whatever the ban-counters tell you, a physical presence with people to talk to is essential for those reliant on your services.

4 septembre 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Ewan,

We’re glad to hear you found the best deal for you when visiting Tom in our store. Thanks for your review and kind words. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Sophie was super helpful

Sophie was super helpful. Really easy to talk to and explained everything clearly. All staff were super friendly and really happy with my new phone

29 août 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Olive,

This is lovely feedback for Sophie. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Chippenham Store

Tom at Chippenham store explained the whole process and all options very clearly.
I felt that I got the absolute best advice possible for my upgrade.

12 août 2024
Avis spontané
Logo de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham

Hi Stuart,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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