Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Voir plus
L'entreprise a répondu
7 High Street, SN15 3ER Chippenham, GB
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Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... Voir plus
L'entreprise a répondu
Ryan, Tom, and Mason were all great help with the whole phone buying process! Definitely felt very happy leaving the shop. Thank you guys very much.
L'entreprise a répondu
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... Voir plus
L'entreprise a répondu
We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
7 High Street, SN15 3ER, Chippenham, Royaume-Uni
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I visited the store today to get some ideas on what phones might be available for my daughter, the team were helpful and showed me all the options, explaining things easily for me. Really bubbly staff - we look over my options and will be returning!

Réponse de Vodafone UK - Chippenham
Great service, simple explanation of all the options and no pressure.

Réponse de Vodafone UK - Chippenham
We went into Vodafone Chippenham to look at switching to another provider and upgrade our phones. The agent who helped was very knowledgeable and helped us get several discounts on 2 new monthly plans as we already had Vodafone broadband.

Réponse de Vodafone UK - Chippenham
Hugo made our Vodafone experience really pleasant! Couldn’t have hoped for better service

Réponse de Vodafone UK - Chippenham
Excellent customer service by Tom in Chippenham!

Réponse de Vodafone UK - Chippenham
I visited the chippenham store today to open a new phone contract and take advantage of a promotion they have running currently. I was greeted by the store manager Jo who was friendly and helpful from the get go - Jo then sat me down and went through each step to ensure i was happy. Everything was explained perfectly and she took the time to answer any questions i had and dealt with every request with a smile. I interacted a little with the other two employees and they were also very friendly, clearly such a great rapport in this store. I left a very happy customer today, not only did i get a great deal and 10/10 service, but they had the phone i wanted in stock so no waiting for delivery which is always a win!! I have to say that Jo is an asset to Vodafone, knowledgable, attentive & and all round lovely person! 5 stars just doesnt justify!

Réponse de Vodafone UK - Chippenham
Brilliant customer service - big thank you to Tom

Réponse de Vodafone UK - Chippenham
I had a great experience at Vodafone in Chippenham. The staff are very happy and bubbly, and nothing is too much for them! Always a pleasure to shop here! Great staff, 10/10!!

Réponse de Vodafone UK - Chippenham
We love the vodaphone shop in Chippenham! They are super helpful, explain everything brilliantly and make our life so much easier.

Réponse de Vodafone UK - Chippenham
Ben was very attentive and helpful with my questions,thankyou,Merry Christmas.

Réponse de Vodafone UK - Chippenham
Sophie took us through the process at a speed we were comfortable with. Offered a clear deal that met my needs. Perfect.

Réponse de Vodafone UK - Chippenham
The service I received from Sophie was excellent!! She was extremely helpful and knowledgeable.

Réponse de Vodafone UK - Chippenham
Tom was so patient and more than happy to explain the technical terms I didn't understand. I have come out with a lovely new phone which is better but cheaper than my last one....happy!! And broadband....more than happy .

Réponse de Vodafone UK - Chippenham
100% customer satisfaction. Tom took me through the complete transfer.

Réponse de Vodafone UK - Chippenham
I've not always had a good experience with Vodafone as I do find them pushy sometimes, however going into the chippenham branch today I felt super welcomed, and not pushed at all by Sophie. She understood both mine and my partners needs and requests without pushing to up sell at every opportunity.
Thoroughly happy with the customer service today.

Réponse de Vodafone UK - Chippenham

Réponse de Vodafone UK - Chippenham
Vodafone store in Chippenham especially phil were very helpful today with my confusion of upgrading my phone. Thank you so much!

Réponse de Vodafone UK - Chippenham
Tom was very helpful explaining the options available for my Broadband and Mobile Phone contracts renewal. Whatever the ban-counters tell you, a physical presence with people to talk to is essential for those reliant on your services.

Réponse de Vodafone UK - Chippenham
Sophie was super helpful. Really easy to talk to and explained everything clearly. All staff were super friendly and really happy with my new phone

Réponse de Vodafone UK - Chippenham
Tom at Chippenham store explained the whole process and all options very clearly.
I felt that I got the absolute best advice possible for my upgrade.

Réponse de Vodafone UK - Chippenham
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