Vodafone UK - Clydebank Avis 

135
TrustScore 5 sur 5

4,9

54 Sylvania Way, G81 2TL Clydebank, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

XThe staff at the Clydebank store are fantastic, each and everyone is so helpful and obliging, nothing seems a bother. We come over from Renfrew to your Clydebank shop as the treatment we get is first... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted some advice on a new handset that was user friendly and not over complicated. Charlie talked me through the benefits and features of a few handsets. I really appreciated his patience as I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was very frustrated with my phone not connecting to 4 or 5G and had no luck dealing with Vodafone online or by phone. Went into the shop and despite it being busy, Danny spoke to me and told me to com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Getting help with best deals and offers, always seen bye Charlie. He is very welcome and helped me solve issues I had, he always had me walking away happy , knowing everything is sorted. Great cus... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 54 Sylvania Way, G81 2TL, Clydebank, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(135)

42 756 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful getting a new sim deal thanks…

Helpful getting a new sim deal thanks to recce

8 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Emma,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What do I say about Charlie wow

What do I say about Charlie wow. Exquisite. Pristine. Marvellous. This kid is going places, how did I walk out of here with 6 mobiles?

8 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hi Connor,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service Danny

Great service Danny !! Start to finish the service great. Nothing too much trouble and really well explained. Future long-term customer

6 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Alan,

We're pleased to hear about your recent experience and how Danny provided a great experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was very frustrated with my phone not…

Was very frustrated with my phone not connecting to 4 or 5G and had no luck dealing with Vodafone online or by phone. Went into the shop and despite it being busy, Danny spoke to me and told me to come back in 20 mins. Went back and Danny dealt with my issue which was not an easy fix and took a long time to resolve. He kept calm and told me what was happening at each stage. I was impressed with his customer service and his ability to keep calm despite many frustrations. Issue resolved and a happy customer!

6 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Fergus,

Thanks for reviewing and sharing this feedback. It's great to hear to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny going above and beyond

Had to go instore as having no success with live chat. Danny was really helpful and despite coming against many barriers, managed to resolve my issue with patience and professionalism. Danny had a great attitude and manner and it was a pleasure dealing with him.

7 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Fi,

Thank you for reviewing and sharing this feedback for Danny.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny’s customer service was great

Danny’s customer service was great, nothing was an issue, and happy to answer any questions I had!

3 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hi Julie,

Thank you for reviewing and sharing your feedback for Danny.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service. Very fast service well impressed

25 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hi Tariq. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Charlie made the experience great

Charlie made the experience great, his customer service skills are amazing and he made me very comfortable.

3 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hi Lisa,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were in Clydebank Store for about 2…

We were in Clydebank Store for about 2 hours and Charlie was very persistent and nothing was a problem to get the issue sorted.

30 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Carol,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Serviced by Charlie excellent service.

Serviced by Charlie excellent service.
Defo Recommend 🌟

20 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hi there,

We're pleased to hear about your experience, and how Charlie has been able to help. Thanks for sharing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Charlie Vodafone

Went into clydebank store today after not Geting anywhere online with Vodafone . Charlie was great with me , sorted everything out and got my phone up and running again , LEGEND

15 août 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hi Mr Selfridge,

I'm sorry to hear the experience you've initially had and I'm glad to hear Charlie turned this around for you.

Thanks for sharing.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Happy Customer, helpful staff

All staff members very helpful, was in 4 times and they all tried there best to help me, Charlie fixed it in the end, I now have 5g data from next to none, thanks to reece for my new sim, never got the other boys name sorry, thanks again Julie

11 août 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hi Julie, It's really great to see Charlie was able to get your signal issues sorted and left such a great impression on you.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Big shoutout to Charlie for his help

Big shoutout to Charlie for his help, guidance and patience during my recent visit to the Vodafone shop in Clydebank.

5 août 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Graeme,

Thanks for letting us know what an amazing job Charlie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny had a great work attitude

Danny had a great work attitude, very friendly, great service.

29 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Amy,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lost fone

After losing ma Fone in a car fire
Walked in and Charlie from the sales team had me set up with new sim and new Fone in no time at all
Great to be in any shop esp these days and be treated respectfully and with a smile from someone who clearly knows there job an Knows it well
Went above and beyond to get me sorted out even loaning me his own personal Fone
Great service
5 star all the way

24 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Jackie,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. Thanks guys, I appreciate all your help.

27 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Samantha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good experience

Good experience , staff were very helpful

21 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited Vodafone shop today for the…

I visited Vodafone shop today for the iPhone 14 pro that I bought from Curry’s 3 days ago, the Curry’s didn’t accept to exchange it, Charlie from Vodafone was really helpful and contacted Curry’s to see if they accept to exchange, unfortunately they didn’t accept, but I received great customer service from Charlie in Vodafone store,I appreciate it, thank you

8 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hi Pegah. Thank you for your review for Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Danny

24 juin 2023
Avis spontané
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Réponse de Vodafone UK - Clydebank

Hey Brendan,

Thanks for letting us know what an amazing job Danny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service by Charlie made…

Great customer service by Charlie made my experience wonderful

24 juin 2023
Avis spontané
Logo de Vodafone UK - Clydebank

Réponse de Vodafone UK - Clydebank

Hey Connor,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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