Vodafone UK - Crewe Avis 

147
TrustScore 5 sur 5

4,9

57 Market Street, CW1 2EY Crewe, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to sort out my contract in the Crewe store dealt with Tom and Alex and they were outstanding. Really professional knowledgeable and we’re able to help me understand everything I needed highly rec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff have been superbly helpful and couldn’t ask for better service. Wish everyone was as helpful as Vodafone Crewe. Would 110% recommend the service I have received at Crewe.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kelby was absolutely brilliant today when we went to enquiry about a new phone. He was very professional, informative and spent quality time helping us even when there were other people waiting, we di... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Crewe

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 57 Market Street, CW1 2EY, Crewe, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(147)

40 120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Great customer service, helpful staff

22 juillet 2024
Avis spontané
Logo de Vodafone UK - Crewe

Réponse de Vodafone UK - Crewe

Hi Mel,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Just visited the Crewe Vodafone store…

Just visited the Crewe Vodafone store to replace my SIM card and was sorted really quickly and professional. Very friendly and professional staff. Really impressed.

13 juin 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Dave,

These are lovely kind words of feedback for or Crewe store. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Vodafone Crewe are excellent

Vodafone Crewe exceed expectations in their customer service. Very professional and knowledgeable staff who are also welcoming and friendly. I can not recommend them highly enough.

12 juin 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Lynne,

Thanks for your review for our Crewe store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent Customer Care

Professional, friendly and helpful staff. Always experience good customer care at this Vodafone shop in Crewe.

11 juin 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Rob,

Thanks for sharing your fabulous feedback for our Crewe team. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Well done Kelby and thank you.

Kelby was very helpful, didn't rush us, answered lots of questions that helped our day to day usage of our phones and seemed very honest. The Vodafone shop in Crewe is helpful and we certainly will be taking that into account when investing in renewals. Keep him there!

8 juin 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Belinda,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Services from The…

Excellent Customer Services from The Manager Tom. Extremely helpful, very knowledgeable

31 mai 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi John,

We love to hear it! Thanks for the 5 stars.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer care service

Excellent customer care service from Kelby who gave me all the information I needed so as to enable me to transition from an old smartphone to an up to date model,thank you.

8 mai 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hey Vincent, Thanks for letting us know about the awesome service you received from Kelby today.
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Kelby was very efficient and very…

Kelby was very efficient and very knowledgeable

4 mai 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Mandy,

Thanks for taking the time to share this 5 star review with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant help from Tom

26 avril 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’ve been served by Tom

I’ve been served by Tom. Absolutely cracking customer service.

24 avril 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hey Damian,

Thank you for this 5 star review. It's great to hear you had an amazing experience in store with Tom.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emma at Vodafone Crewe was amazing

Emma at Vodafone Crewe was amazing, compared to some people in other stores.. not naming names but let’s say the Liverpool branch, I felt like she was actually listening to what I needed, not want the company wants. Emma you rock

1 mars 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Ant,

Thanks for sharing your fabulous feedback for Emma. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I needed technical help with a phone issue

I visited because I'm not techy. The guy in the store was friendly, helpful and patient. He obviously had a high level of technical expertise. He guided me though the steps to sort out my phone issues. He also answered my "stupid" questions. I would wholeheartedly recommend them and would not hesitate to go back in the future.

16 février 2024
Avis spontané
Logo de Vodafone UK - Crewe

Réponse de Vodafone UK - Crewe

Hi John. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service. Kelby was very informative and helpful…

Kelby was very informative and helpful and patient answering my questions.

15 février 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi James,

Thanks for taking the time to leave your feedback about your experience with Kelby. It's great to hear that you received such great service!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service

All staff were very helpful and informative but Jo went the extra mile, a credit to the business

14 février 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Tania,

Thanks for your great feedback regarding Jo! We're so happy you had a positive experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kelby was really helpful and…

Kelby was really helpful and informative with my phone upgrade, also extremely patient and polite giving great customer service.

9 février 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Abbie,

Thank you for your review. It’s great to hear of your positive experience with Kelby. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone in Crewe is great

Vodafone in Crewe is great. The staff are so friendly and helpful. Josh has helped me on the last two occasions I've been in , He's precise and thorough, he knows his stuff and I felt confident about my choice, thanks Josh

9 février 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Tony, we love seeing that one of our in store teams made such a great impression on you.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good staff,very helpful.Excellent…

Very good staff,very helpful.Excellent communication,professional service 😊😊😊😊

3 février 2024
Avis spontané
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Réponse de Vodafone UK - Crewe

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! I was looking to upgrade my phone and was served by a great lad, Kelby….Kelby made the whole process extremely easy for me, I wasn’t sure which phone I wanted? I just wanted a phone that was easy to manage and take great photos….Kelby provided lots of options for phones and price plans, to suit my needs and budget.

Thank you Kelby for your knowledge and professionalism, you are a credit to your store.

All the customer service representatives in the store were really polite and professional, well done everyone!

28 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Crewe

Hey Sarah and Den,

We love to see feedback like this! Thank you for your support and the 5 star review. It's great to see Kelby has shone during your experience.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kelby Lee, credit to the company

Kelby Lee has just given me
The best customer service I’ve ever received.

To the point, informative, understanding and quick. Absolutely perfect 👍🏼

23 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Crewe

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service Emma was so helpful got…

Great service Emma was so helpful got all what I needed

14 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Crewe

Hi Laura,

We're pleased to hear about your recent experience. Thanks for reviewing and sharing your feedback for Emma.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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