I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Voir plus
L'entreprise a répondu
Unit 107-108 , Level 1 intu Derby, DE1 2PG DERBY, GB
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I knew exactly what I wanted from a new phone, including size, price and ease of use. I was offered exactly what I wanted, no trying to over-sell or increase my monthly cost for a fancy gadget were I... Voir plus
L'entreprise a répondu
Went in to the derby store today spoke to Jay he was absolutely amazing inwas so nervous going in there as I don't know anything about phones. He helped me get a new phone helped me transfer my inform... Voir plus
L'entreprise a répondu
From the moment we were introduced to our advisor Jade, she put me at ease with her warm & friendly greeting & her wealth of knowledge. Jade too her time to provide me with options so I could... Voir plus
L'entreprise a répondu
Jade dealt with my situation and she was excellent. She made everything very simple and easy to follow. I am a very satisfied customer because of JADE. Thank you JADE and thank you vodafone.
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Écrit par l'entreprise
Unit 107-108 , Level 1 intu Derby, DE1 2PG, DERBY, Royaume-Uni
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Went into store for help and support after the customer service team on the phone were useless store manager Sayfur was so amazing really helped me a lot and also manage to save me £15 a month on my homebroad band

Réponse de Vodafone UK - Derby
Jade has been amazing! Very clearly spoken and I understood everything got a great deal for a great price!! Thanks jade

Réponse de Vodafone UK - Derby
Sid was very helpful and explained everything in detail to us. Would happily visit Sid again to do more business. Splendid young gentleman.

Réponse de Vodafone UK - Derby
Excellent service. Contracts etc explained in full. Friendly staff

Réponse de Vodafone UK - Derby
Smooth process from start to finish. Made a complicated process simple

Réponse de Vodafone UK - Derby
Jade has very helpful and friendly deserves a raise! Will defo come back

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
AJ in the Derby store was brilliant, very helpful and efficient, describe in detail and help choose the best deal for me for my budget. Highly recommended

Réponse de Vodafone UK - Derby

Réponse de Vodafone UK - Derby
Miz was excellent, very helpful and friendly and was really patient with me, he is an asset to the company, thank you

Réponse de Vodafone UK - Derby
The service I received today was exemplary, I am not a young tech savvy person and the helpfulness and patience of Sid in dealing with my query was greatly appreciated. I really wish there were more Sids in the world!

Réponse de Vodafone UK - Derby
Aasiyah provided excellent customer service in store. Very friendly and efficient service. Very happy with the deal given.

Réponse de Vodafone UK - Derby
Sid was brilliant today with dealing with my query took the time to go through everything with me thank for the great service and J was brilliant aswell

Réponse de Vodafone UK - Derby
Had a great experience with Sid. Very knowledegable, friendly and great service

Réponse de Vodafone UK - Derby
We were very happy with the advice and attention given by Dom to help us select a smart phone that fulfilled our requirements and at a reasonable price.

Réponse de Vodafone UK - Derby
Jade was very helpful, went through all the options and payment changes due in the future, set the new phone up and made everything quick and easy

Réponse de Vodafone UK - Derby
Came in to derby vodafone today spoke to jay and sayfur the chaps were brilliant had a good chat sorted my contracts. Amazing service

Réponse de Vodafone UK - Derby
Staff are lovely, very accommodating, and nice company. Kady and Dom were of a great help, thanks so much!

Réponse de Vodafone UK - Derby
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