Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Voir plus
L'entreprise a répondu
21 Biggin Street, CT16 1BH DOVER, GB
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Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Voir plus
L'entreprise a répondu
The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Voir plus
L'entreprise a répondu
Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Voir plus
L'entreprise a répondu
I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... Voir plus
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Écrit par l'entreprise
21 Biggin Street, CT16 1BH, DOVER, Royaume-Uni
Demande des avis aux clients
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Réponse de Vodafone UK - Dover
Very Happy with the customer service received by Poojan. A credit to the company

Réponse de Vodafone UK - Dover
Excellent service from Poojan!
Poojan was extremely helpful, professional, and friendly throughout the whole process. He explained everything clearly, responded quickly, and made the experience smooth and hassle-free. I really appreciate his excellent customer service and support. Highly recommended—thank you, Poojan!

Réponse de Vodafone UK - Dover
Pooping and Edward were incredibly helpful and patient. Assisted me with choosing the right phone and package and greatly assisted me in setting up and transferring from my previous phone. Due to the complexity of moving countries and having a registered overseas phone, their expertise was well appreciated. Thank you

Réponse de Vodafone UK - Dover
Matt was really helpful an manage to get me what I needed an want, made things so much easier

Réponse de Vodafone UK - Dover
Matt & Bradley were excellent today - always have a positive experience in this store. Easy upgrade of broadband and great pricing. Thanks guys 👍🏼

Réponse de Vodafone UK - Dover
The boys were great today. Pulled out all the stops to sort out multiple problems. Thank you!

Réponse de Vodafone UK - Dover
Zack very helpful member of staff sorted out our issue very quickly and professionally highly recommended!

Réponse de Vodafone UK - Dover
Zack And Brad where very helpful with sorting out my new Mifi device, Answered all the questions I had and both were very informative, thank you

Réponse de Vodafone UK - Dover
Fantastic service form all colleagues in Dover Store.
I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishing work. They make sure I get the best deal possible. Great service all round, polite and friendly staff.

Réponse de Vodafone UK - Dover
Great service friendly informative and helpful

Réponse de Vodafone UK - Dover
Very happy with the service we received today at the dover store

Réponse de Vodafone UK - Dover
Bradley was unbelievable, his customer service skills are out of this world, very friendly and approachable and he there was no messing about and got my upgrade sorted smoothly

Réponse de Vodafone UK - Dover
Zack, the agent, was extremely helpful in guiding us to renew our contract.

Réponse de Vodafone UK - Dover
Brilliant. Thanks Zac, you've been so helpful. Broadband and new mobile phone contract.

Réponse de Vodafone UK - Dover
Went in to store today to get some help with these adverts that keep spamming my phone.
Bradley instore sat down with Me and went through all these cleaning apps that I didn't download. Apparently they was what they said they was and started freezing up my phone.
Bradley managed to completely get rid of them for me and recommended some advice for future reference in how to not let this happen again. 10/10 recommended this store for there great customer service and will power to sort a very annoying situation

Réponse de Vodafone UK - Dover
Very helpful and informative, great customer service, happy to answer all questions, give recommendations and worked with my requests to get to a comfortable deal. Managed to pay off my old handset, upgrade to a new handset and upgrade my sim plan which I wouldn't have been able to do myself online

Réponse de Vodafone UK - Dover
Zack, provided amazing service.
Everytime i have issues with my phone zaxl always solves my problem

Réponse de Vodafone UK - Dover
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