Vodafone UK - Dover Avis 

140
TrustScore 5 sur 5

4,9

21 Biggin Street, CT16 1BH DOVER, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 21 Biggin Street, CT16 1BH, DOVER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(140)

40 846 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you Poojan

Thank you Poojan. So helpful and great customer service

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very Happy with the customer service…

Very Happy with the customer service received by Poojan. A credit to the company

7 août 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Karine,

Thanks for the lovely review and fantastic support for Poojan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good services and helpful staff

29 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Poojan!

Excellent service from Poojan!
Poojan was extremely helpful, professional, and friendly throughout the whole process. He explained everything clearly, responded quickly, and made the experience smooth and hassle-free. I really appreciate his excellent customer service and support. Highly recommended—thank you, Poojan!

10 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Meet,

Thanks for the lovely review and fantastic support for Poojan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Pooping and Edward were incredibly…

Pooping and Edward were incredibly helpful and patient. Assisted me with choosing the right phone and package and greatly assisted me in setting up and transferring from my previous phone. Due to the complexity of moving countries and having a registered overseas phone, their expertise was well appreciated. Thank you

27 juin 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Julia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was really helpful an manage to…

Matt was really helpful an manage to get me what I needed an want, made things so much easier

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hi Tyler, thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Matt & Bradley were excellent today

Matt & Bradley were excellent today - always have a positive experience in this store. Easy upgrade of broadband and great pricing. Thanks guys 👍🏼

11 juin 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Sazzy,
Thanks for the lovely review and fantastic support for Matt & Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fab service

The boys were great today. Pulled out all the stops to sort out multiple problems. Thank you!

30 mai 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack very helpful member of staff…

Zack very helpful member of staff sorted out our issue very quickly and professionally highly recommended!

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Teodor,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack And Brad where very helpful with…

Zack And Brad where very helpful with sorting out my new Mifi device, Answered all the questions I had and both were very informative, thank you

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Sean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service form all colleagues…

Fantastic service form all colleagues in Dover Store.

I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishing work. They make sure I get the best deal possible. Great service all round, polite and friendly staff.

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Katie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service friendly informative and…

Great service friendly informative and helpful

1 avril 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Claire,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with the service we received…

Very happy with the service we received today at the dover store

21 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Bradley was unbelievable

Bradley was unbelievable, his customer service skills are out of this world, very friendly and approachable and he there was no messing about and got my upgrade sorted smoothly

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Alfie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Te

Noté 5 sur 5 étoiles

Great service from zac

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Liam,

Thanks for the lovely review and fantastic support for Zac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack

Zack, the agent, was extremely helpful in guiding us to renew our contract.

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Gordon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant

Brilliant. Thanks Zac, you've been so helpful. Broadband and new mobile phone contract.

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Elaine,

Thanks for the lovely review and fantastic support for Zac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in to store today to get some help…

Went in to store today to get some help with these adverts that keep spamming my phone.

Bradley instore sat down with Me and went through all these cleaning apps that I didn't download. Apparently they was what they said they was and started freezing up my phone.

Bradley managed to completely get rid of them for me and recommended some advice for future reference in how to not let this happen again. 10/10 recommended this store for there great customer service and will power to sort a very annoying situation

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Jay,

Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and informative

Very helpful and informative, great customer service, happy to answer all questions, give recommendations and worked with my requests to get to a comfortable deal. Managed to pay off my old handset, upgrade to a new handset and upgrade my sim plan which I wouldn't have been able to do myself online

6 février 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack

Zack, provided amazing service.
Everytime i have issues with my phone zaxl always solves my problem

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Steve,

Thanks for the lovely review and fantastic support for Zack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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