Vodafone UK - Dover Avis 

140
TrustScore 5 sur 5

4,9

21 Biggin Street, CT16 1BH DOVER, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 21 Biggin Street, CT16 1BH, DOVER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(140)

42 200 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant people!

Have been helped by three of the staff and they are brilliant. Sean, Zac and Sam are all incredibly helpful. Top recommendation.

29 mai 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hey Canterbury,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Samantha,

I have been putting off having a new phone for ages, but the lovely young lady, Samantha, in the Dover shop, made it sooooo easy for me.
She was friendly, understanding and efficient, thank you, I am so grateful for all her help.

10 mai 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hey Lisa,

Thanks for the lovely review and fantastic support for Samantha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful and friendly staff.

Really helpful and friendly staff.
Saved me money on my sim and broadband as I was out of contract.
Would highly recommend Vodafone Dover.

10 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Susan,

It's wonderful to hear such positive feedback from you! We truly appreciate it.

Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I spoke to a lovely young girl called…

I spoke to a lovely young girl called Sam she was so friendly and helped me out can’t thank her enough

8 mai 2025
Avis spontané
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Réponse de Vodafone UK - Dover

Hi Aydan ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

After days of robot chats and phone…

After days of robot chats and phone calls to Vodafone, I gave up and went into the shop. Sean was amazing, discount on my current bill and solved my issues within minutes. Definitely coming back for my upgrade in November. Thank you

30 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Hazel,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack was amazing

Zack was amazing, brilliant customer service, all the staff are great everything I visit the store

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very new phone helpful and sorted everything out…

Very helpful and sorted everything out very quickly. Great Service

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Jacqueline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to Dover today to upgrade my…

Went to Dover today to upgrade my phone,Shawn & Sophie so helpful & full of knowledge. Very patient & informative.

24 mars 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi Jane,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The sales adviser did a great job…

The sales adviser did a great job helping me get my broadband activation date sorted. It was a great experience

24 mars 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi there,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack and Sophie were amazing with great…

Zack and Sophie were amazing with great customer service

12 mars 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack was brilliant

20 février 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi Elizabeth,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dover Vodafone

There were problems transferring data from my old phone. Amber persevered until it was done and gave ne useful information in the process. Experience was excellent and I am very grateful.

15 février 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi Ann,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff, very friendly, helped us out with getting a new sim only deal. Amber was very helpful, will definitely be back again.

7 février 2025
Avis spontané
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Réponse de Vodafone UK - Dover

Hi James,

This is lovely feedback for Amber. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Really lovely to speak to and very…

Really lovely to speak to and very helpfull

6 février 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi Anna,

Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Fantastic service from Sean and Amber…

Fantastic service from Sean and Amber today, helped me fix my phone issue

29 janvier 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi Richard,

Thanks for your review for Sean and Amber. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Fantastic service from Sean and Elise

Fantastic service from Sean and Elise

20 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Dover

Hello, Lewis,

Thanks for letting us know what an amazing job Sean and Elise did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack couldn't have been more helpful

Zack couldn't have been more helpful. Thank you Vodafone

18 janvier 2025
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zack was amazing and helped me so well…

Zack was amazing and helped me so well getting a new phone. Lovely man.

12 décembre 2024
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi Amanda,

This is a great review for Zack. Thanks for taking your time to share and we hope you're enjoying your new phone. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

So helpful and extremely knowledgeable

So helpful and extremely knowledgeable

9 décembre 2024
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi Lisa,

It's great to hear about your recent experience, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Customer Service in local store..

Elise and Amber gave great customer service at closest store in Dover.. They were extremely helpful and lovely to talk to in providing a very easy, stress free transition to a new beneficial contract..

6 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Dover

Hi Thea. Thank you for your review for both Elise and Amber. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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