Vodafone UK - Dover Avis 

140
TrustScore 5 sur 5

4,9

21 Biggin Street, CT16 1BH DOVER, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 21 Biggin Street, CT16 1BH, DOVER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(140)

42 359 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Saw Brish to set up my phone was great…

Saw Brish to set up my phone was great did a job goid

27 août 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Philip,

Thanks for the lovely review and fantastic support for Brish.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Incredibly helpful and informative

Incredibly helpful and informative, Lisa went above and beyond to help me today

16 août 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hi. Thank you for your review for Lisa. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

If you need help with upgrading ask Brish …

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time. The computer system however takes a long time and is frustrating for all concerned, this does need to be looked at. I am glad that I was not in a rush!!

11 août 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Janet, It's great to hear you've upgraded with us and that Brish was able to get everything sorted for you and answer any questions you have. We're always looking into improving our systems and services, so thank you for letting us know it took longer than expected. We'll pass your feedback on, and I'm sure everything will go through much quicker when you next speak to us.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Everything was great very smooth…

Everything was great very smooth process Lisa and Brish were awesome!

11 août 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lisa was amazing

Lisa was amazing, informative and efficiently processed my pay as you go! Very personable.

11 août 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Wil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service in store from Holly…

Great service in store from Holly today. Thank you for all the help.

4 août 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Gail,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Well popped in as couldn’t get through…

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable and all staff so helpful. Would recommend and will go back next time I need Vodafone 5*

3 août 2023
Avis spontané
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Réponse de Vodafone UK - Dover

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store today and was shown…

Visited the store today and was shown great service by Holly! Very informative and kind.

31 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hi Armando,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful ,informative and polite

Very helpful ,informative and polite, would recommend them to anyone I know. Excellent service from start to finish.

24 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hi Cass,

This is such an amazing review for our Dover store. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very helpful

Holly was very helpful

17 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hi Millie,

Thanks for taking your time to share the experience in store with Millie.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very informative and helpful

17 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Sandra,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store to upgrade both the…

Visited the store to upgrade both the phones, I was served by Brish who was very helpful. Once i collected the devices I was served by Gee who came across very enthusiastic. Great service from both.

16 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Julie, Thanks for your awesome feedback for Gee and Brish. It's great to see they made upgrading such a pleasure. Hope you're loving your new phones!
Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Dover store

Brish is the best will come back here again

16 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hi Richard, Thanks for your great feedback for Brish.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great mobile internet for travelers

We were in a need for a mobile internet and a Brishen, a kind gentelman, provided us with a genuine offer for a whole trip. On a sidenote I'd like to say that Vodaphone understands that modern travelers need a lot of Internet, we are hopeful for a long cooperation with this network :))

14 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hey Jack,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cool guy

Cool guy, helpful. Bought a internet card

12 juillet 2023
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hi Konrad,

Thanks for your review for our Dover store.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Zack and brishen

Zack and brishen, we're very informative and helpful, great service, definitely should be given a raise.

11 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Dover

Hi Marc. Thank you for your review for both Zack and Brishen. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and friendly

28 juin 2023
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hey Keith,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great high street service from Vodafone…

Great high street service from Vodafone in Dover. The staff were very helpful and quick to answer my query and set up my new requirement. I tried to action this online but found it very difficult and problematic and couldn't speak to anyone.

23 juin 2023
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hey Mary,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great staff thank you

25 juin 2023
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hey Paul,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really nice and friendly

Really nice and friendly.
understanding and explained everything well

20 mai 2023
Avis spontané
Logo de Vodafone UK - Dover

Réponse de Vodafone UK - Dover

Hey Ruby,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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