Vodafone UK - East Grinstead Avis 

221
TrustScore 5 sur 5

4,9

14 London Road, RH19 1AE East Grinstead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed with the service Erwin gave me. Have been a Vodafone customer for many years and feel very comfortable with the service the East Grinstead branch have given me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am always so happy to come into this shop because the people in here are always so helpful and understanding for this old lady of 81 years old !!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vodafone east grinstead Matt got me a new SIM only and new device, thank you Matt and thanks Vodafone always great service

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 London Road, RH19 1AE, East Grinstead, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(221)

42 866 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff were really helpful and…

The staff were really helpful and friendly. They gave me all the info I needed to make my decision and understand everything properly and told me if I had any problems in the future they would do their best to help out.

18 juin 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi Nathan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

I saw Joshua last week and he was fantastic. Great customer service and met all of my needs. Will definitely return to this store

12 juin 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Alqpal. We appreciate you taking the time to leave us this fantastic review. We're so glad to hear that you had such a positive experience and that your needs were met. We look forward to seeing you again!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful staff…

The staff in store are excellent they went beyond the caller if duty helping me out with my issues.

21 juin 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Penny. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Giving good price ranges and what phone…

Giving good price ranges and what phone would be suitable in which to get

7 juin 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Thank you for sharing your positive experience.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was incredibly helpful & friendly…

Josh was incredibly helpful & friendly answered all of my questions and made me feel like a valued customer and his customer service is phenomenal.

6 juin 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Jodie, we are pleased to hear about your fantastic experience. It's great to hear Josh was helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

10/10 Service

Great team - they took the time to go through all my options and find me the best one for my usage!

Highly recommend paying them a visit for some great deals!

19 mai 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very Good Customer Service

Have just been to the Vodafone shop at East Grinstead. The Assistant Manager gave us excellent service. He was very knowledgeable, efficient and fast working. He was kind and patient when I was temporarily unable to retrieve some information I needed to complete our transaction. A very good experience there - thank you!

22 mai 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hey Shopsy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer care and support…

Great customer care and support (especially Josh) Reliable service. Really helpful every time I’ve made a contract. Has the best prices all round.

24 avril 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hey Terri,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Good experience with good outcome and…

Good experience with good outcome and saving

7 mai 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in today as my phone network and…

I came in today as my phone network and broadband wasn't up and running after paying for it. Oliver and Josh were really helpful and set everything uo for me. They also offered an upgrade on my phone and went through everything with me in detail and was very professional. B9th of you very helpful and lovely!

1 mai 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hey Paige,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the store to look at my…

Went into the store to look at my upgrade options, Josh was very helpful and I had a great experience!

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Eliza. Thank you for your review for Josh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super helpful staff

14 avril 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi Lena. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Matt was really helpful and gave me all the information I needed for what I enquired about on Saturday without pushing me into making a decision there and then which was refreshing. Josh then helped me set everything up the following day and was very informative and again not pushy. Came out with exactly what I went in for. Thank you!

5 avril 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi there,

Thanks for the lovely review and fantastic support for Matt and Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff was very helpful and…

Staff was very helpful and professional, helped me with all of my issues and found me a great deal

4 avril 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh East Grinstead

Went into Vodafone East Grinstead as my emails would not come through. I spent a long time trying to see what has happened and what went wrong with no good outcome Josh who I’ve seen in there before also, who sold my phone to me from the branch in East Grinstead?
always gives time and helps customers. He has always done that for me and nothing is too much trouble. I have to recommend him highly as a magnificent member of staff to you.

1 avril 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hey Deborah,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely team

Lovely team. Luca and Josh are so helpful. With the deal they suggested they have saved me around £25/month. Very happy customer.

13 mars 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi Carole,

Thanks a lot for the insightful feedback, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service by Luca and…

Excellent customer service by Luca and Josh. Very knowledgable and efficient

11 mars 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hello Tracey,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Graham was great :)

10 mars 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hello Taylor,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luca is the greatest advisor of all…

Luca is the greatest advisor of all time leads by example, definitely can see him growing into a leader role like

5 mars 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi Adnan,

Thank you for the incredible feedback for Luca, it means a lot! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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