Vodafone UK - East Grinstead Avis 

221
TrustScore 5 sur 5

4,9

14 London Road, RH19 1AE East Grinstead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed with the service Erwin gave me. Have been a Vodafone customer for many years and feel very comfortable with the service the East Grinstead branch have given me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am always so happy to come into this shop because the people in here are always so helpful and understanding for this old lady of 81 years old !!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vodafone east grinstead Matt got me a new SIM only and new device, thank you Matt and thanks Vodafone always great service

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 London Road, RH19 1AE, East Grinstead, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(221)

42 916 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very helpful service

Very helpful service , couldn’t do enough to get me the best deal

4 mars 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi Chris,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant and helpful team

Brilliant and helpful team. Thank you so much.

27 février 2025
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

We're grateful for your positive feedback, it really makes a difference! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Graham was great

Graham was great! Super helpful and efficient.

25 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Alexia,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luca helped he today -efficient

Luca helped he today -efficient, professional and friendly. Excellent customer service. Thank you

17 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Thanks for your feedback for Luca. All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service and saved me money

Very good service and saved me money - excellent

17 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Tim, it's great to see we were able to help save you some money. Thanks for your feedback 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

So helpful I will come again

So helpful I will come again

11 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was great

Josh was great, he helped me choose the right phone for me and got me a great deal in the process!

2 février 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Khleb,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff!
Graham solved a problem I had with a frozen screen on my iPhone within minutes and then Ria helped me to upgrade to a new model quickly while Luca provided the best entertainment for my two little ones to keep them busy while I was sorting my new phone and contract. Thank you to you all for being so kind and helpful, much appreciated 🙂

18 janvier 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hello, Vicky,

Thanks for letting us know what an amazing job Graham did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Luca was very professional and helpful

Luca was very professional and helpful

16 janvier 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Matrk. Thank you for your review for Luca. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly informative staff

Friendly informative staff. Explained options in unpressurised environment.

11 janvier 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service! Solved more than the issue I went for, and what a difference having such a great knowledgeable team working together like that! Everyone should pop in for a 'health check' on plans, contracts etc!

4 janvier 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I popped into Vodafone with questions…

I popped into Vodafone with questions about changing my contract and the team in East Grinstead were really helpful answering my questions and laying out the service I’d expect with Vodafone. I have gone away to review my options but the team in East Grinstead are incredible.

1 janvier 2025
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hey,

Thanks for letting us know what an amazing job our East Grinstead Store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good knowledge and advice

Good knowledge and advice

14 décembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

They were so so helpful

They were so so helpful. Changed 2 phones for us and got us a really good deal.

14 décembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Service is the difference

Excellent service providing different options that suits my needs and preferences. Have used this store for 4 years and never had a bad experience!

2 décembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Duncan, It's great to see our team left such a great impression on you that you keep coming back ☺️
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

V friendly and quick to serve

V friendly and quick to serve, and good patter with customers. Thaks Matt and Josh.

23 novembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Worst Internet provider I've ever experienced

I've moved from a different broadband over to Vodafone and ever since, I've been having a lot of problems which were either, not being able to connect to the Internet or a very slow Internet speed. On top of all this, it will randomly decide to drop out and disconnect from the device I'm using. Would recommend not choosing Vodafone.

18 septembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hey Daniel 👋 I'm sorry you're having problems with your broadband. You can try some diagnostics through this link https://vodafone.uk/2Wa6bEU If it detects any problems it will route you to the correct place. If you'd like to speak to someone from our technical team you can call 191 or 0333 304 0191 from a non Vodafone number. Alternatively you can contact our webchat here 👉 https://www.vodafone.co.uk/chatbackug

Noté 5 sur 5 étoiles

Matty was brilliant at setting up both…

Matty was brilliant at setting up both my and my husband's new phones for us. His customer service was outstanding especially as I a 80yrs old we did not feel rushed. WELL DONE MATTY AND VODAPHONE you have a gem in this shop.

22 novembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Lesley,

It's great to see you had such a positive experience with Matty. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

E.G store -Graham

Graham was very informative and helpful.
Thank you

16 novembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi Lucy,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us when you visited the store.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nikolett was amazing she talked me…

Nikolett was amazing she talked me through the different phones. She helped me choose the best deal for me and saved me money then Josh helped my partner with her phone. Amazing service Graham helped sort out the finance and between everyone they looked after us better than you could possibly expect. Such amazing above and beyond service all done to such a high standard.

9 novembre 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi Nikolett,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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