Vodafone UK - East Grinstead Avis 

221
TrustScore 5 sur 5

4,9

14 London Road, RH19 1AE East Grinstead, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed with the service Erwin gave me. Have been a Vodafone customer for many years and feel very comfortable with the service the East Grinstead branch have given me.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am always so happy to come into this shop because the people in here are always so helpful and understanding for this old lady of 81 years old !!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vodafone east grinstead Matt got me a new SIM only and new device, thank you Matt and thanks Vodafone always great service

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 London Road, RH19 1AE, East Grinstead, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(221)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Josh was very helpful

Josh was very helpful, informative and very friendly! Thanks for helping with my upgrade

4 novembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Shannon,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us when upgrading.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

26 octobre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Oliver

Excellent service all information very clear and helpful

17 octobre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Anzhela,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I come in here because they are very…

I come in here because they are very helpful

7 octobre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Sara,

It's great to hear how you've been left feeling, thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

We love out vodafone East grinstead

We love our vodafone store and staff East grinstead

3 octobre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Eray,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Graham is very helpful

Graham is very helpful, explaining every thing very well and not rushing, that's why I came back to the East Grinstead shop

2 octobre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Ian,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and how helpful Graham was.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were brilliant setting up new…

Staff were brilliant setting up new contract and sorting out new email account. Couldn’t have asked for more.

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Pamela,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new contract.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ria helped me with understanding my…

Ria helped me with understanding my contract and a software fault

27 septembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Mahala,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the team have understood the fault.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Ollie was a real help!

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Alex,

Thanks for your 5-star review for Ollie. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

knowledgeable Staff

Very knowledgeable, attentive and supportive staff who were able to offer perfect advice for my situation which made the whole process simple and stress free. Highly recommend.

18 août 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Matt,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer Service

I came into the store for an enquiry and the team was very kind and kept up a positive attitude during their service, they were also very informative making it a quick and easy process which was overall was amazing.

27 septembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 3 sur 5 étoiles

Helpful and got the job done

Helpful and but unable to fix what was needed

25 septembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Wendy,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Graham the Franchise Manager was…

Graham the Franchise Manager was fantastic and the rest of the team.

Great service

3 septembre 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Alex. Thank you for your review for Graham. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ollie was very helpful and informative…

Ollie was very helpful and informative in reccomending my upgrade, and an asset to vodafone

20 août 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Jackie,

Thanks for your review for Ollie. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best, Vodafone Social Media team

Noté 5 sur 5 étoiles

Amazing service

Amazing service, the lads are terrific, graham and christain deserve a raise

6 août 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Jayden,

This is lovely feedback for Graham and Christain. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service given

Great service given. Answered our questions and gave us a great deal.
Thank you for all your help

3 août 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hey Asiyat,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

I have been with Vodafone for about 20 years now and so far been satisfied with the services. I was upgrading my phone today and the agent, Ria, was friendly, accomodating and willing to help. She sorted out my new phone and I am now waiting for it’s arrival.

24 juillet 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Cynthia,

It's great to hear your recent experieince and feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant Josh at East Grinstead

Josh at Vodafone East Grinstead was amazing … professional, helpful and kind. It’s rare to find such brilliant customer service, thank you.

23 juillet 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Wright ,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Josh.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fast friendly service.

Fast friendly service.

20 juillet 2024
Avis spontané
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Réponse de Vodafone UK - East Grinstead

Hi Ronan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Graham the Manager

15 juillet 2024
Avis spontané
Logo de Vodafone UK - East Grinstead

Réponse de Vodafone UK - East Grinstead

Hi there,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

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