The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement134 High Street, IV30 1BW Elgin, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
L'entreprise a répondu
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... Voir plus
L'entreprise a répondu
Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so fa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Elgin
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
134 High Street, IV30 1BW, Elgin, Royaume-Uni
4,9
Excellent
86 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
The service has been excellent.Callum…
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
6 août 2026
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Wilma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum & staff @ the new Elgin Vodaphone Store
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping customers. Callum was so patient, chilled and super clear and professional in how he explained and resolved my mobile phone problems and then went on to set me up with a new account for my broadband, finding every saving possible, something I could never have done alone at home. The staff were doing so well, when each customer, especially those buying new phones, needs almost an hour of time. This store saves Moray residents a long journey to Inverness or Aberdeen and so will probably be busy for the foreseeable future. I'd like to suggest a water cooler, coffee machine and a shelf of books about communication, technology etc. It could become quite a hub for the town. Many thanks Callum, I was impressed by your calm friendly manner & focus and how you explained everything at a good pace and with clarity & never made me feel daft as an elderly digital newbie.
5 août 2026
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Beverley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Was in store for with an issue with my…
Was in store for with an issue with my phone. Teagan was incredibly helpful and got my issue resolved.
31 juillet 2026
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Michael,
Thanks for the lovely review and fantastic support for Teagan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always a pleasure going to Vodafone…
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center it's in closing, hopefully a new premises is opened soon in Elgin.
18 janvier 2025
Avis spontané
Réponse de Vodafone UK - Elgin
Hello, Conner,
It's great to hear about the positive experience which you received in store from the team, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Elgin
Hello, Dan,
Thanks for letting us know what an amazing job Conner did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with major problems with my…
Came in with major problems with my email adding details to my wallet
Santa came early all sorted in reindeer time
21 décembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Alex, I didn't know he was working for us, but I suppose he does like a red uniform 😆 Have a great Christmas, The Vodafone Social Media Team
Friendly efficient service
Friendly efficient service from Agnieszka. Nothing was a problem. Was an easy and efficient service all round.
18 décembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Agnieszka
Great customer service from Agnieszka
4 décembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Tasha,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Elgin
Thanks for your feedback for Katie. I'm glad she was able ot help resolve your issue.
All the best, The Vodafone Social Media team
Conner upgraded me to a new phone and…
Conner upgraded me to a new phone and took into consideration what I needed and what phone I would like. Good deals were provided and pleased with the service in store, thanks
30 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Barry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Conner made the upgrade experience easy
Conner made the upgrade experience easy
27 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Rennie,
This is a great review for Conner. We’re glad to hear you found the best option for you.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
After much difficulty,Conner at the…
After much difficulty,Conner at the Vodafone store in Elgin got my stuff transferred from one phone to the other so thank you very much, won't have been able to do that at home
27 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Brian,
This is lovely feedback for Conner. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
customer service by Dan
clear explanations and excellent attention to detail from Dan.
Very happy with the service
22 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Simon
Thanks for the great feedback for Dan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely fab service
Absolutely fab service. So patient and knowledgeable. Plus git an amazing price on my upgrade. Agnieszka was brilliant.
19 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Lucy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ronnie manager was very helpful and got…
Ronnie manager was very helpful and got great deal on talkmobile.
15 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Benedict,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Elgin, Just purchased another iPhone 16pro x2…
Just purchased another iPhone 16pro x2 . I always use this store in Elgin. And I was very delighted today when it was Rennie the manager who served us. He was so helpful in every way. All the staff are nice in this store. However Rennie is our absolute favourite if we are lucky enough to get him.
9 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Cindy,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was Very helpful when we had no…
Dan was Very helpful when we had no idea about Data roaming. Talked us through it all then waited whilst we did it. Very patient and kind thank you Vodafone Elgin
2 novembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hello, Paula,
It's great to hear about the positive experience which you received in store from Dan, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rennie have Great service!!
Rennie have Great service!!
Lovely pink phone
30 octobre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Naya, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Went into store to cancel a phone off…
Went into store to cancel a phone off my account, lady helped me on how to do it and upgraded my phone to the new Samsung and helped bring everything over. Pleasant experience
30 octobre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Robert,
Thank you for taking the time to leave us a 5 star review! We're glad to hear you are happy with the experience and the new Samsung phone.
Thanks,
The Vodafone Social Media Team
Dan was very helpful
Dan was very helpful, excellent service. Would recommend to anyone.
21 octobre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hello, Neil,
It's great to hear that you received a 5 star service from Dan! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.