The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement134 High Street, IV30 1BW Elgin, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
L'entreprise a répondu
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... Voir plus
L'entreprise a répondu
Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so fa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Elgin
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
134 High Street, IV30 1BW, Elgin, Royaume-Uni
4,9
Excellent
86 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Vodafone UK - Elgin
Hi Daniel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Really helpful and good at explaining…
Really helpful and good at explaining things to me.
Getting a phone has been a challenge starting up as a business for the first time but this experience today was exceptional.
12 octobre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey Alison,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Conner was Helpful with transferring my…
Conner was Helpful with transferring my data from my old s8 to my s24. What an upgrade. Thank you.
17 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Alison,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Conner.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Richard was very helpful
14 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hey John,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service
Very good service, friendly and did everything possible to help and it was a success.
Agnieszka was great.
6 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Nick,
Thanks for the excellent feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went into Vodafone to move from 02
Went into Vodafone to move from 02. Conner helped me getting my PAC and choosing a new phone from me and was very patient which was very appreciated. thank you
3 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Sandra,
We’re glad to hear you found the best option for you when visiting Conner in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Rennie was very Helpful and explained…
Rennie was very Helpful and explained everything clearly
2 septembre 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Judith.
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the help Rennie provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Good advice from Conner on what phone…
Good advice from Conner on what phone to buy and help transferring my stuff from one phone to the other. I wouldn't have been able to do it myself.
20 août 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Elizabeth,
This is lovely feedback for Conner. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Agnieszka was absolutely brilliant
Agnieszka was absolutely brilliant. So helpful. All sorted. New SIM and account all fixed.
Great service.
20 août 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Paul,
This is lovely feedback for Agnieszka. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful
Rennie was very helpful. He had knowledge about the device I was interested in and explained the perks well. He also was very informative about the contract details.
6 août 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi there! I'm glad to hear Rennie was able to assist you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
VODAFONE (Elgin)Connor was extremely helpful and…
Connor was extremely helpful and patient when I got my new phone and helped me to navigate to stuff. I’m somewhat a Bit of Tekkie dinosaur but he answered all of my questions kindly and patiently. Great customer service - thank you
26 juillet 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Patricia,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service from Richard at the Elgin branch. He helped me choose the best and most appropriate phone for my uses. Very patient and extremely helpful. Everything done with politeness and a smile.
12 juillet 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Paul,
Thank you for your review and feedback for Richard.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rennie in the store was extremely…
Rennie in the store was extremely helpful and provided all the service I required in an efficient and friendly manner . Very satisfied
10 juillet 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Colin, thanks for your feedback for Rennie. It's great to see they were patient and helpful today 😊
Thanks, The Vodafone Social Media Team
Agnieszka Was a great help i was…
Agnieszka Was a great help i was finding it hard to set up my account online and also has a few queries to do with billing all of which was all sorted for us before leaving.
6 juillet 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Réponse de Vodafone UK - Elgin
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really great experience
Really great experience in store today where Aggie helped me to set up a new contract. Lovely and helpful with clear and concise information on what I was looking for and how best to help me.
18 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Rachael,
Thanks for taking the time to share this amazing feedback with us. We're so glad you had such a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Replacement SIM card Activation
On 4thJune2024 I had cause to visit my local Vodafone retal store in Elgin, Scotland. There was a successful resolution, along with cordial exchanges, indicating the root cause of not achieving replacement SIM card activation via the online request form ( it was a security issue, overcome by verification using debit card). On top of this the store adviser (Connor) resolved a number of other issues relating to logins and PIN codes. All in all, I departed the store as one happy and satisfied Vodafone customer - hence the 5 star review. It shows that so much more can be achieved when speaking directly with a competent technical adviser, in-store.
4 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi there,
Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and straightforward advice…
Very helpful and straightforward advice on new phone and plans. Excellent.
8 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Will,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Elgin Vodafone
Rennie was really helpful and explained everything clearly to me. Highly recommend Elgin Vodafone
8 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Gillian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Absolutely superb service.
Absolutely superb service.
Rennie went the extra mile, he provided a superb service and ensured everything within our phone was working perfectly before we left the Vodafone shop.
5 juin 2024
Avis spontané
Réponse de Vodafone UK - Elgin
Hi Roy. Thank you for your review for Rennie. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.