Vodafone UK - Ellesmere Port Avis 

448
TrustScore 5 sur 5

5,0

16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

448 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(448)

41 418 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Leah was very helpful

Leah was very helpful, popped in late last week with a problem and Leah was more than happy to help, really appreciate good staff anywhere that are so willing to help

19 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Listened and sorted all the problems…

Listened and sorted all the problems out, am very grateful for her time and effort

19 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Joe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lauren was very helpful in the…

Lauren was very helpful in the Ellesmere Port branch and suggested some options we were not aware of. Not many face to face stores left anymore so this one is a bonus.

11 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leah Ellesmere port

I had a lovely easy interaction with the sales rep Leah, friendly and polite

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Tyler,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lauren was superb

Lauren was superb. She swapped my sim from o2 and gave me a great deal on another sim for my friend. She also helped me set up Spotify on my iPad and a new iCloud account. Really helpful and friendly. Thank you

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Anthony,

Thank you for your lovely feedback. It's always a pleasure to read such positive comments. We truly appreciate your fantastic support for our agent, Lauren.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marc was amazing

Marc was amazing, very helpful and knowledgeable, went in to ask about my tariff ended up with a newer phone and worked out cheaper than I was paying now. A credit to Vodafone.

8 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mr Eddie most informative and helpful .

7 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Rowena,

Thanks for the lovely review and fantastic support for Eddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed has helped me in the past,and today…

Ed has helped me in the past,and today was no exception.Friendly,personable and no hassle.All good.

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Robert,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Marc when upgrading…

Great service from Marc when upgrading my phone

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Marc,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saved money with Marc on home broadband…

Saved money with Marc on home broadband and sim great service 👍

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Francis,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed brilliant service as per usual.

Ed brilliant service as per usual.

3 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed was helpful,friendly,showed me a few…

Ed was helpful,friendly,showed me a few tips and tricks,and showed a possible saving to switch my broadband.

1 avril 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Rita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and well explained from…

Great service and well explained from Kylie

30 mars 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Roy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Went in store for help with my WhatsApp. Leah helped sort it out. Excellent customer service.

27 mars 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Jay,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed has helped me in the past,and copied…

Ed has helped me in the past,and copied all of my stuff without a murmur.A good experience once again.

21 mars 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hi Liz,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Customer Service.

Went in store today and Leah was so helpful. Fixed my phone and had a lovely chat.

19 mars 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hi Cass,

Thanks for your review for Leah. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Ed was absolutely 💯 👌 amazing today…

Ed was absolutely 💯 👌 amazing today huge thank you fabulous service

19 mars 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hi there,

We appreciate your positive feedback for Ed. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed was extremely helpful and…

Ed was extremely helpful and informative. Explained everything clearly. Excellent service.

18 mars 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hello Elaine,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kylie helped with a new sim connection

Kylie helped with a new sim connection. Great service, with clear details given.

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hi David,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed has always helped me out,always…

Ed has always helped me out,always helpful and friendly,copied my info over without a murmur.All good.

13 mars 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

We really appreciate your wonderful feedback for Ed, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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