Vodafone UK - Ellesmere Port Avis 

448
TrustScore 5 sur 5

5,0

16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

448 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(448)

41 293 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ed excellent.

23 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed was incredibly helpful for me today

Ed was incredibly helpful for me today, prioritising my needs as a customer and carefully explaining the next steps in a friendly manner, very satisfied.

23 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Luke,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff that stayed after…

Very helpful staff that stayed after hours to help us, thankyou Kylie

21 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Gord,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kylie

Kylie - Amazing customer service, she did everything possible to help me. I couldn’t fault anything. Thank you so much Kylie.

21 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Charlotte,

Thanks for the lovely review and fantastic support for Kylie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic technical support

Wow, what a super helpful team they are!
Kylie spent over 2 hours with me sorting out my mobile connection to my smartwatch. Not a penny in it for them and yet so helpful, kind and knowledgeable. Thank you!

19 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Kevin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed was great explained everything…

Ed was great explained everything thoroughly was a very nice experience

17 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Tiffany,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed was a star helping this tech…

Ed was a star helping this tech dinosaur sort his phone out

13 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Stephen ,
Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed was very helpful and knowledgeable

Ed was very helpful and knowledgeable. He fixed my issue brilliantly. Thanks

11 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed was really great

Ed was really great, friendly, helpful and made the purchase a pleasure.

10 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Hayden,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service!

I was struggling with some issues on my iPhone so popped in for some advice. I spoke with Lauren who was really helpful and rectified the issues there and then which was a bonus! Thank you.

8 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hi Kirstie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Lauren —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kylie was absolutely fantastic today

Kylie was absolutely fantastic today. Sorted out setting my phone up which presented with huge tasks. Done with a smoke and lovely humour.

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hi Elizabeth ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kylie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marc was very helpful with my upgrade…

Marc was very helpful with my upgrade for my daughter, explained the different plans and helped choose one that suited my teenage daughters needs.

8 mai 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lauren was very helpful

Lauren was very helpful, go here for a new phone, there very good

8 mai 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Sharon,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Perfect service

Marc at Ellesmere port was very helpful with discussing my plans coming up to the end of my term. He listened to my concerns and explained a range of options for my landline and broadband and got me much better deals with minimal hassle.

8 mai 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Racquel,

Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great help saving me money on my sim…

Great help saving me money on my sim from Marc

6 mai 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed very helpful and explained…

Ed very helpful and explained everything fully

5 mai 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Tim,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone

Ed was amazing.. sorted all my question very professional.

2 mai 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Hazel,

Thanks for the lovely review and fantastic support for Ed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

2 mai 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Sana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I brought my iPad in for return as…

I brought my iPad in for return as wasn’t working Leah was a great help very polite and extreamly helpful thank you Leah

29 avril 2025
Avis spontané
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Réponse de Vodafone UK - Ellesmere Port

Hey Katrina,
Thanks for the lovely review and fantastic support for Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ed helped me set my phone up,absolutely…

Ed helped me set my phone up,absolutely outstanding service as always.
Thank you Ed.

27 avril 2025
Avis spontané
Logo de Vodafone UK - Ellesmere Port

Réponse de Vodafone UK - Ellesmere Port

Hey Alan,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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