Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
L'entreprise a répondu
16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
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Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
L'entreprise a répondu
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Voir plus
L'entreprise a répondu
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Voir plus
L'entreprise a répondu
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Royaume-Uni
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Ed very helpful as usual sorted me out with a new phone and we had a good chat in-between

Réponse de Vodafone UK - Ellesmere Port
Great service from Marc when upgrading my sim and saved money on my home broadband

Réponse de Vodafone UK - Ellesmere Port
Brilliant service & help from Edward! Thank you so much..

Réponse de Vodafone UK - Ellesmere Port
The staff member was extremely helpful and polite. Needed 2 sims for family. Showed me the best options, once selected, completed the work in no time.

Réponse de Vodafone UK - Ellesmere Port
Marc in Ellesmere Port branch was extremely helpful when I wanted to change my i phone. The procedure has changed since my last visit so it was really easy. Thank you Marc

Réponse de Vodafone UK - Ellesmere Port
Ed was favourite patient and very helpful

Réponse de Vodafone UK - Ellesmere Port
Leah was very helpful, courteous and respectful. I needed questions answered and a US phone transfered to UK number. It was quick and easy. So glad I stopped in.

Réponse de Vodafone UK - Ellesmere Port
Lost my sim card. Leah was gast, friendly and sorted it all out. Great customer service!

Réponse de Vodafone UK - Ellesmere Port
Lauren sorted my sisters phone out after it had been unusable due to adverts and viruses popping up. She persevered for a long time to ensure that her communication with me was secure. Thank you

Réponse de Vodafone UK - Ellesmere Port
Kylie in Ellesmere Port has been great, wonderful knowledge, sense of humour and so patient with us (we had a lot to sort out). Thank you so much

Réponse de Vodafone UK - Ellesmere Port
I have been in the Vodafone shop today and the lady who served me leah can I just say what a gorgeous lady she is and so helpful .

Réponse de Vodafone UK - Ellesmere Port
Dealt with quickly and expertly by Mark who reduced my mobile tariff and talked me into switching from Sky Broadband to Vodafone saving me more money. Winner!

Réponse de Vodafone UK - Ellesmere Port
Ed brilliant service very knowledgeable and helpful

Réponse de Vodafone UK - Ellesmere Port
Marc helped me with an upgrade in store today, he was knowledgeable and helpful, gave me the information I needed to make an informed decision, and supported me through the process. Very polite, professional and thorough. Thank you

Réponse de Vodafone UK - Ellesmere Port
Leah was wonderful and went through everything with ease will always visit Ellesmere Port shop

Réponse de Vodafone UK - Ellesmere Port
Leah provided us with excellent service today. She was very helpful and friendly, and helped us find the service that was right for each of us. She answered all our questions and had us sorted in a timely manor.

Réponse de Vodafone UK - Ellesmere Port
Recently went in to get a phone for my son. Not very tech savy and Leah made me feel at ease and helped me explore the best option for me. She couldn't have done more, fantastic customer service!

Réponse de Vodafone UK - Ellesmere Port
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