Vodafone UK - Eltham Avis 

233
TrustScore 5 sur 5

5,0

130 High Street, Eltham, SE9 1BJ London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would like to mention Vodafone, Eltham store. Demi, the Assistant Manager, who was absolutely amazing. Nothing was ever too much trouble for her, and she went above and beyond to help me with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really good experiance in this store with Todd today, my phone had locked me out so he set me up with a new device and gave me lits of goos advice with other savings.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful -... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 130 High Street, Eltham, SE9 1BJ, London, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

233 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(233)

42 756 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We met with Montana at the customer …

We met with Montana at the customer service desk, my wife and I, for internet broadband and e- sims, wao ! I must tell you it was a great experience we had, she was calm,polite and confident with her job role, she took us through the process and sell the service well .

15 avril 2025
Avis spontané
Logo de Vodafone UK - Eltham

Réponse de Vodafone UK - Eltham

Hi. Thank you for your review for Montana. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mike was fantastic

Mike was fantastic, an asset to your company.

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Charlotte,

Thank you for the wonderful review and the fantastic support for our store agent, Mike.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi was amazing

Demi was amazing - so helpful and very patient
Amazing service and knowledge

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Tessa,

Thanks for the lovely review and fantastic support for Demi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi and Mike was so knowledgeable and…

Demi and Mike was so knowledgeable and helpful! Thankyou so much for the help and expert advice

10 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hello John,

Thanks for letting us know what an amazing job Demi and Mike did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Montana was brilliant

Montana was brilliant. She is a massive assets to your company. Perfect customer service and very professional

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was impressed with customer service…

I was impressed with customer service worker Montana and her manager they both listen to to the problem I had with my phone . I was most impressed.10/10

3 mars 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hello Jean,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi was very helpful and understanding…

Demi was very helpful and understanding of our situation.

20 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Cenk,

Thanks for letting us know what an amazing job Demi did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant

Very good experience with Mike, Kim & Josh. Helped me move all my pictures from my old phone to my new phone. Really enjoyed my time in the store and would recommend to anybody

18 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi there,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Kim was so helpful with helping sort my…

Kim was so helpful with helping sort my mums phone. Would highly recommend her to anybody with a technical issue. So friendly and kind!
Great experience, thank you Kim!

13 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Jessie,

This is amazing feedback for Kim. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Visited Mike at phone shop Vodafone to…

Visited Mike at phone shop Vodafone to enquire about updates on my phone,

Mike informed me about the update and best deal available.

Mike was pleasant and welcoming on approach,
He explained in details how to choose the best deal available.

Mike also helped me to sort out broadband with a good deal, which I accepted and have signed a contract.

The Eltham staff are simply the best

Mike as truly sincere awesome guy.

Marygillard

11 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Mary. Thank you for your review for Mike. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful experience from Eltham crew

Wonderful experience from Eltham crew, Nirav and Kim - thank you both very much for super friendly, efficient service and so lovely talking to you both! I really appreciate you stayed behind to serve me with a smile on your face. Thanks a lot! Joanna

8 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Joanna. Thank you for your review for Nirav and Kim. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi was a dream

Demi was a dream! Super helpful, knowledgeable and even when the systems went down she kept in contact with me. Very friendly lovely member of staff.

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Demi from Vodafone was really helpful…

Demi from Vodafone was really helpful set me up a new contract and done a data transfer for ne

5 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hello,

Thanks for letting us know what an amazing job Demi did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

I have struggled trying to sort out an ongoing issue with Vodafone for months both in store at Covent Garden and online. Thank you Kim from the Eltham branch for sorting it all out for me. Great customer service.

3 février 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Helen. Thank you for your review for Kim. Minus your experience prior to this store visit, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mike was very professional in helping …

Mike was very professional in helping me save £6.00 on my phone bill. Transaction was smooth the whole time. THANK YOU MIKE.

30 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Barry,

This is really great feedback for Mike, we love that he's found some savings for you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Montana amazing service

Montana amazing service, helped me save a lot of money- very pleasant and professional

29 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Linda,

This is lovely feedback for Montana. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Brilliant service in Vodafone today

Brilliant service in Vodafone today! Mike was really helpful, managed to save me money on my broadband compared to my old provider! would definitely recommend Eltham branch!

28 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hey Jess,

it's great to see how helpful Mike was with helping you to save you some money. Thanks for your awesome feedback.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and product

Demi made upgrade process really easy, also got a great deal on Broadband. Knowledgeable and v. Friendly!

18 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Penny,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Demi at Vodafone was incredibly…

Demi at Vodafone was incredibly helpful! She was knowledgeable, friendly, and went above and beyond to assist me. Her excellent service made my experience great.

17 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Hannah,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was served by Demi and the customer…

I was served by Demi and the customer service was outstanding, I’m not very tech savvy but Demi was extremely helpful and knowledgeable!

20 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Eltham

Hi Jodie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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