Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement16 Market Street, TR11 3AF Falmouth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Voir plus
L'entreprise a répondu
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
L'entreprise a répondu
Excellent. Harri totally understood my needs and found the best deal very quickly and efficiently. Very many thanks, Harri!
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Falmouth
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
16 Market Street, TR11 3AF, Falmouth, Royaume-Uni
4,9
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Helpful staff
Harri was great, really clear, professional and friendly. He was super helpful with talking through my upgrade, thanks so much!
19 juin 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Charley,
Thanks for the lovely review and fantastic support for Harri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely service quick n efficient…
Lovely service quick n efficient service Gryff very polite, helpful and a very good asset to the store
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Jane,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was unable to call my brother and…
I was unable to call my brother and Harri was super helpful and fixed the issue so quickly
Amazing service
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Anne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harri was exceptional
Harri was exceptional, fixed the issue so quickly and was really polite and helpful. Brilliant Service
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Neil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Helpful and clear assistance for my…
Helpful and clear assistance for my query
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gryff has been exceptionally helpful…
Gryff has been exceptionally helpful nothing seems to much trouble will definitely come back to the Falmouth store again
17 juin 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Dave,
Thanks for the lovely review and the fantastic support you’ve shown for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful, explained everything clearly. Gryff is a credit to your company.
16 juin 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in to see Harri as my sim wasn't…
Came in to see Harri as my sim wasn't working.
He very quickly solved my problem. Amazing service
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in because my bill was due to go…
Came in because my bill was due to go up and was paying a lot.
I spoke to Harri who was brilliant and saved me nearly £17 a month. Excellent service
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
Thanks for letting us know what an amazing job Harri did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Gryff was amazing help with my upgrade
Gryff was amazing help with my upgrade, also went above and beyond to find me the best deals to suit me
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Gryff was very helpful and sorted me…
Gryff was very helpful and sorted me a great deal on my new sim 👌
22 mai 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harri was excellent and answered all my…
Harri was excellent and answered all my questionins effectively
19 mai 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harri was amazing with helping me…
Harri was amazing with helping me upgrade my phone today. 10/10 service!
18 mai 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful staff with purchasing/…
Very helpful staff with purchasing/ upgrading my phone
8 mai 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sam was brilliant
Sam was brilliant
Excellent service
Gryff was very helpful
We will be back
5 mai 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Henry ,
Thanks for the lovely review and fantastic support for Sam and Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Spent 20 minutes with Gryff today in…
Spent 20 minutes with Gryff today in Falmouth. Quickest and most thorough process I've ever experienced in Vodafone. Thank you so much!
22 avril 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Helz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
The guys were really help and got things sorted quickly and easy and also managed to save some on my monthly bill. Thanks!
3 avril 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey András,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yes went in to the Falmouth store to…
Yes went in to the Falmouth store to check on my phone account and broad band and they checked everything and talked me though it bit by bit and sorted it all out as Every thing was ending having difficulties in compreheding a lot of things as they tend to muddle me they took there time to explain it all and sorted the billing out and up grade what was need plesent team who understood my needs of what I required
2 avril 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic
Absolutely fantastic, staff are so friendly and helpful, would recommend them everytime
2 avril 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Luke was very helpful kept my bill low…
Luke was very helpful kept my bill low and added roaming
2 avril 2026
Avis spontané
Réponse de Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.